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Nero burn error = total confusion

Discussion in 'Nero discussion' started by answearch, Mar 29, 2011.

  1. answearch

    answearch Member

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    I've had many successful burns in the past so I wouldn't say I'm a total newbie, but I'd dare say I'm completely out of ideas because I've pretty much tried everything I can think of so far. For almost 2 weeks I've been trying to burn avi files to a DVD (wasting MANY disks) with Nero 7 and the burn process always failed. I'm on windows XP and have 2 DVD drives: on board 16x DVDRW, an external (plug & play) Sony DRU500A, have been using 16x maxell DVDs and using a reasonable burn speed of 4x. I've resorted to downloading converters (thinking it was the avi) and have tried Nero: BurningROM, Vision, Recode, Express..etc. Finally, I converted the avi files to mpeg (NTSC)and tried Nero again, then DVD Flick. Finally thinking I was out of the woods, with both processes I received the error message: "Session Fixation Error=> Could Not Perform Disk-at-once=> Burn Process Failed. I've contacted Nero tech support, I've troubleshot it, searched every forum high and low, tried decoding the confusing burn logs..etc., all with NO LUCK so far.

    This is my plea for help, from someone who can explain (in easy to understand terms) what it is I'm missing. If needed, I have the nero burn logs. But seriously, I would be ever so gracious for a solution to this depressing/seemingly hopeless problem. ***And as a note, not to offend anyone, but PLEASE don't chime in with (shot in the dark) responses like: "its the disk brand, its the chord, its the burn speed, you need to defrag your computer"..it makes it 3,000 times harder for me (and many others) to find practical solutions. Thank you very much for your time (and useful answers). I'm hopeful that this can be resolved for myself, and the thousands of others wandering around in the dark.
     
    Last edited: Mar 29, 2011
  2. attar

    attar Senior member

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    Post one of the failed logs from Nero.
     
  3. answearch

    answearch Member

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    heres one of the failed logs: **Thanks you for asking..any info would be great**


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.2
    Internal Version: 7, 0, 1, 2
    (Nero Express)
    Recorder: <SONY DVD RW DRU-500A> Version: 2.0c - HA 1 TA 4 - 7.0.1.2
    Adapter driver: <USB> HA 1
    Drive buffer : 8192kB
    Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
    CD-ROM: <SONY DVD RW DRU-500A >Version: 2.0c - HA 1 TA 4 - 7.0.1.2
    Adapter driver: <USB> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : MAXTOR 6L040L2 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD1800JB-00DUA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : DVDRW IDE 16X atapi Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    SONY DVD RW DRU-500A G: CDRom4
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1047564kB)
    Free physical memory: 360MB (368888kB)
    Memory in use : 64 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.3.2011
    UDF/ISO compilation
    12:05:45 AM #1 Phase 112 File dlgbrnst.cpp, Line 1725
    DVD-Video files reallocation started

    12:05:46 AM #2 Phase 114 File dlgbrnst.cpp, Line 1725
    DVD-Video files reallocation completed (no file modified)

    12:05:46 AM #3 Text 0 File Isodoc.cpp, Line 6411
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    12:05:46 AM #4 Phase 111 File dlgbrnst.cpp, Line 1725
    DVD-Video files sorted

    12:05:46 AM #5 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 81920KB of Memory

    12:05:46 AM #6 Text 0 File Reader.cpp, Line 124
    Reader running

    12:05:46 AM #7 Text 0 File Writer.cpp, Line 113
    Writer G: SONY DVD RW DRU-500A running

    12:05:46 AM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    12:05:46 AM #9 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    12:05:46 AM #10 Text 0 File Burncd.cpp, Line 3302
    Turn on Disc-At-Once, using DVD media

    12:05:46 AM #11 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2274255 (505:23.30, 4441MB)

    12:05:46 AM #12 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    12:05:46 AM #13 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: SONY DVD RW DRU-500A, Media type: DVD-R
    Disc Manufacturer: Prodis - cF02
    Disc Application Code: 64, Disc Physical Code: 193

    12:05:46 AM #14 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:05:46 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2274256 (2274256) = #2274256/505:23.31
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2274256 blocks [G: SONY DVD RW DRU-500A]
    --------------------------------------------------------------

    12:05:47 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [G: SONY DVD RW DRU-500A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4657676288, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2274256 | lead-out | 1 | 0x41 | 0x00

    12:05:47 AM #17 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    12:05:47 AM #18 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    12:05:47 AM #19 Text 0 File Burncd.cpp, Line 4132
    Cache writing successful.

    12:05:47 AM #20 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    12:05:47 AM #21 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 4x (5,540 KB/s)

    12:05:47 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    12:05:47 AM #23 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode for Multisession

    12:05:47 AM #24 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Power-Burn -> ON

    12:05:47 AM #25 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: No

    12:05:47 AM #26 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:06:53 AM #27 SPTI -1106 File SCSIPassThrough.cpp, Line 323
    G: CdRom4: SCSIStatus(x02) WinError(0) NeroError(-1106)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    CDB Data: 0x2A 00 00 00 08 C0 00 00 20 00 00 00
    Sense Area: 0xF1 00 03 FF FD 00 00 12 00 00 00 00 73 03
    Buffer x0a900000: Len x10000
    0x00 00 01 BA 44 00 4D 36 DD 01 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    12:06:53 AM #28 CDR -1106 File Writer.cpp, Line 302
    Power calibration error
    G: SONY DVD RW DRU-500A

    12:06:53 AM #29 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    12:06:53 AM #30 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    12:06:53 AM #31 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was 2239

    12:06:53 AM #32 Phase 133 File dlgbrnst.cpp, Line 1725
    Writing short lead-out

    12:06:53 AM #33 SPTI -1176 File SCSIPassThrough.cpp, Line 323
    G: CdRom4: SCSIStatus(x02) WinError(0) NeroError(-1176)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x72
    Sense Qual: 0x04
    CDB Data: 0x5B 01 02 00 00 03 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 72 04 00 C9 00 02

    12:06:53 AM #34 CDR -1176 File WriterStatus.cpp, Line 167
    Session fixation error
    G: SONY DVD RW DRU-500A

    12:06:53 AM #35 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    12:06:53 AM #36 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=7.0.1.28, size=24576 bytes, created 3/22/2004 12:58:10 PM
    File 'Drivers\usb8023.sys': Ver=5.1.2600.5512 (xpsp.080413-0852), size=12800 bytes, created 4/13/2008 1:56:49 PM (Adapter driver for rec)
    File 'Drivers\usb8023x.sys': Ver=5.1.2600.5512 (xpsp.080413-0852), size=12800 bytes, created 4/13/2008 1:56:49 PM (Adapter driver for rec)
    File 'Drivers\usbaudio.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=60032 bytes, created 4/13/2008 1:45:12 PM (Adapter driver for rec)
    File 'Drivers\usbcamd.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=25600 bytes, created 4/13/2008 1:45:40 PM (Adapter driver for rec)
    File 'Drivers\usbcamd2.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=25728 bytes, created 4/13/2008 1:45:41 PM (Adapter driver for rec)
    File 'Drivers\usbccgp.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=32128 bytes, created 4/13/2008 1:45:39 PM (Adapter driver for rec)
    File 'Drivers\usbd.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=4736 bytes, created 8/18/2001 7:00:00 AM (Adapter driver for rec)
    File 'Drivers\usbehci.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=30208 bytes, created 4/13/2008 1:45:35 PM (Adapter driver for rec)
    File 'Drivers\usbhub.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=59520 bytes, created 4/13/2008 1:45:37 PM (Adapter driver for rec)
    File 'Drivers\usbintel.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=15872 bytes, created 4/13/2008 1:45:43 PM (Adapter driver for rec)
    File 'Drivers\usbohci.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=17152 bytes, created 4/13/2008 1:45:35 PM (Adapter driver for rec)
    File 'Drivers\usbport.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=143872 bytes, created 4/13/2008 1:45:36 PM (Adapter driver for rec)
    File 'Drivers\usbprint.sys': Ver=5.1.2600.5512 (xpsp.080413-0852), size=25856 bytes, created 4/13/2008 1:47:37 PM (Adapter driver for rec)
    File 'Drivers\usbscan.sys': Ver=5.1.2600.5512 (xpsp.080413-0852), size=15104 bytes, created 4/13/2008 1:45:34 PM (Adapter driver for rec)
    File 'Drivers\usbstor.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=26368 bytes, created 4/13/2008 1:45:38 PM (Adapter driver for rec)
    File 'Drivers\usbuhci.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=20608 bytes, created 4/13/2008 1:45:35 PM (Adapter driver for rec)
    File 'Drivers\usbvideo.sys': Ver=5.1.2600.5512 (xpsp.080413-2108), size=121984 bytes, created 4/13/2008 1:46:20 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Mar 30, 2011
  4. attar

    attar Senior member

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    If that is your internal IDE burner, see if you can turn DMA on.
    http://forums.afterdawn.com/thread_view.cfm/260038

    The USB drive is having a problem with the disks, inasmuch as it can't set the correct power to burn them:
    Either use switch to Verbatim DataLife disks or check the link for newer firmware.

    http://www.firmwarehq.com/Sony/DRU-500A/files.html

    Your Nero serial number is displayed at the top of the log - you can edit it out.

    when you used DVD Flick, did you use ImgBurn (included) to burn the disk?
    If so you may want to post that log at the ImgBurn Forum.
    http://forum.imgburn.com/index.php?s=616e10b2262cb92da971170fe9128244&showforum=6
     
  5. answearch

    answearch Member

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    I'm open to the option of trying to turn DMA on..according to the guide link you sent, you're supposed to uninstall the drivers for both the primary and secondary channels and then restart where windows is supposed to automatically reinstall them. I checked both and the "secondary channel" seems to have DMA off. The guide says it can cause system damage..What are the risks involved here? I only ask because my computer's a bit old and I don't want to do anything to risk losing it or the valuable contents on it. Is the danger to the dvd drive or my hardrive? Just checking, because I am only trying to fix a small problem..not create more for myself. I'm just trying to be safe not sorry. I can live without a burner but I cant without a computer. Has anyone in the same situation done this before and had successful results?
     
  6. attar

    attar Senior member

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    The guide is referring to the downloadable VBS script.

    I would simply highlight/right-click on the Secondary and 'uninstall' then reboot.
    The drivers will reinstall automatically.
    Recheck to verify that DMA is on.

    I've never run into a problem doing this.
     
  7. scorpNZ

    scorpNZ Active member

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    attar is correct there should be no issue uninstalling the drivers windows will install them on reboot however if you worried just use drivermax it will collect all your installed drivers & back them up,the utility is free
     
  8. answearch

    answearch Member

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    Just a precautionary measure..Both primary and secondary channels say DMA is ON. However, the secondary channel, under current transfer mode, says "Not Applicable"..what does this mean? Is it really necessary to uninstall the driver if PIO isn't mentioned anywhere?
     

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