I am using DVD43 and DVDshrink32 and I’ve had no trouble making backup copies of my movies. But a few months ago my computer would no longer acknowledge when I put a blank DVD in the drive. At first I thought it was a bad batch of DVDs, so I bought another brand – no change. I put the DVD in and after about 30 seconds there’s a swoosh-swoosh sound, then a pause and this cycle repeats over and over until I eject the DVD. Nothing appears on the screen. I have formatted my hard-drive and then the blank DVDs work fine. I start loading my programs and after each one I try the blank DVD – no problems. But when I install DVDshrink32 the computer no longer acknowledges the DVD. If it’s a DVD with information on it, then it works, but not the blank ones. I’ve tried uninstalling Nero, re-booting and re-installing but no change. This is really frustrating and I would like to know how to fix it.
I uninstalled DVD43 and DVDshrink32, put in a blank DVD but it still won't acknowledge it. I know that it works after I format the hard drive so what's different? I am losing hope so if anyone has any suggestions I would love to hear them!
uninstall the optical drive in device manager reboot and let windows reinstall then see if it works. also after you uninstall the dvd43 etc. run CCleaner do a disc cleanup defrag and reboot
Thanks again ZosoIV, Please keep in mind that I'm almost 50 and my understanding of computer technology is limited, even though I use a computer all day at work. Where do I find the 'divice manager' and if I re-start the computer how can I be sure that the operating system will re-install the optical drive? Sorry about my ignorance in these matters. I really would like to learn about this stuff, but where i live there's not much access to education. And the people who do know these thing are all charging huge bucks to do the work.
use this guide to uninstall the optical drive/IDE controllers http://my.afterdawn.com/alkohol/blog_entry.cfm/231/dmaissues http://forums.afterdawn.com/thread_view.cfm/260038 its completely safe also after you uninstall dvd43 etc. run CCleaner do a disc cleanup defrag and reboot dvd43 can/could of very well caused this problem to answer you're question earlier
Hi again, I tried those instructions but my system must be different. I'm using a Lenovo 3000J and running WindowsXP Pro. When I go to My Computer, Properties and Advanced I see 3 choices, Performance, User Profiles and Star-up & Recovery - not Device0 and Device1 Would it be O.K. with you if we used email to communicate?
if you cannot find device manager type device manager in your search and device manager will show up on your screen
ok XP Pro will work. 1. Click Start 2. click control panel 3. click Performance and Maintenance 4. then click system 5. that will give you a system properties box ,click the hardwre tab 6. click device manager it will look like this as you are doing it PM me if you are still having trouble
O.K. I have gone into Device Manager and found the icon for CD/DVD drives. Is it simply a matter of uninstalling this drive, re-starting the computer and letting Windows re-install it? I will also do a disc clean-up and defrag as you suggested. How do I 'PM' you?
yes its as easy as that double click the + sign and uninstall the drive. also uninstall the IDE controllers unless you have a sata drive which i'm pretty sure you don't reboot and windows will restall everything. and yes do a disc cleanup and defrag. use CCleaner also. 1. uninstall the drive and IDE controllers 2. use CCleaner 3. do a disc cleanup 4. defrag 5. rebboot the machine CCleaner http://www.ccleaner.com/ don't reinstall dvd43 use dvdfab instead http://www.dvdfab.com/free.htm and a guide to use dvdfab and dvd shrink http://forums.afterdawn.com/thread_view.cfm/494836
I will try that when I have some free time. I have saved all this to a Word file. I noticed from your desktop you use DVDclone - would you recommend that for making back-up copies of movies? I used it once and it seemed to work pretty good, but then it expired. I did have good luck with DVDshrink and hope to again once I resove this. I sent you a test email to hotmail but I don't know if you got it. Thanks again.
CDs are no problem, and DVDs with information on them work too, but when I put a blank DVD in I get nothing on the screen, and I hear that double swish-swish sound every 5 seconds or so until I eject the DVD. I haven't tried all the suggestions above, but I'll keep you posted.
What do you want to see when you put in a blank DVD? In Windows XP, you cant 'read' a blank DVD. XP does not have a built in DVD program. Has to rely on external programs.
@PFloyd Read his first post. He's having trouble getting Shrink to recognize the blank is in the drive to burn. That's the way i see it. JM2C
Are you sure you got the 'official' DVD Shrink? There are quite a few impostors. Hopefully you got it here: http://www.afterdawn.com/software/video_software/dvd_rippers/dvd_shrink.cfm
Thanks to all who replied to my post! I finally got around to doing what ZoSoIV advised me to do (above), but sadly the same problem is still persisting! I uninstalled DVDshrink, and DVD43, then I uninstalled the optical drives and the IDE controlers. I ran CCleaner and re-booted the computer. the only thing I didn't do is a de-frag the main drive. I know my CD drive will recognize my blank DVDs after I format the hard drive, so why can't I get it to do it now? After I format the hard drive I put a blank DVD in the drive and a screen pops up asking me what I would like to do and shows a bunch of suggestions. This no longer happens after I have re-installed my programs. If I put a bank DVD in the drive and then double-click on the external drive icon to open it, my computer will just stall until I eject the disc, and only then will the the blank CD drive screen open. I should mention that a DVD with information on it works fine. Next I think I'll format the hard drive again but instead of installing DVD43 I'll try DVDfab. Maybe that will work.