It has Verizon software on it. And I know its locked because I can't make any calls. If I press *#06# or whatever to get the IMEI number it will think I'm making a call and I get a "please hold for a verizon operator" message. I tried looking for the IMEI near the battery and I cant tell which number is the IMEI. I dont think this phone came with a sim card. Can Verizon phone be unlocked?