My laptop doesn't go into sleep mode anymore??

well it won't hurt to follow the instructions in the link, its possible spybot could have left some traces in the registry, those simple instructions will determine whether it has or not, will only take a couple of minutes.

 

I took the steps but did not, thankfully find any traces.. That only added itself whilst i was scanning my comp with the kypersky.. So it isn't that, that is causing my problem with my power options though. Thanks for your help.. Again

 

I very much doubt it was added during the kaspersky scan, since it's spyware. What probably happened was when Kaspersky asked you to turn off your av (which is fine, it has to be off for kaspersky to work properly, you should go back and complete that scan by the way, although not likely that it will help with your power problem but theres a chance) it installed its toolbar, mirar has a tool bar component that installs itself, your av was probably stopping this from happening until the time when you disabled your av for the kaspersky scan, since kaspersky is an online scan and not a resident scanner this situation allow mirar to install its toolbar which goes in your browser.

Anyway, you got spyware from somewhere (possibly something you installed), update your adware se and spybot, do another scan with both and then go onto kaspersky and run the online scan, when it asks you to turn off your av do so, its the normal procedure. Again I think this is all not likely to bring back your power options but there is a chance so you should definitely do it, and see what the email from packard bell says if they ever get back to you.

 

Either that or somehow there was spyware hidden in the download of kaspersky you got, try a web-based antivirus scan to check.

 

Also since downloading spybot and starting the scan with the kaspersky i can not do certain things with my ie. Like open web pages from my emails or when i am on facebook i can not send messages (amongst other things..) I have to go through my firefox... Is this something to do with the downloads? Thanks..

 

It's to do with the security settings enabled, which you'll have to turn off.

 

Sorry you've confused me.. What is to do with security settings enabled? What will i have to turn them off for? I wanted to know why my internet explorer doesn't work properly anymore. Are you talking about scanning with that kaspersky? If so i have decided not to do so as it isn't going to help me with my problem and both of my spyware programs are telling me i have no risks.. Thanks.

 

I can only assume there's some settings in Kaspersky that control what your browsers are allowed to do.

 

I have removed kaspersky though.. Oh well i suppose that's another problem to solve.. Bloody computers!

 

Kaspersky didnt install mirar! Google mirar and read how it works, it installs a toolbar when it has the chance, ie, your resident AV being disabled. If I was you I'd complete the kaspersky scan, but if you don't think you have any problems relating to mirar now it's up to you.

As for the power options, wait for packard bell I suppose?

 

I'm not saying kaspersky installed mirar but it has instigated the whole problem with my hotmail as it was fine before hand. I really do not feel comfortable scanning with it again as i'll have to turn off my AV then who knows what more problems will arise.. I did follow the steps you advised and i found no traces to mirar on my system.. Do you believe that it is this mirar which is causing me not to be able to open links from my hotmail??

 

Can you go into ie tools>options (internet options) and go to the security tab. What level is the vertical slider at? If it's at high or custom try moving it down to medium and checking if you still can't use links from your mail, if not, move it down to medium-low. I'm not saying you should leave the settings like this, although they will probably be ok like that, but this will tell if the problem you are having with links is due to your browsers security settings.

 

Yeah i had checked that but it was on medium high already. I tried medium to no affect.. I think it might be something to do with my hotmail not loading properly because along the bottom instead of saying "Done" like it normally does it says "waiting for http://rad.msn..etc..".

 

Hi, im having the same problem as "myf" with the laptop and standby options and it just recently happened about a week or two ago. I havent been able to fix it, but i was wondering if it could be a possible update from microsoft or other program that has disabled these options.

 

Just wondering if you still have problems with your laptop not going into standby. I just started fooling around with things they said to do and then my computer said to restart system for changes to work and then it was back working.

I'm not totally sure, but i think it was one of the drivers being unsigned. network adapters --> National semiconductor DP83815. Basically once i signed this driver it had a lot of information about power management and i think is the reason why I'm able to use hibernate or standby now.

 

Sounds like a good lead

 

Possibly, if it works, I'll make a note of that for future reference.

 

Yes!! I am still having the standby problems.. I am a little confused on what i am supposed to try?? Can someone post full instructions! Sorry if i sound stupid but i know how to open my network adapters in device manager but thats where you lost me.. National semiconductor?? Sign the driver?? Many thanks.

 

Hi, what is the exact model of your notebook?

When you shutdown the unit, the last windows screen has three icons... standby, turn off and restart. Are they all lit or is one missing or grayed out?

 

Hi myf, right click my computer and go to properties, then go to the hardware tab and click the device manager button. Click view and "show hidden devices", now look for anything with a yellow exclaimation mark or a red cross symbol next to it, some of these may be normal for your system so don't get too excited if you see any. In particular check if you have any exclaimations or crosses next to anything in the "system devices" branch, especially anything to do with "ACPI".

Please post back telling us any and all items that have the exclaimation or the red cross. Any branches that contain any items that have either of these will be expanded already so you don't have to go clicking the + next to all of them to find them, just be sure to go view, show hidden devices first.

Also, go to windows update, from Internet explorer click tools, windows update, update everything available.