I bought a HP laptop last month and it was all swell. However, I have been having this problem for the past two days while burning my DVDs through my laptop (HP dv9010tx). I use Nero 6 reloaded and the error which I have been getting is "Focus on Tracking Error" Here are the specifications of my laptop and DVD writer 1. DVD writer is a LightScribe Dual Layer Writer. Drive Model: MATSHITA DVD-RAM UJ-851S 2. Firmware Version: 1.50 3. DMA: On 4. The DVD media I use is by Moser Baer DVD-R. MID: MBI 01RG40 5. Operating System:Windows XP Professional (5.01.2600 Service Pack 2) 6. DirectX: DirectX 9.0c 7. Nero Burning Rom 6,6,0,0 I checked out the Nero help on the net and it suggests that I might need a firmware update (from where do I do this?) or changing my DVD media to some other brand. On the extreme case it says that I might need to change IDE cables or my entire writer itself. My laptop is just one month old and has burnt DVDs succesfully in the past (using Sonic) month so why is this problem taking place all of a suuden now? Please help! If I have missed out any information please tell me and I would add so. Thanks ^_^ P.S: I didn't save the log when this error occoured. Can anyone please tell me if nero saves the log in it's hitsory or something? If yes, then where?
Hi egress63 More than likely HP would supply any firmware updates for this drive. I have an HP laptop w/ a Matshita drive and in the 1-1/2 yrs I had it they have never had an update so it can be a bit picky with media. Moser Baer isn't the best so try a different brand like Verbatim, Taiyo Yuden or made in Japan Sony, Fuji or Maxell. Nero can use an update to - you can try 6.6.0.18. Here's the links: Package 1 Package 2. Nero does save the last 10 burn logs. You can find them here: program files>Ahead>Nero>NeroHistory. It's a text file.
Thanks for the relpy! I'll change my media soon. However apart from Sony, none of the other brands that you mentioned are available in my country (India). So I'll try going for Sony henceforth. I was finally able to burn my Moser Baer DVD-R but at a painfully low speed of 2x. Considering I've just spent over $2k on this laptop just last month, I'm very disappointed as of now. Apparently now the error which came once I tried to simulate the burn process was "No seek complete". I don't have the logs with me right now - I'll post them once I find them (I'm at my office right now). btw, do these forum allow double posting?
Too bad about not having the availability of the other brands. If I knew of somewhere online for India I'd pass it on but unfortunately I don't. You might want to check with HP and see which brands they say are compatible with the drive. Media is the 1st thing I would try and rule out. Forum doesn't allow double posting but since I've posted you can just respond to this one with the log.
THIS IS MY ORIGINAL LOG WITH THE ERROR "No seek complete" ******* Avalanche Deuce EDITED Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\PROGRA~1\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 4:51:12 PM Nero version: 6.6.0.0 Recorder: <MATSHITA DVD-RAM UJ-851S>Version: 1.50 - HA 0 TA 0 - 6.6.0.0 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <MATSHITA DVD-RAM UJ-851S >Version: 1.50 - HA 0 TA 0 - 6.6.0.0 Adapter driver: <atapi> HA 0 === Scsi-Device-Map === CdRomPeripheral : MATSHITA DVD-RAM UJ-851S atapi Port 0 ID 0 DMA: On DiskPeripheral : FUJITSU MHV2080BH PL iaStor Port 1 ID 0 DMA: On DiskPeripheral : FUJITSU MHV2080BH PL iaStor Port 1 ID 1 DMA: Off === CDRom-Device-Map === MATSHITA DVD-RAM UJ-851S F: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 2045MB (2095084kB) Free physical memory: 1516MB (1552992kB) Memory in use : 25 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 24.4.2007 ISO compilation 9:12:03 PM #1 Text 0 File Isodoc.cpp, Line 6170 Iso document burn settings ------------------------------------------ Determine maximum speed : TRUE Simulate : TRUE Write : FALSE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 9:12:03 PM #2 Text 0 File Reader.cpp, Line 127 Reader running 9:12:03 PM #3 Text 0 File Writer.cpp, Line 122 Writer MATSHITA DVD-RAM UJ-851S running 9:12:03 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286 First writeable address = 0 (0x00000000) 9:12:03 PM #5 Text 0 File Burncd.cpp, Line 3119 Turn on Disc-at-once, using DVD media 9:12:03 PM #6 Text 0 File DlgWaitCD.cpp, Line 256 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2286031 (508:00.31, 4464MB) 9:12:03 PM #7 Text 0 File DlgWaitCD.cpp, Line 268 Write in overburning mode: NO (enabled: CD) 9:12:03 PM #8 Text 0 File DlgWaitCD.cpp, Line 2310 Recorder: MATSHITA DVD-RAM UJ-851S, Media type: DVD-R Disc Manufacturer: MBI 01 - RG40 Disc Application Code: 64, Disc Physical Code: 193 9:12:03 PM #9 Text 0 File DlgWaitCD.cpp, Line 430 >>> Protocol of DlgWaitCD activities: <<< ========================================= 9:12:03 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286032 (2286032) = #2286032/508:0.32 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286032 blocks [MATSHITA DVD-RAM UJ-851S] -------------------------------------------------------------- 9:12:03 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1045 Prepare recorder [MATSHITA DVD-RAM UJ-851S] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681793536, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ 0 | lead-in | 0 | 0x00 | 0x41 0 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 2286032 | lead-out | 1 | 0x00 | 0x41 9:12:03 PM #12 Phase 24 File dlgbrnst.cpp, Line 1861 Caching of files started 9:12:04 PM #13 Text 0 File Burncd.cpp, Line 4135 Cache writing successful. 9:12:04 PM #14 Phase 25 File dlgbrnst.cpp, Line 1861 Caching of files completed 9:12:04 PM #15 Phase 28 File dlgbrnst.cpp, Line 1861 Speed measurement started 9:12:04 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2471 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 9:14:36 PM #17 Text 0 File WriterStatus.cpp, Line 116 <MATSHITA DVD-RAM UJ-851S > start writing Lead-Out at LBA 2286032 (22E1D0h), lenght 0 blocks 9:14:36 PM #18 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 9:14:36 PM #19 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 0:00,000 (0ms) -> OK 9:14:36 PM #20 Phase 29 File dlgbrnst.cpp, Line 1812 Speed measurement completed: 22.1x (30,534 KB/s) 9:14:36 PM #21 Phase 32 File dlgbrnst.cpp, Line 1861 Simulation started at 6x (8,310 KB/s) 9:14:36 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2471 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 9:14:36 PM #23 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 9:28,496 (568496ms) -> OK 9:14:36 PM #24 Text 0 File DVDR.cpp, Line 1955 Recording mode: Sequential Recording Mode 9:14:36 PM #25 Text 0 File Mmc.cpp, Line 20542 Set BUFE: Buffer underrun protection -> ON 9:14:36 PM #26 Text 0 File DVDR.cpp, Line 2096 Start write address at LBA 0 DVD high compatibility mode: Yes 9:14:36 PM #27 Text 0 File Cdrdrv.cpp, Line 8259 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 30000 h End Sector Number in Layer 0: 0 h Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 9:16:42 PM #28 SCSI -1093 File Cdrdrv.cpp, Line 1429 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03EA0000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x02 Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A 0x08 0x00 0x00 0x00 0x02 0x00 9:16:42 PM #29 CDR -1093 File Writer.cpp, Line 311 No seek complete 9:16:42 PM #30 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 9:16:42 PM #31 Text 0 File ThreadedTransfer.cpp, Line 223 conversion idle, stopping reader 9:16:42 PM #32 Text 0 File DVDR.cpp, Line 2338 EndDAO: Last written address was -1 9:17:04 PM #33 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 0:00,000 (0ms) -> OK 9:17:04 PM #34 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 0:00,000 (0ms) -> OK 9:17:04 PM #35 Phase 34 File dlgbrnst.cpp, Line 1861 Simulation failed at 6x (8,310 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/18/2001 10:37:32 AM File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 6/20/2005 2:35:58 PM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 7:29:44 PM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) **************************************** This is my first error which was "Focus on tracking error" Avalanche Deuce EDITED Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 4:51:12 PM Nero version: 6.6.0.0 Recorder: <MATSHITA DVD-RAM UJ-851S>Version: 1.50 - HA 0 TA 0 - 6.6.0.0 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <MATSHITA DVD-RAM UJ-851S >Version: 1.50 - HA 0 TA 0 - 6.6.0.0 Adapter driver: <atapi> HA 0 === Scsi-Device-Map === CdRomPeripheral : MATSHITA DVD-RAM UJ-851S atapi Port 0 ID 0 DMA: On DiskPeripheral : FUJITSU MHV2080BH PL iaStor Port 1 ID 0 DMA: On DiskPeripheral : FUJITSU MHV2080BH PL iaStor Port 1 ID 1 DMA: Off === CDRom-Device-Map === MATSHITA DVD-RAM UJ-851S F: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 2045MB (2095084kB) Free physical memory: 1435MB (1469516kB) Memory in use : 29 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 21.1.2005 ISO compilation 6:58:46 PM #1 Text 0 File Isodoc.cpp, Line 6170 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 6:58:46 PM #2 Text 0 File Reader.cpp, Line 127 Reader running 6:58:46 PM #3 Text 0 File Writer.cpp, Line 122 Writer MATSHITA DVD-RAM UJ-851S running 6:58:46 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286 First writeable address = 0 (0x00000000) 6:58:46 PM #5 Text 0 File Burncd.cpp, Line 3119 Turn on Disc-at-once, using DVD media 6:58:46 PM #6 Text 0 File DlgWaitCD.cpp, Line 256 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2149007 (477:33.32, 4197MB) 6:58:46 PM #7 Text 0 File DlgWaitCD.cpp, Line 268 Write in overburning mode: NO (enabled: CD) 6:58:46 PM #8 Text 0 File DlgWaitCD.cpp, Line 2310 Recorder: MATSHITA DVD-RAM UJ-851S, Media type: DVD-R Disc Manufacturer: MBI 01 - RG40 Disc Application Code: 64, Disc Physical Code: 193 6:58:46 PM #9 Text 0 File DlgWaitCD.cpp, Line 430 >>> Protocol of DlgWaitCD activities: <<< ========================================= 6:58:46 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2149008 (2149008) = #2149008/477:33.33 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2149008 blocks [MATSHITA DVD-RAM UJ-851S] -------------------------------------------------------------- 6:58:46 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1045 Prepare recorder [MATSHITA DVD-RAM UJ-851S] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4401168384, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ 0 | lead-in | 0 | 0x00 | 0x41 0 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 2149008 | lead-out | 1 | 0x00 | 0x41 6:58:46 PM #12 Phase 24 File dlgbrnst.cpp, Line 1861 Caching of files started 6:58:47 PM #13 Text 0 File Burncd.cpp, Line 4135 Cache writing successful. 6:58:47 PM #14 Phase 25 File dlgbrnst.cpp, Line 1861 Caching of files completed 6:58:47 PM #15 Phase 36 File dlgbrnst.cpp, Line 1861 Burn process started at 6x (8,310 KB/s) 6:58:47 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2471 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 6:58:47 PM #17 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 8:55,518 (535518ms) -> OK 6:58:47 PM #18 Text 0 File DVDR.cpp, Line 1955 Recording mode: Sequential Recording Mode 6:58:47 PM #19 Text 0 File Mmc.cpp, Line 20542 Set BUFE: Buffer underrun protection -> ON 6:58:47 PM #20 Text 0 File DVDR.cpp, Line 2096 Start write address at LBA 0 DVD high compatibility mode: Yes 6:58:47 PM #21 Text 0 File Cdrdrv.cpp, Line 8259 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 30000 h End Sector Number in Layer 0: 0 h Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 7:01:02 PM #22 SCSI -1039 File Cdrdrv.cpp, Line 1429 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03F90000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x01 CDB Data: 0x2A 0x00 0x00 0x02 0x02 0xA0 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0xF1 0x00 0x04 0x00 0x01 0xFF 0xA0 0x0A 0x00 0x31 0x81 0x01 0x09 0x01 7:01:02 PM #23 CDR -1039 File Writer.cpp, Line 311 Focus or tracking error 7:01:02 PM #24 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 7:01:03 PM #25 Text 0 File ThreadedTransfer.cpp, Line 223 conversion idle, stopping reader 7:01:03 PM #26 Text 0 File DVDR.cpp, Line 2338 EndDAO: Last written address was 131743 7:01:09 PM #27 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 0:00,000 (0ms) -> OK 7:01:09 PM #28 Text 0 File dlgbrnst.cpp, Line 1719 Set remaining time: 0:00,000 (0ms) -> OK 7:01:09 PM #29 Phase 38 File dlgbrnst.cpp, Line 1861 Burn process failed at 6x (8,310 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/18/2001 10:37:32 AM File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 6/20/2005 2:35:58 PM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 7:29:44 PM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ********* I have looked for a firmware update for my DVD drive but non exists. I hope this can help in identifying the error. Please tell me if I can solve this problem by my side. Thanks.
I can't find a firmware update either but it doesn't surprise me. Laptop drives don't always get the best support in that department. Nothing else bad in the log. I would update Nero - use the links above. May not do the trick. Try another program too. Here's a good free one - ImgBurn. For the video files use the build mode to burn. Next I would try burning at 4x. Still a no go then need to rule out the media. What other brands do you have available where you are?
