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Need some help with a Clone Seller and Paypal claim

Discussion in 'Digital TV - UK & Europe' started by flogiton, Jul 16, 2007.

  1. flogiton

    flogiton Member

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    Hi guys, I'm trying to get my money back from a Clone seller but paypal wants me to prove it's a clone box. here's there email:

    ***************************************

    In order to continue with the investigation of your complaint, we must request documentation to support your claim that the item is not authentic.
    Please obtain a document from an unbiased, third-party, such as a dealer, appraiser, or another individual or organization that is qualified in the area of the item in question (other than yourself), which clearly identifies the item as not authentic. If possible, the document should include a serial number and description of the item, and must be on letterhead that includes the name, address, and phone number of the individual, business, or organization so that PayPal may contact them if necessary.

    The documents should be faxed to PayPal at 08707 303 196. Please include a cover sheet with your fax that includes the email address registered on your PayPal account and the ID number of your claim PP-296-368-372, so we may attach the documents to your claim as quickly as possible.

    We must receive your fax within 10 days from the date of this message in order to proceed with the investigation of your claim. If we do not receive your fax within 10 days, your claim will be cancelled. We are unable to grant extensions to this time period. Please note that PayPal is unable to reimburse you for any costs or fees that may be incurred in obtaining the requested documents. Any documents you provide may also be supplied to the seller in your dispute if necessary.

    ****************************************

    Can anyone help?
     
  2. wlash

    wlash Guest

    dont think im qualified to help but just out of interest who did you get then clone box from?
     
  3. flogiton

    flogiton Member

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    hi, he trades as SKYBOSS now...
     
  4. bill038

    bill038 Guest

    What kind of clone is it? Viewsat will give you the real deal if you send them the clone and tell them the name of the dealer that sole it to you.
     

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