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need help please

Discussion in 'Windows - Virus and spyware problems' started by mymaxxy, Sep 23, 2006.

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  1. mymaxxy

    mymaxxy Member

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    Real-time Scan
    Trend Micro PC-cillin Internet Security has detected a virus, spyware application, or other Internet threat, and performed the action specified.

    Infected file: C:\!KILLBOX\HBINSTIE.DLL
    Virus name: ADW_HOTBAR.Q
    User name: Kylie H
    Scan action result: Denied Access.
     
    mymaxxy, Sep 24, 2006
    #21
  2. mymaxxy

    mymaxxy Member

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    Real-time Scan
    Trend Micro PC-cillin Internet Security has detected a virus, spyware application, or other Internet threat, and performed the action specified.

    Infected file: C:\RECYCLED\DC2.DLL
    Virus name: ADW_HOTBAR.Q
    User name: Kylie H
    Scan action result: Denied Access.
     
    mymaxxy, Sep 24, 2006
    #22
  3. Niobis

    Niobis Active member

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    If you followed my last's post directions you are clean now.

    Empty the recycle bin and restart. Any more problems you have let me know.
     
    Niobis, Sep 24, 2006
    #23
  4. mymaxxy

    mymaxxy Member

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    c:\windows\downloaded program files\f3initialsetup1.0.0.15.inf was deleted in killbox

    unable to find this one


    Expand HKEY_CLASSES_ROOT. Find CLSID and expand it. Find {9AFB8248-617F-460d-9366-D71CDEDA3179} and delte it.
     
    mymaxxy, Sep 24, 2006
    #24
  5. mymaxxy

    mymaxxy Member

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    Logfile of HijackThis v1.99.1
    Scan saved at 8:17:25 PM, on 9/24/06
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCGUIDE.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\SONY CORPORATION\PICTURE PACKAGE\PICTURE PACKAGE MENU\SONYTRAY.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCTLCOM.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCIOMON.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\TMPROXY.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\AD-AWARE.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS_V1.99.1.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.westnet.com.au/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.westnet.com.au
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer - Westnet Internet Services
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
    O4 - HKCU\..\Run: [ccleaner] "C:\PROGRAM FILES\CCLEANER\CCLEANER.exe" /AUTO
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - HKCU\..\RunServices: [ccleaner] "C:\PROGRAM FILES\CCLEANER\CCLEANER.exe" /AUTO
    O4 - HKCU\..\RunServices: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    O4 - Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.westnet.com.au
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader/imloader.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://ak.imgag.com/imgag/cp/install/Crusher.cab
    O16 - DPF: {4029B52D-5935-46B6-94F2-AB702CBE6646} (CAddressBook Object) - http://www.fillmycloset.co.uk/FAddressBook.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

     
    mymaxxy, Sep 24, 2006
    #25
  6. Niobis

    Niobis Active member

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    Spybot delete alot of the MyWebSearch infections, but I didn't want you to run it again just for one entry. Run Spybot again, it will delete it.

    Did you find a Trymedia folder or anything related to trymedia?
     
    Niobis, Sep 24, 2006
    #26
  7. mymaxxy

    mymaxxy Member

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    deleted trymedia folder
     
    mymaxxy, Sep 24, 2006
    #27
  8. mymaxxy

    mymaxxy Member

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    apologise this taken so much time to fix.

    thankyou so much for help though.


    1 more question if you are able to help.
    How do i go about defrag.i went to defrag asked to work had going for nearly 2 days didnt do thing.how long usually take?
     
    mymaxxy, Sep 24, 2006
    #28
  9. Niobis

    Niobis Active member

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    Your welcome! :)

    Time to defragment is depending on the size of your hardrive. Mine(40 GB, with 14 GB free) takes usually about 4-5 hours. Defragment in safe mode, you will get a better defrag.

    Safe and clean surfing! :)
     
    Niobis, Sep 24, 2006
    #29
  10. mymaxxy

    mymaxxy Member

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    ok

    just had look says

    224.0 mb ram

    55% free

    disk compression not installed.
     
    mymaxxy, Sep 24, 2006
    #30
  11. Niobis

    Niobis Active member

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    That's not your HD size, that's RAM. Right click C:\ and click properties. Under General tab is the size, used and free space. While there, you should enable compression of files. Check "Compress drive to save disk space". It will compress the files automatically and will compress files when they are added.
     
    Niobis, Sep 24, 2006
    #31
  12. mymaxxy

    mymaxxy Member

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    I DEFRAG my computer yesterday.
    My computer running lot faster now.

    But saddly still have problem.Still get page cannot be displayed and pages dont load propely they have red x on them.
     
    mymaxxy, Sep 25, 2006
    #32
  13. mymaxxy

    mymaxxy Member

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    realised after posted that was Ram lol

    checked says

    37.2gb 28.6gb free



    While there, you should enable compression of files. Check "Compress drive to save disk space". It will compress the files automatically and will compress files when they are added.

    no where there to do this?
     
    mymaxxy, Sep 25, 2006
    #33
  14. mymaxxy

    mymaxxy Member

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    also what does File System FAT 32 mean?
     
    mymaxxy, Sep 25, 2006
    #34
  15. mymaxxy

    mymaxxy Member

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    Logfile of HijackThis v1.99.1
    Scan saved at 7:22:49 AM, on 9/26/06
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCGUIDE.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\SONY CORPORATION\PICTURE PACKAGE\PICTURE PACKAGE APPLICATIONS\RESIDENCE.EXE
    C:\PROGRAM FILES\SONY CORPORATION\PICTURE PACKAGE\PICTURE PACKAGE MENU\SONYTRAY.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCTLCOM.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCIOMON.EXE
    C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\TMPROXY.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS_V1.99.1.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.westnet.com.au/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.westnet.com.au
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer - Westnet Internet Services
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
    O4 - HKCU\..\Run: [ccleaner] "C:\PROGRAM FILES\CCLEANER\CCLEANER.exe" /AUTO
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    O4 - Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.westnet.com.au
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader/imloader.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://ak.imgag.com/imgag/cp/install/Crusher.cab
    O16 - DPF: {4029B52D-5935-46B6-94F2-AB702CBE6646} (CAddressBook Object) - http://www.fillmycloset.co.uk/FAddressBook.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

     
    mymaxxy, Sep 25, 2006
    #35
  16. Niobis

    Niobis Active member

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    How are you accessing this site? Does it only happen on certain sites?

    It may not be malware related, but let's run another online scan. Go here and run Kaspersky Online Scanner. When it finishes, save the log and post it.

    http://en.wikipedia.org/wiki/FAT_file_system
     
    Niobis, Sep 25, 2006
    #36
  17. mymaxxy

    mymaxxy Member

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    How are you accessing this site? Does it only happen on certain sites?

    Happens on all sites.it i ok if 1st log into site and stay dont try change another.
     
    mymaxxy, Sep 25, 2006
    #37
  18. Niobis

    Niobis Active member

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    I don't think this is malware related. To tell you the truth, I really do no know what the problem could be, but I'd like you to try something so we can rule out malware.

    Restart your computer and press F8 as if you were going to safe mode. Choose "Safe Mode with Networking". If you can acces a site go to the link I gave for the Kaspersky Online Scanner and run it.

    Let me know if you can do that and please tell me how you are accessing this site. I didn't quite understand that last post.
     
    Niobis, Sep 25, 2006
    #38
  19. mymaxxy

    mymaxxy Member

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    sorry about that.

    what mean is when 1st turn my computer on and log into internet i can access any site.But if i go to change sites to another it wont let me or if does most page is red x.

    Only way go into another site is to restart computer.
     
    mymaxxy, Sep 25, 2006
    #39
  20. Niobis

    Niobis Active member

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    Ok, that's good and bad. :)

    Good being that you can scan with Kaspersky. Bad being it does resemble malware activity. Write this site down or save it to Notepad so you do not have to acces this site.

    http://www.kaspersky.com/virusscanner

    Restart if needed and go there and run the scan. Post the results.
     
    Niobis, Sep 25, 2006
    #40
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