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My cd-rom and dvd rom drive is not present???

Discussion in 'DVD-ROM drives' started by hoyboybob, Feb 5, 2005.

  1. hoyboybob

    hoyboybob Member

    Feb 5, 2005
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    HI I just got a top of the line dell a month agao and now all of the sudden when i start up my comp it says drive 4 not found:parallel ATA, PATA-0 (PRI IDE MASTER)
    drive 5 not found:parallel ATA, PATA-1 (PRI IDE Slave)
    And the drives are present! and are hooked up. So its like windows doesnt even no i have 2 drives that are hooked up, but dont work. And when I start DVD decrypter it says................................... I 09:33:34 DVD Decrypter Version started!
    I 09:33:34 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
    I 09:33:35 Initialising SPTI...
    I 09:33:35 Searching for SCSI / ATAPI devices...
    W 09:33:35 No devices detected!
    SO its as if I dont have scsi/atapi devices. But the thing was it was working all good fine fine before this. PLEASE HELP. Thank you.
  2. GrandpaBW

    GrandpaBW Active member

    Feb 28, 2004
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    Contact Dell, and see what they have to say.

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