OK followed everything but these werent there: "Upperfilters" "Lowerfilters" I'll try the other program- i use DVD Shrink so NERO flows right with it
Is the dvd-rw sata conection or ide? can you see the drive now in my computer? If not have you got your chipset drivers installed for the motherboard...
Download and install ImgBurn. Open the program. Copy and paste the log. Edit: Well I have to go to work. The reason I have asked for this log is that I'm hoping you do not see this: E 17:28:30 Reason: The maximum number of secrets that may be stored in a single system has been exceeded. W 17:28:30 Errors were encountered when trying to access a drive. W 17:28:30 This drive will not be visible in the program. W 17:28:30 No devices detected! If you see this in your log, you have a virus.
@goodjam It's a VIRUS. I didn't mention that prior to me concluding that a virus was the culprit. I uninstalled NERO 8 completely and then reinstalled it and the results were the same. NERO could not see my DVD burners (INTERNAL and EXTERNAL). MALWARE virus typically corrupts your registry and will effect your start up programs, for me NERO 8 is one of my start up programs. I contacted NERO and they would not give me a definite answer as to what they believed the problem was without my computers registry info. I declined that offer and resolved the issue myself using anti-virus software. Have you run a system scan. WEBROOT initially found like 5 viral intrusions, WINDOWS LIVE ONE CARE found 9. What anti-virus software are you using. Note: CloneDVD had no trouble at the time I had trouble with NERO but CLONEDVD does not do the same job as Recode 3 which allows me to see and disable more un-needed PSA's and WARNING info found on DVD's. SHRINK and RIPIT4ME on my system also had trouble...as these applications could no longer reference NERO or see my DVD drives to complete back ups to DVD VTS file or DVD media disc. All fixed once I completed a system sweep with WINDOWS LIVE ONE CARE. Hey try installing SPYBOT S&D (FREEWARE)this could do the trick too if your system will allow it to run.
You can also try: CureIt http://www.freedrweb.com/cureit/ RootRepeal http://rootrepeal.googlepages.com/ gmer http://www.gmer.net/ Then run mbam http://www.malwarebytes.org/mbam.php