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Mobile Phone Tools Download

Discussion in 'Motorola phones' started by GeeDaddy, Nov 2, 2004.

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  1. daev1988

    daev1988 Member

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    Hello, thank you GeeDaddy for your links and help.
    I have downloaded the files you have posted but when I unzipped the USB Driver zip all I get under XP subfolder was this "DPUSBNT" it's a setup information file. I am just wondering what is wrong or is that the correct thing included in the zip I just didn't know what to do with it. Please help, thank you.
     
  2. GeeDaddy

    GeeDaddy Member

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    Daev1988,
    That is the correct file. Just go into your device manager and make sure that is the file linked to your phone, if not use the "update driver" button and point to where that file is.
     
  3. krazykrak

    krazykrak Member

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    hi

    i have a moto V265, a USB data cable, MPT 3.11 installed, i believe i installed the correct drivers.

    The driver i downloaded was posted earlier in the forum under(MotorolaUSBModemDriver.zip)

    what else do i need to transfer put new ringtones on my phone?(also if the driver is incorrect, can you please post the correct driver?)

    i have the phone hooked up to the cable and then to the USB port....when i run MPT the 4th option in the function panel cannot be selected....what is this function? do i need it to transfer songs to my phone?

    thanks

    EDIT!!! nevermind i got it all working! i got something mixed up! good info on the sites!
     
    Last edited: Feb 26, 2005
  4. daev1988

    daev1988 Member

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    Hello
    Sorry about keeping having trouble.
    I installed the program and everything went well and I was able to test my transmission and a picture was sent. Then after that everything went downhill, the phone tool will remained not connected or "initializing..." when i open Multimedia Studio. Anyone knows why that happens?
     
  5. daev1988

    daev1988 Member

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    I've got it! thanks for the help from before!
     
  6. cbch

    cbch Member

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    I have a problem on installation of 3.11h :

    Error 1406. Could not write value VersionMinor to key \Products\B21788FC3A611A546B5CE8C60D06E816\InstallProperties. Verify that you have sufficient access to that key, or contact your support personnel.

    [Abort] [Retry] [Ignor]



    Error 1406. Could not write value VersionMinor to key \Software\Microsoft\Windows\CurrentVersion\Uninstall\{CF88712B-45A1-B6C5-8E6CD0408E61}. Verify that you have sufficient access to that key, or contact your support personnel.

    I also do not have a live update option in the setup menu.


    I have looked for the folder in regedit and I do have it and the registry value "Version Minor" is currently 3.

    Any ideas?

    I pressed igonre twice and have managed to get the phone communicating via USB. I an use the Multimedia Center, but the rest isnt working. The SMS indicator is flashing, but I have no new SMS and it cant download the messages anyway!!
     
    Last edited: Feb 27, 2005
  7. cbch

    cbch Member

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    ok i posted on the official support form and got this reply:

    "We will need to verify purchase. Please email proof of purchase to support@bvrpusa.com with the subject as PLEASE SEND V3 DOWNLOAD to receive the update. Proof of purchase could be a scanned receipt, email receipt, or listing off the part number on the CD or CD sleeve. Then we will send you a download of the 3.11h to see if that works better.
    _________________
    MS
    BVRP Support Staff"

    anyone willing to post a link to their proof of purchace?!

    it could be scanned and uploaded to this free image hosting site:
    http://www.theimagehosting.com/
     
    Last edited: Mar 1, 2005
  8. daev1988

    daev1988 Member

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    this is how you solve it haha...i got that too and i simply click "ignore" and resumed the installation and everything is okay =D
     
  9. tonster

    tonster Member

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    having slight problems with the install, im run XP Sp2...also do i need to still download the usb driver? i own a V551, thanks....http://www.we-todd-did-racing.com/wetoddimage.wtdr/wODA2NTkxNnM0MTNkZmQzMXk1NDE%3D.jpg
     
    Last edited: Mar 1, 2005
  10. GeeDaddy

    GeeDaddy Member

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  11. Nutnut

    Nutnut Guest

    Hello everyone and hey there Markoss - it sounds like you are having a similar problem to me.

    GeeDaddy, you sound like you are extremely experienced on this MPT business, do I have the latest version? (What is it?) My phone (C650) is not listed as an available option, yet the driver seems installed ok (v.2.1.0.1 ~ ~ ~ ~ ) as I can upload and receive data to and from the phone but only using the generic GSM phone in the Profile setup. Here look, this is a copy of the text I wrote in another post by WizardTom:

    During creating a new profile, I get a msg: "We detected your unit but couldn´t identify it" or words to that effect.

    I followed the instructions here to the T (by WizardTom), I have tried on 2 machines withthe same result. One with XP (sp1 I think) and the other with W2k SP4 (v.2.0.0.~ 2195)

    I did the upgrade, it said that it was upgrading the files and may take a few minutes. It did, and positioned an icon on the desktop (after I UNTICKED the box in the ORIGINAL instal, not that an icon bothers me, it´s just proof that the upgrade has done something.) HOWEVER, after this "upgrading, this might take a few minutes" screen, it just disappeared with no further boxes/screens of info. So after a few more minutes (5 or 10) I rebooted anyway. Other than that, the instructions from Wizardtom were perfectly accurate and the install went swimmingly.

    MOre info: If I then accept that it cannot identify my fone, and I want to choose from its list of Motorola phones, it has tons of phones but the C650 is NOT listed. Furthermore, there is a generic GSM one, that works for my fone BUT NOT for the photos. (This is the purpose of my mission, I want to get the photos off of the phone and onto the PC) THe generic GSM profile only works for Contacts and Calendar, which I have Synchronised and backed up and all works and communicates fine.

    The version of Phone tools currently installed is: "2.16 Nov 19 2003 0131119002767"

    Any help ASAP would be much appreciated.

    Frustratedly yours,
    N.
     
  12. cbch

    cbch Member

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    I did try that, but got an error at the end of the istallation of 2.16 and the installation aborted! Not having a lot of luck am I?!
     
  13. GeeDaddy

    GeeDaddy Member

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    Nutnut,
    The latest version is 3.19. What phone are you using?

    Cbch,
    Delete any previous MPT installs 1st, then follow this.

    P2K Drivers:
    http://bongowireless.com/file_download.php
    P2K driver -- helpfull for getting your cable working. Once you extract the files (just drop them in the same directory you downloaded to), plug in the phone. That should automatically launch the "detected new hardware" wizard. DON'T let Windows search for the driver; point it to the folder with P2K. If set up correctly, you should be able to go into Control Panel, select Phones and Modems, locate the Motorola Modem (your phone looks like a modem to the computer, and can actually be used as a wireless modem if you have a dial-up account), and check that basic communications has been established using the "Query Modem" function. Disconnect Phone!!!

    1. Download & install version 1.23c on your Windows 98SE, ME, 2K, or XP computer. -- But DON'T RUN IT OR CONNECT YOUR PHONE!!! "REBOOT"
    2. Download & run the version 2.16 update. -- DON'T CONNECT YOUR PHONE YET!!!
    3. REBOOT, most likely not necessary just precautionary measures. And it assures windows properly registers all components.
    4. Run MPT. When requested to register, just hit "register later". Don't worry about registering, once you run it you'll find out that it's already registered. -- DON'T CONNECT YOUR PHONE YET!!!
    5. MPT should eventually pop up a connection wizard. Opt to not look for a phone yet and let it finish loading.
    6. Try running Live Update (found under the settings menu in MPT). “Might not work behind a firewall with serious restrictions!”
    7. Close the program.
    8. Connect your phone to your cable 1st and then to your computer, wait for it to be properly recognized and install drivers. Steer it towards the folder with MPT installed or where you have previously downloaded other drivers.
    9. Start the MPT program. Click "USB" for connection type. Make sure you have selected an open port!
    10. Wait for the display on your computer to STOP saying, "Initializing . . ." before you play with the program. ALSO -- look for a little red alarm icon on your computer, if you see that it means there's bad communications going on. It is recommended that you turn your computer's sound on (if you can) the drivers give a little beep when the phone connects, and a different beep if communications drop.

    "Modem Driver Tips"
    Open up your Device Manager > Modems > Properties for Motorola USB Modem #XX > Driver > Driver Details and make sure it reads 'C:\XXXX\system32\DRIVERS\usbser.sys' under driver files. If you got that far, you should be okay, but when you try to connect to MPT, and you get any kind of driver failure error, update the driver with 'USBMOTO2000.inf' which should be located in the MPT install directory.

    Finally, if you got all this and you still have issues connecting, run the New Phone wizard, select your phone, select USB cable, and once the animated clock is running, then plug in your phone. Should work like a charm.

    v1.23c:
    http://coma.fsb.hr/motorola/files/Motorola_MobilePhoneTools_1.23c_EN.zip
    v2.16:
    http://coma.fsb.hr/motorola/files/mobilePhoneTools_2.16_US - update.exe
    v3.11h:
    http://coma.fsb.hr/motorola/files/Motorola.Mobile.PhoneTools.v3.11h.Final.Retail.rar


     
  14. Nutnut

    Nutnut Guest

    GeeDaddy, thanks for your attention.

    Its a C650. There are many details in my post above, but do you think I need the ver 3.11h? In WizardTom´s post entitled "A c650 MPT meathod that works for me." he gave a good list of very definite instructions which I followed very closely on 2 pc´s and he didn´t install v3.11h.

    All the drivers seem to work (for windows) and the install was no problem. My only problem is that the new profile wizard finds my phone but cannot identify it because it´s not in the list as provided by the new phone wizard. Yet, when I FIRST connected the phone to USB, before guiding windows to the new drivers (P2K), the box in the bottom right of the screen informs me that the new USB devive is a Motorola C650. TYhis I guess is a windows thing, the problem I am having is an MPT thing, in that MPT doesn´t have the C650 in its list. Arrrggghhh... So how come it worked for WizardTom?!? :(

    Thanks in advance.

    Respect

    N.
     
  15. Nutnut

    Nutnut Guest

    I just got a PM from someone who did finally get it to work but it was using the v3 and after an online liveupdate, which is awkward for me since none of the computers i need to use MPT on have internet, it all involves downloading at a friends etc and recording to a cd. :( Ho hum.

    N.
     
  16. fredJaws

    fredJaws Member

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    Hi everyone - thanks for the help. Does anyone have or know how to get an update for phone tools 3.11 to the latest 3.19e or wahtever it is? On my computer at home i don't have internet (i know!) and so would appreciate a stand alone update as i just got an e1000 from 3 and i think i will need the super latest?
    Ok thanks for any help

    ps if anyone is interested i spoke to 3 about their lack of data calls and they said they were doing something about it very soon. prob have to pay through the nose though - why can't they let us just use it as a normal narrowband modem.? anyway...;
     
  17. jlavah

    jlavah Regular member

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    does anybody know how to restore a v180 back to its original settings, with all original sounds and pictures?
     
  18. mossyy

    mossyy Regular member

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    jlavah

    is ur post belong to this place, i think u r lost... :~~
     
  19. Compute8

    Compute8 Member

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    Hi has anyone had the version 3.11h download adn not have the live update thing? is so PLEASE help i cnnot get my v600 to initialize with the computer HELP!!!
     
  20. spriGGan7

    spriGGan7 Member

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    HeyI installed version MPT 3.11 on my computer then I wasnt able to update so I installed the 1.23 then the 2.15 update and things went fine.I was using the contact list program on MPT and was working fine. After that I went to use Moble Explore and it would not initialize an d Im not sure why. so Im stuck. so I re-installed the same way before.
     
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