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My Hijack log (no task manager and folder options)

Discussion in 'Windows - Virus and spyware problems' started by jordan25, Apr 29, 2007.

  1. jordan25

    jordan25 Regular member

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    I cant open task manager it says 'Task manager has been disabled by your administrator' NO I HAVEN'T! Also there is no 'folder options' in my computer. So here's my hijack log and i am a complete noob when it comes 2 fixin computers, so could the nice people at afterdawn give me simple step by step instructions on how to get rid of everything!


    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 21:14:51, on 29/04/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\PSIService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\system32\RVHOST.exe
    C:\Program Files\Softwin\BitDefender10\vsserv.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Softwin\BitDefender10\bdmcon.exe
    C:\Program Files\Softwin\BitDefender10\bdagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\RVHOST.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Documents and Settings\S Amir\My Documents\Downloads\HiJackThis_v2.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.skybroadband.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skybroadband.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    F2 - REG:system.ini: Shell=Explorer.exe RVHOST.exe
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {140BD8E3-C167-11D4-B4A3-080000180323} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
    O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
    O4 - HKLM\..\Run: [SeePassword] C:\Program Files\SeePassword\SeePassword.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
    O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
    O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINDOWS\system32\RVHOST.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF269~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164913843742
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165424237194
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{89C8752D-BCAE-4C12-B9AA-9C1989D81C2E}: NameServer = 192.168.0.1,192.168.0.2
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
    O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

    --
    End of file - 9267 bytes
     
  2. Etzo

    Etzo Regular member

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    Hi jordan!

    You have a nasty worm on your computer, so called W32/SillyFDC-G

    Let's start cleaning your computer, shall we?

    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Make a new folder to HijackThis! Like this: C:/Hjt/Hijackthis.exe IMPORTANT FOR THE BACKUPS!


    I don't see any firewall running on your computer?( Stop using Windows Defender, because it's too weak) Please download some other firewall from here

    After Downloading & Installing new firewall -->
    ===============
    * Click Start
    * Click Control Panel
    * Double-click Add or Remove Program
    * Find and remove this program if found:

    Yahoo Messengger

    ===============
    Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
    http://www.ewido.net/en/download/
    * Install AVG Anti-Spyware by double clicking the installer.
    * Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
    * On the main screen under Your Computer's security.
    * Click on Change state next to Resident shield. It should now change to inactive.
    * Click on Change state next to Automatic updates. It should now change to inactive.
    * Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    * Wait until you see the Update succesfull message.
    * Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    * Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.
    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
    ===============
    Run HijackThis
    Click on do a system scan only
    Place a checkmark next to these lines(if still present)

    F2 - REG:system.ini: Shell=Explorer.exe RVHOST.exe
    O2 - BHO: (no name) - {140BD8E3-C167-11D4-B4A3-080000180323} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINDOWS\system32\RVHOST.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
    (If you don't need)

    Then close all windows except Hijackthis and click Fix Checked
    ===============
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
    This program is for XP and Windows 2000 only!

    Double-click ATF Cleaner.exe to open it.

    Under Main select the following:

    * Windows Temp
    * Current User Temp
    * All Users Temp
    * Temporary Internet Files
    * Prefetch
    * Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    * NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    * NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.
    ===============

    * Go to Start > My Computer
    * Go to Tools > Folder Options
    * Click on the View tab
    * Untick the following:

    * Hide extensions for known file types
    * Hide protected operating system files (Recommended)

    * You will get a message warning you about showing protected operating system files, click Yes
    * Make sure this option is selected:

    * Show hidden files and folders
    * Click Apply and then click OK




    Restart your computer to Safe Mode.


    1. If the computer is running, shut down Windows, and then turn off the power.
    2. Wait 30 seconds, and then turn the computer on.
    3. Start tapping the F8 key. The Windows Advanced Options Menu will appear. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    4. Ensure that the Safe Mode option is selected.
    5. Press Enter. The computer then begins to start in Safe Mode.
    6. Login on your usual account.
    ===============
    When in Safemode, please find and remove this:

    C:\WINDOWS\system32\RVHOST.exe

    ===============
    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
    * Click on Scanner on the toolbar.
    * Click on the Settings tab.
    * Under How to act?
    * Click on Recommended Action and choose Quarantine from the popup menu.
    * Under How to scan?
    * All checkboxes should be ticked.
    * Under Possibly unwanted software:
    * All checkboxes should be ticked.
    * Under Reports:
    * Select Automatically generate report after every scan and uncheck Only if threats were found.
    * Under What to scan?
    * Select Scan every file.
    * Click on the Scan tab.
    * Click on Complete System Scan to start the scan process.
    * Let the program scan the machine.
    * When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    * Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    * At the bottom of the window click on the Apply all Actions button. (3)
    [​IMG]
    * When done, click the Save Scan Report button. (4)
    * Click the Save Report as button.
    * Save the report to your Desktop.
    * Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    Reboot in Normal Mode.

    Please post fresh HijackThis log and AVG report.
     
    Last edited: Apr 30, 2007
  3. jordan25

    jordan25 Regular member

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    i skipped this step 'Go to Start > My Computer
    * Go to Tools > Folder Options
    * Click on the View tab
    * Untick the following:

    * Hide extensions for known file types
    * Hide protected operating system files (Recommended)

    * You will get a message warning you about showing protected operating system files, click Yes
    * Make sure this option is selected:

    * Show hidden files and folders
    * Click Apply and then click OK'



    cause there is no folder options!
     
  4. Fredil

    Fredil Regular member

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    That really is odd. Nothing in HijackThis preventing Folder Options or Task Manager from working... Could be a rootkit, but more likely Vundo.

    Download and run VundoFix.exe. If Vundo is found, it should generate a log on your desktop. Post the log in another reply. Also, just in case VundoFix didn't work, download this older version of HjT and rename (right click and select "Rename") it to asdf.exe. Do a scan and post another logfile for me and Etzo. Also, don't post the AVG log and such :)

    EDIT: I made a typo that has potentially caused offense. The last sentence should read "Also, don't forget to post the AVG log and such :)".
     
    Last edited: May 2, 2007
  5. Etzo

    Etzo Regular member

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    @Fredil

    O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINDOWS\system32\RVHOST.exe

    It ain't Vundo ... It's something even worse ... Read..
    I know what I am doing.

    @jordan25

    Please follow my instructions and post those logfiles.
     
  6. jordan25

    jordan25 Regular member

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    just gonna format the comp its 2 hard 2 get rid of these viruses.
     
  7. Fredil

    Fredil Regular member

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    It happens :)

    @Etzo - Typo, I meant to say don't forget to post the AVG log. No hard feelings?
     
  8. Etzo

    Etzo Regular member

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    No, not this time.
     

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