OK, I have been using Nero 7 for a little while now and have had some difficulty but for the most part have managed to do what I needed it to do. However, I have not backed up a DVD in quite some time (extended vacation to Iraq) but now I just can't seem to get the program to work. I am trying to back up a Disney DVD for my kid (she typically wears them out after a few months). If anyone can help I would really appreciate it. Thanks in advance. Here is the burn log: Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.8.5.0 Internal Version: 7, 8, 5, 0 Recorder: <HL-DT-ST DVDRRW GSA-2166D>Version: 1.01 - HA 1 TA 2 - 7.8.5.0 Adapter driver: <USB 1.0> HA 1 Drive buffer : 2048kB Bus Type : set to ATAPI (3) -> ATAPI, detected: ? CD-ROM: <TOSHIBA DVD-ROM SD-C2612>Version: 1D21 - HA 1 TA 0 - 7.8.5.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : IC25N020ATCS05-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: Off CdRomPeripheral : CS3142T AUA286U 1.0 dtscsi Port 2 ID 0 DMA: Off === CDRom-Device-Map === TOSHIBA DVD-ROM SD-C2612 D: CDRom0 HL-DT-ST DVDRRW GSA-2166D E: CDRom2 CS3142T AUA286U H: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte BUFE : 0 Physical memory : 510MB (523248kB) Free physical memory: 87MB (90068kB) Memory in use : 82 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.5.2007 UDF/ISO compilation 4:35:55 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 4:35:58 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation started 4:36:11 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation completed (no file modified) 4:36:11 PM #4 Text 0 File Isodoc.cpp, Line 6608 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 4:36:11 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762 DVD-Video files sorted 4:36:11 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 4:36:11 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 4:36:12 PM #8 Text 0 File Burncd.cpp, Line 3499 Turn on Disc-At-Once, using DVD media 4:36:13 PM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 1845535 (410:07.10, 3604MB) 4:36:13 PM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 4:36:13 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949 Recorder: HL-DT-ST DVDRRW GSA-2166D, Media type: DVD+R9 Double Layer Disc Manufacturer ID: RITEK, Media Type ID: D01, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 0 4:36:13 PM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 4:36:13 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1845536 (1845536) = #1845536/410:7.11 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1845536 blocks [E: HL-DT-ST DVDRRW GSA-2166D] -------------------------------------------------------------- 4:36:13 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: HL-DT-ST DVDRRW GSA-2166D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3779657728, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 1845536 | 0 | 0x00 1845536 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 4:36:13 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 4:36:13 PM #16 Text 0 File Burncd.cpp, Line 4278 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 4:36:13 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 4:36:14 PM #18 Text 0 File Burncd.cpp, Line 4397 Cache writing successful. 4:36:14 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 4:36:14 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 4x (5,540 KB/s) 4:36:14 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 4:36:14 PM #22 Text 0 File DVDPlusDualLayer.cpp, Line 642 L0 Data Zone Capacity set to 923008 (E1580h, 1802MB) -> OK, confirmed setting 4:36:14 PM #23 CDR -1205 File DVDPlusDualLayer.cpp, Line 669 Burning Layer 1 4:36:14 PM #24 Text 0 File DVDPlusDualLayer.cpp, Line 679 Start writing layer 1 at address 0 (0h) Recording mode: unknown Recording Mode 4:36:14 PM #25 Text 0 File Cdrdrv.cpp, Line 9859 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R DL (14), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable Linear Density: 0,293 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: RITEK... Media type ID: D01 Product revision number: 1 Number of Physical format information bytes in use in ADIP up to byte 63: 64 Media Specific [16..63]: 00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 ...RITEK...D01.@ 25 25 37 0C 00 28 64 00 - 28 64 20 1F 0C 0C 14 14 %%7..(d.(d...... 02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 ................ 4:36:15 PM #26 Text 0 File DVDR.cpp, Line 6432 Drive: HL-DT-ST DVDRRW GSA-2166D Book Type request [LG]: DVD-ROM Changing the Book Type was finished successfully, return code 0 4:36:15 PM #27 CDR -1207 File DVDR.cpp, Line 6356 Book Type automatically set to: DVD-ROM 4:36:15 PM #28 Text 0 File DVDPlusRW.cpp, Line 674 Start write address at LBA 0 DVD high compatibility mode: Yes 4:36:15 PM #29 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 74390400 4:42:46 PM #30 SPTI -1 File SCSIPassThrough.cpp, Line 179 CdRom2: SCSIStatus(x02) WinError(0) NeroError(-1) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x80 Sense Qual: 0x04 CDB Data: 0x2A 00 00 00 05 A0 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 80 04 Buffer x08af0b80: Len x10000 0x00 00 01 BA 44 00 2E 8F B5 45 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 F4 48 02 F1 2F 22 91 C5 8B 0x7D 0F E5 FB A8 3A 5A 54 50 C8 DF 2A 08 00 92 00 4:42:46 PM #31 CDR -1 File Writer.cpp, Line 303 Unspecified Recorder Error E: HL-DT-ST DVDRRW GSA-2166D 4:42:48 PM #32 Phase 127 File dlgbrnst.cpp, Line 1762 Generating DVD high compatibility borders 4:42:48 PM #33 Text 0 File DVDPlusRW.cpp, Line 934 EndDAO: Last written address 1440 4:42:48 PM #34 Phase 129 File dlgbrnst.cpp, Line 1762 Generating DVD borders completed successfully 4:42:49 PM #35 Phase 38 File dlgbrnst.cpp, Line 1762 Burn process failed at 4x (5,540 KB/s) 4:42:49 PM #36 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 4:42:56 PM #37 Text 0 File Cdrdrv.cpp, Line 11214 DriveLocker: UnLockVolume completed 4:42:56 PM #38 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Hi Bulldog6 The media you're using from what I can find is only rated to burn at 2.4x but from the log looks like it can be overburned to 4x. Take the burn speed down to 2.4x. Ritek is decent but for dual layer Verbatim would be the best. Try to burn w/ ImgBurn. Good free burning program that does a better job w/ dual layer imho. Here's a guide also - link. CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: Off Not playing into this error but turn DMA back on for this drive - link Physical memory : 510MB Free physical memory: 87MB Memory in use : 82 % Alot of memory is in use so no multitasking and close any unneeded programs. Give that a go and let us know.
OK, I adjusted the DVD drive. Then I closed all other programs. Then I tried to burn at a lower speed. However, it won't let me choose anything other than 4x. I will try again and then try imageburn. I have tried imageburn before but will try again with your guide. Thanks
OK, so it failed again with Nero and ImgBurn. With ImgBurn it said I/O Error! Scsistatius: 0x02 Interpration Check Condition CDB 2a 00 00 00 00 00 00 00 20 00 Interpretation: Write (10) - Sectors: 0-31 Sense Area: 70 00 03 00 00 00 00 0E 00 00 00 00 0C 80 00 00 00 Interpretation: Unknown (Write Error) (0x0C, 0x80) Retry or Cancel Here is the log from the last Nero attempt: Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.8.5.0 Internal Version: 7, 8, 5, 0 Recorder: <HL-DT-ST DVDRRW GSA-2166D>Version: 1.01 - HA 1 TA 2 - 7.8.5.0 Adapter driver: <USB 1.0> HA 1 Drive buffer : 2048kB Bus Type : set to ATAPI (3) -> ATAPI, detected: ? CD-ROM: <TOSHIBA DVD-ROM SD-C2612>Version: 1D21 - HA 1 TA 0 - 7.8.5.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : IC25N020ATCS05-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: On CdRomPeripheral : CS3142T AUA286U 1.0 dtscsi Port 2 ID 0 DMA: Off === CDRom-Device-Map === TOSHIBA DVD-ROM SD-C2612 D: CDRom0 HL-DT-ST DVDRRW GSA-2166D E: CDRom2 CS3142T AUA286U H: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte BUFE : 0 Physical memory : 510MB (523248kB) Free physical memory: 230MB (235752kB) Memory in use : 54 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.5.2007 UDF/ISO compilation 9:11:47 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 9:11:48 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation started 9:11:48 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation completed (no file modified) 9:11:48 PM #4 Text 0 File Isodoc.cpp, Line 6608 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 9:11:48 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762 DVD-Video files sorted 9:11:49 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 9:11:49 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 9:11:49 PM #8 Text 0 File Burncd.cpp, Line 3499 Turn on Disc-At-Once, using DVD media 9:11:50 PM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 1845535 (410:07.10, 3604MB) 9:11:50 PM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 9:11:50 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949 Recorder: HL-DT-ST DVDRRW GSA-2166D, Media type: DVD+R9 Double Layer Disc Manufacturer ID: RITEK, Media Type ID: D01, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 0 9:11:50 PM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 9:11:50 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1845536 (1845536) = #1845536/410:7.11 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1845536 blocks [E: HL-DT-ST DVDRRW GSA-2166D] -------------------------------------------------------------- 9:11:51 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: HL-DT-ST DVDRRW GSA-2166D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3779657728, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 1845536 | 0 | 0x00 1845536 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 9:11:51 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 9:11:51 PM #16 Text 0 File Burncd.cpp, Line 4278 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 9:11:51 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 9:11:51 PM #18 Text 0 File Burncd.cpp, Line 4397 Cache writing successful. 9:11:51 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 9:11:51 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 4x (5,540 KB/s) 9:11:51 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 9:11:51 PM #22 Text 0 File DVDPlusDualLayer.cpp, Line 642 L0 Data Zone Capacity set to 923008 (E1580h, 1802MB) -> OK, confirmed setting 9:11:51 PM #23 CDR -1205 File DVDPlusDualLayer.cpp, Line 669 Burning Layer 1 9:11:51 PM #24 Text 0 File DVDPlusDualLayer.cpp, Line 679 Start writing layer 1 at address 0 (0h) Recording mode: unknown Recording Mode 9:11:51 PM #25 Text 0 File Cdrdrv.cpp, Line 9859 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R DL (14), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable Linear Density: 0,293 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: RITEK... Media type ID: D01 Product revision number: 1 Number of Physical format information bytes in use in ADIP up to byte 63: 64 Media Specific [16..63]: 00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 ...RITEK...D01.@ 25 25 37 0C 00 28 64 00 - 28 64 20 1F 0C 0C 14 14 %%7..(d.(d...... 02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 ................ 9:11:51 PM #26 Text 0 File DVDR.cpp, Line 6432 Drive: HL-DT-ST DVDRRW GSA-2166D Book Type request [LG]: DVD-ROM Changing the Book Type was finished successfully, return code 0 9:11:51 PM #27 CDR -1207 File DVDR.cpp, Line 6356 Book Type automatically set to: DVD-ROM 9:11:51 PM #28 Text 0 File DVDPlusRW.cpp, Line 674 Start write address at LBA 0 DVD high compatibility mode: Yes 9:11:51 PM #29 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 74390400 9:14:28 PM #30 SPTI -1 File SCSIPassThrough.cpp, Line 179 CdRom2: SCSIStatus(x02) WinError(0) NeroError(-1) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x80 Sense Qual: 0x04 CDB Data: 0x2A 00 00 00 05 A0 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 80 04 Buffer x08900b80: Len x10000 0x00 00 01 BA 44 00 2E 8F B5 45 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 F4 48 02 F1 2F 22 91 C5 8B 0x7D 0F E5 FB A8 3A 5A 54 50 C8 DF 2A 08 00 92 00 9:14:28 PM #31 CDR -1 File Writer.cpp, Line 303 Unspecified Recorder Error E: HL-DT-ST DVDRRW GSA-2166D 9:14:29 PM #32 Phase 127 File dlgbrnst.cpp, Line 1762 Generating DVD high compatibility borders 9:14:29 PM #33 Text 0 File DVDPlusRW.cpp, Line 934 EndDAO: Last written address 1440 9:14:29 PM #34 Phase 129 File dlgbrnst.cpp, Line 1762 Generating DVD borders completed successfully 9:14:30 PM #35 Phase 38 File dlgbrnst.cpp, Line 1762 Burn process failed at 4x (5,540 KB/s) 9:14:30 PM #36 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 9:14:37 PM #37 Text 0 File Cdrdrv.cpp, Line 11214 DriveLocker: UnLockVolume completed 9:14:37 PM #38 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Just noticed this - Adapter driver: <USB 1.0> Is the drive connected by usb 2.0 or usb 1.1? If it's usb 1.1 dual layer may not be the best best for burning. Have any problems with single layer media? Try taking this video and opening it in recode to compress and burn to a single layer dvd.
Yes, the drive won't recognize the single layer Fuji DVD-R discs that I have. It's also a USB not USB 2.0. Old computer. Waiting for a little bit longer to upgrade. I don't get it. I've burned SL and DL DVD's before. But since getting back I have had no luck. Both ImgBurn and Nero just keep giving me errors.
BTW, the DVD will fit on a SL disc but Nero won't recognize my SL discs and Imgburn recognizes them but gives me the same error I spoke about above.
Any other usb port you can try it in? If you do try that one. Trying it if you can on another pc would be good too but ideally it should also be connected to a usb 1.1 port. Try lightly blowing some canned air in the drive. How about regular pc maintenance like disc cleanup, disc defrag, registry scan and virus scans. If they haven't been done recently do them. Here's a good free registry cleaner - ccleaner. Use the cleaner and issues options. It does a much better job imho than the disc cleanup utility in Windows. If you haven't cleaned out the dust inside the case in awhile I'd do that too. Another option would be to take it out of the enclosure and connect it to an ide cable - you should have a slot on the secondary one open. If you do set the jumper pin on the back of the drive to match the connection on the ide cable - like master to master. edit too add - almost forgot. If you have another usb cable try another one.
I've tried to lead a good life. I don't hurt small animals. I love my wife and kid. Aaarrgghh! Ok, so from the above you have probably figured out that none of the above solutions worked. I had several smaller peripherals plugged in using a hub. Pulled everything but my external and my burner. Switched cables with the burner and the external. Used CCleaner (which btw is a great app - my new favorite). Virus scan is run every night. Just defragged the harddrive a week ago. Cleaned the burner... and yet God continues to punish me. It's almost worth it just to go by a new computer. Anyway, here is the last log: Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.8.5.0 Internal Version: 7, 8, 5, 0 Recorder: <HL-DT-ST DVDRRW GSA-2166D>Version: 1.01 - HA 1 TA 2 - 7.8.5.0 Adapter driver: <USB 1.0> HA 1 Drive buffer : 2048kB Bus Type : set to ATAPI (3) -> ATAPI, detected: ? CD-ROM: <TOSHIBA DVD-ROM SD-C2612>Version: 1D21 - HA 1 TA 0 - 7.8.5.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : IC25N020ATCS05-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: On CdRomPeripheral : CS3142T AUA286U 1.0 dtscsi Port 2 ID 0 DMA: Off === CDRom-Device-Map === TOSHIBA DVD-ROM SD-C2612 D: CDRom0 HL-DT-ST DVDRRW GSA-2166D E: CDRom2 CS3142T AUA286U H: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte BUFE : 0 Physical memory : 510MB (523248kB) Free physical memory: 225MB (230968kB) Memory in use : 55 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 15.5.2007 UDF/ISO compilation 12:23:27 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 12:23:29 AM #2 Phase 112 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation started 12:23:43 AM #3 Phase 114 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation completed (no file modified) 12:23:43 AM #4 Text 0 File Isodoc.cpp, Line 6608 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 12:23:43 AM #5 Phase 111 File dlgbrnst.cpp, Line 1762 DVD-Video files sorted 12:23:44 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 12:23:44 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 12:23:44 AM #8 Text 0 File Burncd.cpp, Line 3499 Turn on Disc-At-Once, using DVD media 12:23:46 AM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 1845535 (410:07.10, 3604MB) 12:23:46 AM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 12:23:46 AM #11 Text 0 File DlgWaitCD.cpp, Line 2949 Recorder: HL-DT-ST DVDRRW GSA-2166D, Media type: DVD+R9 Double Layer Disc Manufacturer ID: RITEK, Media Type ID: D01, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 0 12:23:46 AM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 12:23:46 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1845536 (1845536) = #1845536/410:7.11 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1845536 blocks [E: HL-DT-ST DVDRRW GSA-2166D] -------------------------------------------------------------- 12:23:46 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: HL-DT-ST DVDRRW GSA-2166D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3779657728, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 1845536 | 0 | 0x00 1845536 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 12:23:46 AM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 12:23:46 AM #16 Text 0 File Burncd.cpp, Line 4278 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 12:23:46 AM #17 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 12:23:46 AM #18 Text 0 File Burncd.cpp, Line 4397 Cache writing successful. 12:23:46 AM #19 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 12:23:46 AM #20 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 4x (5,540 KB/s) 12:23:46 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 12:23:47 AM #22 Text 0 File DVDPlusDualLayer.cpp, Line 642 L0 Data Zone Capacity set to 923008 (E1580h, 1802MB) -> OK, confirmed setting 12:23:47 AM #23 CDR -1205 File DVDPlusDualLayer.cpp, Line 669 Burning Layer 1 12:23:47 AM #24 Text 0 File DVDPlusDualLayer.cpp, Line 679 Start writing layer 1 at address 0 (0h) Recording mode: unknown Recording Mode 12:23:47 AM #25 Text 0 File Cdrdrv.cpp, Line 9859 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R DL (14), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable Linear Density: 0,293 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: RITEK... Media type ID: D01 Product revision number: 1 Number of Physical format information bytes in use in ADIP up to byte 63: 64 Media Specific [16..63]: 00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 ...RITEK...D01.@ 25 25 37 0C 00 28 64 00 - 28 64 20 1F 0C 0C 14 14 %%7..(d.(d...... 02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 ................ 12:23:47 AM #26 Text 0 File DVDR.cpp, Line 6432 Drive: HL-DT-ST DVDRRW GSA-2166D Book Type request [LG]: DVD-ROM Changing the Book Type was finished successfully, return code 0 12:23:47 AM #27 CDR -1207 File DVDR.cpp, Line 6356 Book Type automatically set to: DVD-ROM 12:23:47 AM #28 Text 0 File DVDPlusRW.cpp, Line 674 Start write address at LBA 0 DVD high compatibility mode: Yes 12:23:47 AM #29 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 74390400 12:26:23 AM #30 SPTI -1 File SCSIPassThrough.cpp, Line 179 CdRom2: SCSIStatus(x02) WinError(0) NeroError(-1) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x80 Sense Qual: 0x04 CDB Data: 0x2A 00 00 00 05 A0 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 80 04 Buffer x089e0b80: Len x10000 0x00 00 01 BA 44 00 2E 8F B5 45 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 F4 48 02 F1 2F 22 91 C5 8B 0x7D 0F E5 FB A8 3A 5A 54 50 C8 DF 2A 08 00 92 00 12:26:23 AM #31 CDR -1 File Writer.cpp, Line 303 Unspecified Recorder Error E: HL-DT-ST DVDRRW GSA-2166D 12:26:24 AM #32 Phase 127 File dlgbrnst.cpp, Line 1762 Generating DVD high compatibility borders 12:26:24 AM #33 Text 0 File DVDPlusRW.cpp, Line 934 EndDAO: Last written address 1440 12:26:24 AM #34 Phase 129 File dlgbrnst.cpp, Line 1762 Generating DVD borders completed successfully 12:26:25 AM #35 Phase 38 File dlgbrnst.cpp, Line 1762 Burn process failed at 4x (5,540 KB/s) 12:26:25 AM #36 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 12:26:32 AM #37 Text 0 File Cdrdrv.cpp, Line 11214 DriveLocker: UnLockVolume completed 12:26:33 AM #38 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
OK, so I may be narrowing down the problem. I moved the files from my external to the laptop hardrive and it got much further in the burn process about 30% of the way through. Here is the burn log. Again thanks in advance. Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.8.5.0 Internal Version: 7, 8, 5, 0 Recorder: <HL-DT-ST DVDRRW GSA-2166D>Version: 1.01 - HA 1 TA 2 - 7.8.5.0 Adapter driver: <USB 1.0> HA 1 Drive buffer : 2048kB Bus Type : set to ATAPI (3) -> ATAPI, detected: ? CD-ROM: <TOSHIBA DVD-ROM SD-C2612>Version: 1D21 - HA 1 TA 0 - 7.8.5.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : IC25N020ATCS05-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: On CdRomPeripheral : CS3142T AUA286U 1.0 dtscsi Port 2 ID 0 DMA: Off === CDRom-Device-Map === TOSHIBA DVD-ROM SD-C2612 D: CDRom0 HL-DT-ST DVDRRW GSA-2166D E: CDRom2 CS3142T AUA286U H: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte BUFE : 0 Physical memory : 510MB (523248kB) Free physical memory: 189MB (194084kB) Memory in use : 62 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 15.5.2007 UDF/ISO compilation 7:46:34 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 7:46:37 AM #2 Phase 112 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation started 7:46:37 AM #3 Phase 114 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation completed (no file modified) 7:46:37 AM #4 Text 0 File Isodoc.cpp, Line 6608 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 7:46:38 AM #5 Phase 111 File dlgbrnst.cpp, Line 1762 DVD-Video files sorted 7:46:38 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 7:46:39 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 7:46:39 AM #8 Text 0 File Burncd.cpp, Line 3499 Turn on Disc-At-Once, using DVD media 7:46:41 AM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 1845535 (410:07.10, 3604MB) 7:46:41 AM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 7:46:41 AM #11 Text 0 File DlgWaitCD.cpp, Line 2949 Recorder: HL-DT-ST DVDRRW GSA-2166D, Media type: DVD+R9 Double Layer Disc Manufacturer ID: RITEK, Media Type ID: D01, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 0 7:46:41 AM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 7:46:41 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1845536 (1845536) = #1845536/410:7.11 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1845536 blocks [E: HL-DT-ST DVDRRW GSA-2166D] -------------------------------------------------------------- 7:46:41 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: HL-DT-ST DVDRRW GSA-2166D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3779657728, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 1845536 | 0 | 0x00 1845536 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 7:46:41 AM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 7:46:41 AM #16 Text 0 File Burncd.cpp, Line 4278 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 7:46:41 AM #17 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 7:46:43 AM #18 Text 0 File Burncd.cpp, Line 4397 Cache writing successful. 7:46:43 AM #19 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 7:46:43 AM #20 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 4x (5,540 KB/s) 7:46:43 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 7:46:43 AM #22 Text 0 File DVDPlusDualLayer.cpp, Line 642 L0 Data Zone Capacity set to 923008 (E1580h, 1802MB) -> OK, confirmed setting 7:46:43 AM #23 CDR -1205 File DVDPlusDualLayer.cpp, Line 669 Burning Layer 1 7:46:43 AM #24 Text 0 File DVDPlusDualLayer.cpp, Line 679 Start writing layer 1 at address 0 (0h) Recording mode: unknown Recording Mode 7:46:43 AM #25 Text 0 File Cdrdrv.cpp, Line 9859 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R DL (14), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable Linear Density: 0,293 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: RITEK... Media type ID: D01 Product revision number: 1 Number of Physical format information bytes in use in ADIP up to byte 63: 64 Media Specific [16..63]: 00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 ...RITEK...D01.@ 25 25 37 0C 00 28 64 00 - 28 64 20 1F 0C 0C 14 14 %%7..(d.(d...... 02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 ................ 7:46:43 AM #26 Text 0 File DVDR.cpp, Line 6432 Drive: HL-DT-ST DVDRRW GSA-2166D Book Type request [LG]: DVD-ROM Changing the Book Type was finished successfully, return code 0 7:46:43 AM #27 CDR -1207 File DVDR.cpp, Line 6356 Book Type automatically set to: DVD-ROM 7:46:43 AM #28 Text 0 File DVDPlusRW.cpp, Line 674 Start write address at LBA 0 DVD high compatibility mode: Yes 7:46:43 AM #29 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 74390400 8:44:19 AM #30 SPTI -1093 File SCSIPassThrough.cpp, Line 179 CdRom2: SCSIStatus(x02) WinError(0) NeroError(-1093) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x02 Sense Qual: 0x00 CDB Data: 0x2A 00 00 06 A0 E0 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 02 Buffer x0ce71380: Len x10000 0x00 00 01 BA 44 5D AC B5 B5 09 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 9C 02 25 C0 50 A0 14 86 6E 0xCD BA 11 C2 CC 8B 0D 41 4D 9F B9 2F 66 60 24 93 8:44:19 AM #31 CDR -1093 File Writer.cpp, Line 303 No seek complete E: HL-DT-ST DVDRRW GSA-2166D 8:44:20 AM #32 Phase 127 File dlgbrnst.cpp, Line 1762 Generating DVD high compatibility borders 8:44:20 AM #33 Text 0 File DVDPlusRW.cpp, Line 934 EndDAO: Last written address 434400 8:44:20 AM #34 Phase 129 File dlgbrnst.cpp, Line 1762 Generating DVD borders completed successfully 8:44:21 AM #35 Phase 38 File dlgbrnst.cpp, Line 1762 Burn process failed at 4x (5,540 KB/s) 8:44:21 AM #36 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 8:44:28 AM #37 Text 0 File Cdrdrv.cpp, Line 11214 DriveLocker: UnLockVolume completed 8:44:28 AM #38 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Well in the last log the burned last for almost an hour before it bombed and gave you the no seek complete error which could be a communication error. The usb port speed may be playing into that. I couldn't find anything on this drive saying it supports both 1.1 and 2.0 usb. Check the minimum pc requirements too on this drive. It may be on a cd or manual that came with the drive. Most external 16x burners usually have a minimum requirement of 1.2 ghz cpu & 256 mb ram or higher. You have the ram so check the cpu speed. You can try ImgBurn again with a single layer and see if that makes a diff. Next try some different media like Verbatim or made in japan Sony - go for the single layer. But check on the minimum requirements for the drive - if you're barely meeting them or below even new media would be hit or miss. Doesn't look like you can connect this drive internally being a laptop might be a little hard (should have checked this 1st)
The laptop is a 1.6 GHz Celeron so that isn't it. I have had the computer for 4 or 5 years now and it it probably time to upgrade. BTW, ImgBurn with SL media still isn't helping. I think I am just going to pack the burner up. Heading back to Iraq in a couple of days so when I get back I will just upgrade computers and either get one with a burner and sell the LG or keep it. Either way I just wanted to thank you for the help. Talk to you in 6 or 7 months.
You're welcome - I wish we could have solved this before you ship off again It may just be the pc. Take care over there and god bless. Talk to ya when you get back!