My computer won’t acknowledge blank DVDs

Discussion in 'DVDR' started by wm17959, May 6, 2009.

  1. wm17959

    wm17959 Member

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    I am using DVD43 and DVDshrink32 and I’ve had no trouble making backup copies of my movies. But a few months ago my computer would no longer acknowledge when I put a blank DVD in the drive. At first I thought it was a bad batch of DVDs, so I bought another brand – no change. I put the DVD in and after about 30 seconds there’s a swoosh-swoosh sound, then a pause and this cycle repeats over and over until I eject the DVD. Nothing appears on the screen.

    I have formatted my hard-drive and then the blank DVDs work fine. I start loading my programs and after each one I try the blank DVD – no problems. But when I install DVDshrink32 the computer no longer acknowledges the DVD. If it’s a DVD with information on it, then it works, but not the blank ones.

    I’ve tried uninstalling Nero, re-booting and re-installing but no change.

    This is really frustrating and I would like to know how to fix it.
     
  2. ZoSoIV

    ZoSoIV Active member

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    dvd43 is most likely the problem . uninstall it and use dvdfab instead
     
  3. wm17959

    wm17959 Member

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    I uninstalled DVD43 and DVDshrink32, put in a blank DVD but it still won't acknowledge it. I know that it works after I format the hard drive so what's different? I am losing hope so if anyone has any suggestions I would love to hear them!
     
  4. ZoSoIV

    ZoSoIV Active member

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    uninstall the optical drive in device manager reboot and let windows reinstall then see if it works.

    also after you uninstall the dvd43 etc. run CCleaner do a disc cleanup defrag and reboot
     
  5. wm17959

    wm17959 Member

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    Thanks again ZosoIV,

    Please keep in mind that I'm almost 50 and my understanding of computer technology is limited, even though I use a computer all day at work.

    Where do I find the 'divice manager' and if I re-start the computer how can I be sure that the operating system will re-install the optical drive?

    Sorry about my ignorance in these matters. I really would like to learn about this stuff, but where i live there's not much access to education. And the people who do know these thing are all charging huge bucks to do the work.
     
  6. ZoSoIV

    ZoSoIV Active member

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    Last edited: May 8, 2009
  7. wm17959

    wm17959 Member

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    Hi again,
    I tried those instructions but my system must be different. I'm using a Lenovo 3000J and running WindowsXP Pro.
    When I go to My Computer, Properties and Advanced I see 3 choices, Performance, User Profiles and Star-up & Recovery - not Device0 and Device1
    Would it be O.K. with you if we used email to communicate?
     
  8. david66

    david66 Regular member

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    if you cannot find device manager type device manager in your search and device manager will show up on your screen
     
  9. ZoSoIV

    ZoSoIV Active member

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    ok XP Pro will work.

    1. Click Start
    2. click control panel
    3. click Performance and Maintenance
    4. then click system
    5. that will give you a system properties box ,click the hardwre tab
    6. click device manager

    it will look like this as you are doing it

    [​IMG]

    [​IMG]

    PM me if you are still having trouble
     
  10. wm17959

    wm17959 Member

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    O.K. I have gone into Device Manager and found the icon for CD/DVD drives. Is it simply a matter of uninstalling this drive, re-starting the computer and letting Windows re-install it? I will also do a disc clean-up and defrag as you suggested.
    How do I 'PM' you?
     
  11. ZoSoIV

    ZoSoIV Active member

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    yes its as easy as that double click the + sign and uninstall the drive.

    [​IMG]

    also uninstall the IDE controllers unless you have a sata drive which i'm pretty sure you don't

    [​IMG]

    reboot and windows will restall everything.

    and yes do a disc cleanup and defrag.

    use CCleaner also.

    1. uninstall the drive and IDE controllers
    2. use CCleaner
    3. do a disc cleanup
    4. defrag
    5. rebboot the machine

    CCleaner

    http://www.ccleaner.com/

    don't reinstall dvd43 use dvdfab instead

    http://www.dvdfab.com/free.htm

    and a guide to use dvdfab and dvd shrink

    http://forums.afterdawn.com/thread_view.cfm/494836

     
    Last edited: May 10, 2009
  12. wm17959

    wm17959 Member

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    I will try that when I have some free time. I have saved all this to a Word file.
    I noticed from your desktop you use DVDclone - would you recommend that for making back-up copies of movies? I used it once and it seemed to work pretty good, but then it expired. I did have good luck with DVDshrink and hope to again once I resove this.
    I sent you a test email to hotmail but I don't know if you got it.
    Thanks again.
     
  13. ZoSoIV

    ZoSoIV Active member

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    clonedvd & anydvd are the best programs on the market hands down. yes there well worth getting
     
  14. PFloyd

    PFloyd Regular member

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    How exactly is your computer not recognizing blank dvds? What about CD's?
     
  15. wm17959

    wm17959 Member

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    CDs are no problem, and DVDs with information on them work too, but when I put a blank DVD in I get nothing on the screen, and I hear that double swish-swish sound every 5 seconds or so until I eject the DVD. I haven't tried all the suggestions above, but I'll keep you posted.
     
  16. PFloyd

    PFloyd Regular member

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    What do you want to see when you put in a blank DVD?
    In Windows XP, you cant 'read' a blank DVD. XP does not
    have a built in DVD program. Has to rely on external
    programs.
     
  17. garmoon

    garmoon Regular member

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    @PFloyd

    Read his first post. He's having trouble getting Shrink to recognize the blank is in the drive to burn. That's the way i see it. JM2C :)
     
  18. PFloyd

    PFloyd Regular member

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    Try deleting the upper and lower filters. Also, are you getting an error message by chance?
     
  19. MysticE

    MysticE Active member

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  20. wm17959

    wm17959 Member

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    Thanks to all who replied to my post!
    I finally got around to doing what ZoSoIV advised me to do (above), but sadly the same problem is still persisting!
    I uninstalled DVDshrink, and DVD43, then I uninstalled the optical drives and the IDE controlers. I ran CCleaner and re-booted the computer. the only thing I didn't do is a de-frag the main drive.
    I know my CD drive will recognize my blank DVDs after I format the hard drive, so why can't I get it to do it now? After I format the hard drive I put a blank DVD in the drive and a screen pops up asking me what I would like to do and shows a bunch of suggestions. This no longer happens after I have re-installed my programs. If I put a bank DVD in the drive and then double-click on the external drive icon to open it, my computer will just stall until I eject the disc, and only then will the the blank CD drive screen open. I should mention that a DVD with information on it works fine.
    Next I think I'll format the hard drive again but instead of installing DVD43 I'll try DVDfab. Maybe that will work.
     

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