Memtech Solutions

Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!

Tried to explain and the moderator banned me after leaving some comment that i couldn't respond to.

I don't expect this to be here long because Nephilim will probably get rid of this.

And i agree with you , i wasn't making excuses, i was agreeing!!!!

Memtech

 

Well I hope you are being serious about resolving your customer service and dispatch issues.
I also placed an order almost a month ago (11th March) for a swap magic v3.3 and an import game (Metal Gear Solid 3: Snake Eater), paid promptly and received nothing.
I have re-submitted my order information again (thru the ''contact us'' tab on your webpage) and I'll just wait to see if Nephilim has a point.

 

Same problem ordered hd loader paid by credit card and no Discs even tho I bought a hard drive after this from another company and that was delivered 2 days later

I hope that they finally respect their orders as if not it may be a case of small claims - and i know their address and the owners home phone number ( unfortunatly it has BT 1571 ) but the guy isnt very clever at hiding his info.

One angry customer here :/

 

I have suffered the same issues, paid for product via paypal and received no order confirmation. Can't access my user account on their website. What a bunch of conmen!! Sent numerous mails and they never respond. (oh I tell a lie they have responded once!) They should have their account on paypal suspended, conmen should not be allowed to use paypal! I say print their postal address and let's go and give them a call, with our solicitors in tow! Come on Memtech send me my items or I'll see you in court!!

 

Don't order from them I say.

They sorted customer service? They didn't respond to ANY of my emails and don't answer their phones. They say they offer money back guarantee, but can you imagine ever getting your money back from them? They don't even acknowledge you exist.

 

Great. I orderd a PS2 slide tool and swap magic 5 days ago and It has not arrived. This could be deliverd easily by royal mail and should take 3 days maximum. I wish I stumbled upon this thread before I orderd.

 

i wish i had found this also ,i placed an order with them on th 6th and so far nothing,i did get 1 email from them asking me to send them full details of my order and how i payed ,i loged onto my account with them to copy and paste them my order.are they to lazy to even look at their records.have they no interest in their custermers what so ever?

 

is this the only way to get custermer service from them ?.within mins of posting here i receiveemail from them saying.
anHi,

We have sent you 4 emails now explaining that these are out of stock and
would you like to wait or would you like a refund.

Let's hope you get this one!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks

Memtech Solutions Ltd email from them.

if they havent got the product why take the money in the first place,isnt that deception.clearly they need to read the sale of goods act

 

i may have been a bit hard on the guys at memtech.ive received several emails from them since yesterday,they say they are having genuine problems with the supply certain items.we have came to agreement i have just made payment on a 200gb hdd,hdd advance and a network adapter which tey asy they will send out today by special delivery.i will let you all know how i get on.

 

hi guys

just to let you know memtech were true to their word,my delivery arived first thing saturday morning,they were very helpfull and think they deserve a chance.clearly they have had problems with their custermer service in the past but they are trying their best to improve this.i would recomend them ,any doubts about availability you can always email them and ask them to let you know if its in before you order

 

Well... That tops the list of one of the stupidest things I've seen on afterdawn. I can't believe memtech would come to afterdawn to resolve support issues.
Although, his emails are very, very professional!!!!!!!!!!!!!
Don't you agree????????????????????

Haha. Alright. That's my fun for today.

 

LMAO : ) i agree to and thats my fun as well for today ; )
jonny17

 

I wish to confirm that theconsoleshop.com is not or has never been associated with Memtechsolutions

 

What format cds does swap magic support, for eg. dvd-rw, dvd-r, cd-rw or cd-r ?

 

I ordered a flip top and swap magic on the 08/04/05. 04/05/05 and it still says processing on their site. After numerous emails....I finally got a reply stating that it had been sent out the day I ordered it (my arse it was!) but I still haven't recieved it. I sent another email asking for my item or a refund. So at the moment I'm waiting for a reply.

WARNING!!!!!! be advised...never buy anything from them....unless you want to lose your money.

Jay

 

Additional Note:

Why is it that the new treads stating that they recieved items from Memtech......give me the creepy feeling that they are written by Memtech....and just trying to convince some poor souls to order from them.

 

Todays date is 10/05/05 and I still haven't heard from Memtech Solutions regarding my purchase, or a refund.

DO NOT BUY FROM THESE PEOPLE.

www.memtechsolutionsltd.co.uk
http://www.memtechsolutions.net/

Postal Address:
Memtech Solutions Ltd
Crown House
126 Rochdale Road
Bury
Lancashire
BL9 7AY

Tel : 0161 447 8546

 

To angelus69,

Whoever you are

instead of bitching on this forum everyday, why don't you email us and tell us what your problem is?

Unless you are just someone from the competition, and you don't have a valid problem??????????????????????????????

It's up to you.

Thanks for all the press guys, keep up the good work