After spending a couple bucks on Nero's worthless help desk line (it has been 2 weeks and no response to several attempts) I figured someone might have an idea what is going on here. All I want to do it take an MP4 I originally encoded using Recode, Standard template for AVC. I just want to bump down the resolution a bit, to make the file smaller. Whenever I try to open the MP4 file in ANY of the Nero 7 apps, the app says it can't open it. Here's part of the log: [13:04:25] NeroVision Log created (Date: 10/31/2007) [13:04:26] NeroVision Processors: 2 (Intel) [13:04:26] NeroVision OS: Windows Vista Home Premium Edition [13:04:26] GCCore Detected DirectX Version 9 or higher [13:04:28] ExpressUI Running Nero Vision Version: 4.9.7.2 [13:04:28] GCCore Detected DirectX Version: 10.0 [13:04:31] AMCDocBase Nero3D interface version is 300 [13:05:53] MMTools SourceBuilder: building c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 audio/0 [13:06:11] MMTools SourceBuilder: failed to build c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 audio: 0x80004005 - Unspecified error [13:06:11] MMTools SourceBuilder: building c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 video/0 [13:06:36] MMTools SourceBuilder: failed to build c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 video: 0x80004005 - Unspecified error Please, if you have an idea, I would appreciate it.
That is the full NeroVisionlog.txt, under the C:\Users\dcraig\AppData\Roaming\Ahead\NeroVision directory. I did build the NeroCab file, is there anything in that that would help you?
