The INCD thing isn't going to be in control panel. It's a part of Nero. You have to uninstall Nero but you have to COMPLETELY uninstall it using Nero's clean tool, and then reinstall but this time choose to not install INCD ,when you are given teh choice during the installation process. Here's the link. http://ww2.nero.com/nero6/en/Clean_Tools.html
Thank you - that site is not working for me - the unavailable white screen comes up instead but I did uninstall. It will only be successful or complete if I use this site for cleanup?
@sumuba - - can't find any info on what the latest firmware version is for this drive, it's a very new model, so there may be now NEW firmware out for it, but i've yet to confirm what the CURRENT firmware revision is.. - that question mark is ok as it looks like the burner is external - wow, 256MB is not good, i recommend 512MB as a sufficient amount. Either way you've got virtually nothing left. With only 256MB to start with you'll have to try real hard to free up more of that memory by closing down as much as you can prior to all dvd work/burning - just checking, were you intending to burn multisession discs ? - hmmm, that is a little odd - did you only select a tiny amount of data for this burn ? - a-ha - the burner's firmware is either out of date, or the firmware's up to date and the media you're using is too new for the firmware to know what to do with (or both!). when the firmware's able to properly recognise media you'd get a 3line paragraph similar to this example - hmmmm...not sure about that..
Thank you for all the help. I will look again after work. It is only a 16 minute clip - but it should be 1000k I believe.
cool, that equates to 1MB ps from my last reply i said "there may be now NEW firmware out for it" that should read "there may be no NEW firmware out for it"
Thank you - I have not had a chance to do anything about it yet today. I just saved another video clip more conventionally and I will try burning it. If that works then maybe it will help all of you that have been helping me to be able to narrow down my problem more. I am not much help since I don't even understand half of what you talk about. But I sure do appreciate the ideas and help.
I tried another video clip - that I right clicked on the site for accessing the clip and used "save target as" and saved it on my desktop. But that clip does not play either - it shows as "empty' when I use the "display" key on the remote for my dvd player. Here is the history if it is any help - Thank you Oh I have to retry "incd" removal. Last night the site was not available. WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/27/2004 1:35:32 AM Nero Version: 6.6.0.14 Internal Version: 6, 6, 0, 14d (Nero Express) Recorder: <SONY DVD RW DRU-810A> Version: 2.0b - HA 4 TA 0 - 6.6.0.14 Adapter driver: <> HA 4 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <LITE-ON COMBO SOHC-4832K>Version: OTK2 - HA 3 TA 0 - 6.6.0.14 Adapter driver: <atapi> HA 3 === Scsi-Device-Map === DiskPeripheral : WDC WD800BB-00JHC0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : LITE-ON COMBO SOHC-4832K atapi Port 3 ID 0 DMA: On === CDRom-Device-Map === LITE-ON COMBO SOHC-4832K E: CDRom0 SONY DVD RW DRU-810A G: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 38797312 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 238MB (244464kB) Free physical memory: 16MB (16936kB) Memory in use : 93 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 3.11.2005 ISO compilation 3:10:10 PM #1 Text 0 File Isodoc.cpp, Line 6314 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 3:10:10 PM #2 Text 0 File Reader.cpp, Line 127 Reader running 3:10:10 PM #3 Text 0 File Writer.cpp, Line 122 Writer SONY DVD RW DRU-810A running 3:10:10 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 3:10:10 PM #5 Text 0 File Burncd.cpp, Line 3230 Turn on Disc-At-Once, using DVD media 3:10:10 PM #6 Text 0 File DlgWaitCD.cpp, Line 267 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 607 ( 0:08.07, 1MB) 3:10:10 PM #7 Text 0 File DlgWaitCD.cpp, Line 279 Write in overburning mode: NO (enabled: CD DVD) 3:10:10 PM #8 Text 0 File DlgWaitCD.cpp, Line 2433 Recorder: SONY DVD RW DRU-810A, Media type: DVD+RW 3:10:10 PM #9 Text 0 File DlgWaitCD.cpp, Line 445 >>> Protocol of DlgWaitCD activities: <<< ========================================= 3:10:10 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 608 (608) = #608/0:8.8 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [SONY DVD RW DRU-810A] -------------------------------------------------------------- 3:10:11 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [SONY DVD RW DRU-810A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1245184, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 608 | lead-out | 1 | 0x41 | 0x00 3:10:13 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 3:10:13 PM #13 Text 0 File Burncd.cpp, Line 4114 Cache writing successful. 3:10:13 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 3:10:13 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 4x (5,540 KB/s) 3:10:13 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2643 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 3:10:13 PM #17 SCSI -1066 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 4, TA 0, LUN 0, buffer 0x039E6800 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 3:10:13 PM #18 Phase 98 File dlgbrnst.cpp, Line 1832 Start formatting disc before burning 3:10:28 PM #19 Phase 100 File dlgbrnst.cpp, Line 1832 Formatting disc was successful 3:10:28 PM #20 Text 0 File DVDPlusRW.cpp, Line 655 Start write address at LBA 0 DVD high compatibility mode: Yes 3:10:28 PM #21 Text 0 File WriterStatus.cpp, Line 116 <SONY DVD RW DRU-810A > start writing Lead-Out at LBA 608 (260h), lenght 0 blocks 3:10:28 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 3:10:29 PM #23 Text 0 File DVDPlusRW.cpp, Line 873 Media-Format will be stopped after burning 3:10:29 PM #24 Phase 127 File dlgbrnst.cpp, Line 1832 Generating DVD high compatibility borders 3:12:18 PM #25 Text 0 File DVDR.cpp, Line 5762 Drive: SONY DVD RW DRU-810A Book Type request [gen]: DVD-ROM, direct update disc Changing the Book Type was finished successfully, return code 0 3:12:18 PM #26 CDR -1211 File DVDR.cpp, Line 4929 Book Type set to: DVD-ROM 3:12:18 PM #27 Phase 37 File dlgbrnst.cpp, Line 1832 Burn process completed successfully at 4x (5,540 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/18/2001 1:07:32 PM File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 2:59:44 PM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ======
hi, it's early so i've copied/pasted some replies.... - With only 256MB to start with you'll have to try real hard to free up more of that memory by closing down as much as you can prior to all dvd work/burning - the burner's firmware is either out of date, or the firmware's up to date and the media you're using is too new for the firmware to know what to do with (or both!). when the firmware's able to properly recognise media you'd get a 3line paragraph similar to this example i guess you're gonna have to try another disc or wait for newer firmware. but also, let's identify that rewritable disc... download dvd identifier (free) - http://www.afterdawn.com/software/video_software/dvd_tools/dvd_identifier.cfm and 'identify' that disc and paste results here...
Thank you - I appreciate all the help. I don't really know where to start - too busy to look at it yesterday. I am about ready to call tech support at nero - but I can only find foreign numbers - is that all there is or am I really off and looking at the wrong site? I will apply the suggestions - I just am worried about not being able to return the burner if I cannot use it at all - so I am frustrated enough to call support - it is not that I don't want to try the suggestions that i have been given at this site- I just see time going by and might be out a couple hundred dollars, so I worry that I might be faster calling than muddling my way thru it on my own. I wish I was more up to speed on this kind of thing and then the suggestions would click faster. Thank you - any help is appreciated -
I have a new but completely related question. Would my Sony dvd burner play both dvd+ and dvd- recordings?
Not knowing what I am really talking about - it feels strange to be suggesting the problem. But my previous question was leading up to - since my dicsc play on my computer from my burner - could the problem be as simple as my Lasonic dvd player not accepting the burned dvd?
Not knowing what I am really talking about - it feels strange to be suggesting the problem. But my previous question was leading up to - since my dicsc play on my computer from my burner - could the problem be as simple as my Lasonic dvd player not accepting the burned dvd?
you've not provided the media info i requested.... ..calling Nero won't make any difference at this point. we need to establish what media you're using, then figure out why your burner's firmware isn't supporting/recognising it. none of which Nero can help you with at this point.. ...let's have the media info pls...
Thank you for all the help. I have not had a chance to really even do justice to the suggestions yet. I hope to this weekend. Too much to do and then too tired to think straight. But to update - I was only burning the site link as I was afraid. Now I am burning the download and have run into a message on my dvd player "codec not supported". Maybe I need to post somewhere else since it is not a nero problem technically. But I wanted to share the latest after your hard efforts to help me. Thank you again for all the help.
"Not knowing what I am really talking about - it feels strange to be suggesting the problem. But my previous question was leading up to - since my dicsc play on my computer from my burner - could the problem be as simple as my Lasonic dvd player not accepting the burned dvd?" This may well be the case. My standalone dvd player will not read dvd+r and will only read dvd-r (it is an older model)so the burn may be successful and it may just that your dvd player is not capable of recognising the disc. The dvd burner in your computer however should be able to recognise both, so if that isn't recognising the burnt copy then it probably something else such as the discs that you are using. Best thing to do is to use dvd Identifier if this is the case and post back the findings so the experts can help you out. Just follow their advice and they will get you up and burning, they have proved extremely helful to me on many occassions, and you tend to learn a lot on the way!!
If that is the case then you should booktype it to DVD ROM, which is the universal bookytpe and can be read by all players. I'm sure you burner has booktyping capabilities. But you have to have DVD+R to do it, DVD-R can't.
Thank you Glue Eater - I am sorry but I don't know what any of that is - book type - how do I do this? I have both dvd+ and dvd- , it was dvd + that I used this last time.
Are you using DVD shrink or what? if so then this is what you have to do. Aftwe you've done the quick analysis and have chosen all the audio and subtitle streams you will get one last window prompting you to set any last prefereces. under the last tab you will see a box that will say something like "booktype to DVD ROM" tick it and then click ok. here is a picture of what it should look like. and I don't have you burner so I'm not 100% sure that it can booktype, you will have to search it. But it seems like a really new model so it probably can. my burner is a lite-on and lite-ons use there own booktyping utility so that is why my box is greyed out. and here is a guide to use shrink if you have never used it before. http://www.dvdplusvideo.com/tutorial012.html and here is another for Shrink's prefences. http://www.dvdplusvideo.com/tutorial002.html when you've gone through the guide and feel like thanking someone for it don't thank me, please direct all praise to fasfrank.
