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NERO - Cannot Mount the written CD

Discussion in 'DVDR' started by DTHUNDER, Jun 27, 2004.

  1. DTHUNDER

    DTHUNDER Member

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    HELP!! I am using dvdshrink, and then burning with nero. I have done this about 12 times with success. Now the last four dvd's I have burned with either dvdshrink or nero alone do not play, and are essentially blank. The error I get when trying to verify data on nero is "cannot mount the written cd." I am using a Toshiba Sattellite Notebook, with a toshiba dvd burner (internal.) What Can I DO?
     
  2. fasfrank

    fasfrank Active member

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    Well if there is nothing written on the "CD", then Nero can't mount it to do a data verification.

    I did some research on this and came up with very little. The only solution I saw that had a positive result was to unplug the drive and then plug it back in again. Loose connection?

    What kind of media are you using. Some media can be rather inconsistent in quality and having a few discs work and then some fail is not unusual.

    Can you post a burn log? That will answer most of the questions I have. I want to verify that nothing was actually burned onto the disc.

    Another thing you might try is downloading Decrypter and doing a burn. Lets try and narrow things down somewhat by figuring out if its a burner problem or a Nero problem.

    You may want to remove and reinstall Nero, but at this point I am leaning toward a burner or media fault.

    A burn log would be helpful!
    Frank


    _
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    Last edited: Jun 28, 2004
  3. DTHUNDER

    DTHUNDER Member

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    Ok, I have been burning right to by toshiba dvd rom, this time I tried burning it to an image file and then writing it to the disc and it came back with an error log. I will post that next.... The burner is in a laptop making it difficult to unplug and replug.

    Here's the error log anyway

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 8:06:00 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 6/17/2003 3:25:04 PM
    Nero version: 6.0.0.9 (Nero Express)
    Recorder: <TOSHIBA DVD-ROM SD-R6012>Version: 1031 - HA 2 TA 0 - 6.0.0.9
    Adapter driver: <atapi> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <NERO IMAGEDRIVE2 >Version: 1.0h - HA 0 TA 0 - 6.0.0.9
    Adapter driver: <Imagedrv> HA 0

    === Scsi-Device-Map ===
    CdRomPeripheral : NERO IMAGEDRIVE2 1.0h Imagedrv Port 0 ID 0 DMA: Off
    CdRomPeripheral : NERO IMAGEDRIVE2 1.0h Imagedrv Port 0 ID 1 DMA: Off
    DiskPeripheral : TOSHIBA MK6021GAS atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : TOSHIBA DVD-ROM SD-R6012 atapi Port 2 ID 0 DMA: Off
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 510MB (523248kB)
    Free physical memory: 207MB (212876kB)
    Memory in use : 59 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    28.6.2004
    Burn DVD Image
    12:32:35 AM #1 Text 0 File Reader.cpp, Line 118
    Reader running

    12:32:35 AM #2 Text 0 File Writer.cpp, Line 127
    Writer TOSHIBA DVD-ROM SD-R6012 running

    12:32:35 AM #3 IMAGEGEN -10 File ImageGen.cpp, Line 363
    Image was written as DAO.
    DAOI:
    MediaCatalogNumber = '
    TocType = 0x00
    Finalized = 1
    First/Last Track = 1 / 1
    1: ISRC = '
    Blocksize = 2048
    TrackMode = 'TRM_DATA_MODE1'
    TrackConfig = 0x00
    First/Last Index = 0 / 1
    Index0FilePos = 0, Index1FilePos = 307200, NextTrackFilePos = 387344384
    CUES:
    0: Ctrl=0x41 Trk= 0 (0x00) Index=00 RecDep=0x00 Start=954437:08.46 ( -150)
    1: Ctrl=0x41 Trk= 1 (0x01) Index=00 RecDep=0x00 Start=954437:08.46 ( -150)
    2: Ctrl=0x41 Trk= 1 (0x01) Index=01 RecDep=0x00 Start=00:00.00 ( 0)
    3: Ctrl=0x41 Trk=110 (0xAA) Index=01 RecDep=0x00 Start=508:01.60 ( 2286135)
    MTYP: Mediumtype = DVD (old format) (0x1C)

    12:32:35 AM #4 Text 0 File Burncd.cpp, Line 3173
    Turn on Disc-at-once, using DVD media

    12:32:35 AM #5 Text 0 File DlgWaitCD.cpp, Line 228
    Last possible write address on media: 2298495 (510:46.45)
    Last address to be written: 2286134 (508:01.59)

    12:32:35 AM #6 Text 0 File DlgWaitCD.cpp, Line 233
    Write in overburning mode: FALSE

    12:32:35 AM #7 Text 0 File DlgWaitCD.cpp, Line 1722
    Recorder: TOSHIBA DVD-ROM SD-R6012, Media type: DVD-R
    Disc Manufacturer: CMC MA - G. AF1
    Disc Application Code: 64, Disc Physical Code: 193

    12:32:35 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 768
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (DVD-ROM)
    2 indices, index0 (150) provided
    original disc pos #0 + 2286135 (2286135) = #2286135/508:1.60
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286135 blocks [TOSHIBA DVD-ROM SD-R6012]
    --------------------------------------------------------------

    12:32:35 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 937
    Prepare recorder [TOSHIBA DVD-ROM SD-R6012] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 4682311680, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    -150 | lead-in | 0 | 0x00 | 0x41
    -150 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2286135 | lead-out | 1 | 0x00 | 0x41

    12:32:35 AM #10 Phase 24 File dlgbrnst.cpp, Line 1843
    Caching of files started

    12:32:35 AM #11 Phase 25 File dlgbrnst.cpp, Line 1843
    Caching of files completed

    12:32:35 AM #12 Phase 36 File dlgbrnst.cpp, Line 1843
    Burn process started at 1x (1,380 KB/s)

    12:32:35 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 2130
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    12:32:35 AM #14 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 56:26,127 (3386127ms) -> OK

    12:32:35 AM #15 Text 0 File DVDR.cpp, Line 1485
    Recording mode: Sequential Recording Mode

    12:32:35 AM #16 Text 0 File Mmc.cpp, Line 18724
    Set BUFE: supported -> ON

    12:32:35 AM #17 Text 0 File DVDR.cpp, Line 1600
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:32:35 AM #18 Text 0 File Cdrdrv.cpp, Line 7906
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Media Specific:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    1:17:32 AM #19 SCSI -1135 File Cdrdrv.cpp, Line 1415
    SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x041D0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x1A 0xE1 0x60 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    1:17:32 AM #20 CDR -1135 File Writer.cpp, Line 335
    Write error

    1:17:32 AM #21 Text 0 File ThreadedTransfer.cpp, Line 227
    all writers idle, stopping conversion

    1:17:32 AM #22 Text 0 File ThreadedTransfer.cpp, Line 221
    conversion idle, stopping reader

    1:17:32 AM #23 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    1:17:32 AM #24 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    1:17:32 AM #25 Phase 38 File dlgbrnst.cpp, Line 1843
    Burn process failed at 1x (1,380 KB/s)


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=6.1.1.17 , size=24698 bytes, created 9/17/2003 2:41:50 PM
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 8:06:00 AM
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 6/12/2003 12:00:00 AM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 6:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 5:27:50 AM (Adapter driver for rec)
    File 'Drivers\imagedrv.sys': Ver=2.23.0.0, size=89184 bytes, created 3/29/2003 4:45:18 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


     
    Last edited: Jun 28, 2004
  4. Veblin

    Veblin Active member

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    DMA should be on. DMA Help.
    http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx
     
  5. Nephilim

    Nephilim Moderator Staff Member

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    DTHUNDER,

    Please edit the serial out of your post :)

    I'd suggest updating to the latest version of Nero. You've an early version that had a lot of bugs.
     
  6. fasfrank

    fasfrank Active member

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    DTHUNDER,
    I should have told you to edit your Nero number, sorry about that.

    Your Nero is giving you an initial SCSI error which is leading to the "cannot mount" error.

    My pals here are right on again, you are in good hands.

    Your media, CMC MA - G. AF1, is probably Memorex or Verbatim Data-Life. That checks out here as good:


    http://www.videohelp.com/dvdmedia

    OK, heres the real error message:

    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)


    I have gotten this lots of times, What I do is a fresh download of Nero. This usually solves the problem. You can also try running the Nero registry checker and driver cleaner:

    http://www.nero.com/en/631938356417810.html


    Once you get a new version installed, your DMA turned on for the Toshiba DVD-ROM and those utilitys run, you should be out of the woods. I would consider a new burner if possible. I would not want to be stuck at 1X with that Toshiba. I don't know what else you could use besides an external. What kind of burners fit in laptops?
    Frank
    _X_X_X_X_X_[small]motorcycle racer
    computer newbie
    Sony VAIO
    Suzuki GSXR1000
    [​IMG][/small]
     
    Last edited: Jun 28, 2004
  7. DTHUNDER

    DTHUNDER Member

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    AAGGG!!! Thank god someone said something else, I was going crazy burning coasters for my livingroom! I have reset my DMA which worked, (thanks!), although I did find an easier way to do this, (which I will post at the end of this for all of you to benefit from!! Hope I can help someone else!?!) Still getting nothing so far, I am going to try the checker, and get back to everyone.

    Just in case, I tried to use dvd decryptor to burn my dvd today and it errored also, this could be because I was messing with nero at the time installing and uninstalling it, but here's the error log anyway incase anyone knows what it means:

    i/o error!

    Device; (1:0:0) Toshiba DVD-ROM SD-R6012 1031 (D:)

    ScsiStatus:0x02
    Interpretation: Check Condition

    CDB: 2A 00 00 01 FE 00 00 10 00
    Interpretation: Write (10) – Sectors: 130752 – 130767

    Sense Area: 70 00 05 00 00 00 00 0A 00 00 00 00 21 02 00 00 00
    Interpretation: Invalid Address For Write

    Just wondering? I will try the info from last post and get back. Here is that info I promised... Let me know if it helps anyone!!!


    Quoted from "http://www.michna.com/kb/WxDMA.htm"
    DMA Reverts to PIO
    General Description
    Windows contains a trap in which quite a few computers seem to get caught sooner or later. The trap is described in the following article (and also in another one mentioned below):

    DMA Mode for ATA/ATAPI Devices in Windows XP
    http://www.microsoft.com/whdc/hwdev/tech/storage/IDE-DMA.mspx

    The crucial paragraphs are:

    PIO mode is enabled by default in the following situations:
    ...
    For repeated DMA errors. Windows XP will turn off DMA mode for a device after encountering certain errors during data transfer operations. If more that six DMA transfer timeouts occur, Windows will turn off DMA and use only PIO mode on that device.

    In this case, the user cannot turn on DMA for this device. The only option for the user who wants to enable DMA mode is to uninstall and reinstall the device.

    Windows XP downgrades the Ultra DMA transfer mode after receiving more than six CRC errors. Whenever possible, the operating system will step down one UDMA mode at a time (from UDMA mode 4 to UDMA mode 3, and so on).
    ...

    Of course, drive firmware being quite complex and certainly containing programming defects of its own, it is not all that difficult to produce such errors. In my case a scratched DVD and later also an unreadable (overburned) CD did the trick, got the drive to choke and Windows to disable DMA for good. Later my hard disk hiccupped just once and also went back to PIO for good.

    I had been using my laptop for DVD viewing for years, until I inserted a borrowed and heavily scratched DVD. The player and apparently even the DVD drive choked on it, and when I finally got the DVD to play, I found that playing was jerky and processor load was 100%, roughly half of which was system overhead.

    This indicated that the drive had reverted from the usual UDMA (Ultra Direct Memory Access) mode 2 to PIO (Programmed Input Output) mode. No amount of resetting or changing the relevant registry parameters from 1 (try DMA) to 2 (force DMA) helped. Stubbornly the drive kept using PIO mode, and Windows even changed these settings back to 0 (use PIO only).

    The following text will refer to the secondary IDE port because that is more often affected, but essentially the same also holds for the primary IDE port, to which the main hard disk is connected in most computers.

    Check Your IDE Port Mode
    First check what mode your secondary IDE port is currently working in. Go to Device Manager: right-click on My Computer, select Properties, click on the Hardware tag, click on the Device Manager button, click on the plus sign to the left of IDE ATA/ATAPI Controller, double-click on the secondary IDE channel, click on Extended Settings and check whether it is set to DMA when available. Directly underneath that setting is a grey field that shows the actual working mode of your IDE channel. You want the highest possible DMA or Ultra DMA mode there, and you definitely don't want PIO mode.

    Normally you don't have to use the registry editor for this, because the normal settings are also available through the properties dialog for the IDE port, but if you want to look at it anyway, the parameter for the secondary IDE port can be found through regedit.exe at

    HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\Scsi Port 1

    It is named Scsi only for historic reasons. Scsi Port 0 is the primary IDE port, to which presumably your hard disk is connected.

    After trying various remedies—in vain—I found the abovementioned article and went to work again. I uninstalled the DVD drive in Device Manager and rebooted, but that did not help either.

    So I searched for more and better information, then I went on and did the following.

    Re-enable DMA using the Registry Editor
    My thanks go to my fellow MVP Alexander Grigoriev who taught me this method.

    Run REGEDIT. Go to the following key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}

    It has subkeys like 0000, 0001, 0002, etc. Normally 0001 is the primary IDE channel, 0002 the secondary, but other numbers can occur under certain circumstances. Check the DriverDesc value to see which one it is.

    Delete MasterIdDataChecksum or SlaveIdDataChecksum, depending on whether the device in question is attached as master or slave, but it can't actually hurt to delete both. Reboot. The drive DMA capabilities will be redetected.

    Open Device Manager again and check whether the device is now actually using DMA mode. If so, congratulations, you've made it (at least until the next time Windows disables DMA).

    Alternative Method—Uninstalling the Port
    1. Uninstall the secondary IDE port
    To do that, open Device Manager as follows. Right-click on My Computer, select Properties, click on the Hardware tag, click on the Device Manager button, click on the plus sign to the left of IDE ATA/ATAPI Controller, right-click on Secondary IDE Channel, click on Uninstall. Deactivating is not enough.

    Reboot to make the changes active and permanent.

    After this first reboot Windows will automatically reinstall the IDE channel and the DVD (or CD) drive. This Plug-n-Play process can take a little while, so give it a minute after the boot process finishes.

    2. Reactivate DMA
    But this is not enough, because unfortunately Windows does not automatically activate DMA on a DVD or CD drive. You have to tell Windows to try to use DMA first.

    For that, go to Device Manager again. Right-click on My Computer, select Properties, click on the Hardware tag, click on the Device Manager button, click on the plus sign to the left of IDE ATA/ATAPI Controller, double-click on the secondary IDE channel, click on Extended Settings and change the relevant setting from PIO only to DMA when available.

    Now you have to reboot a second time, then you can go to the same place in Device Manager and check whether the device is now actually using DMA mode. If so, all is well.

    Desensitize Your Computer's IDE Channels
    There's a bit more to it. The following article offers a way to reduce the incidence of this problem, although it still doesn't solve it altogether.

    IDE ATA and ATAPI Disks Use PIO Mode After Multiple Time-Out or CRC Errors Occur
    http://support.microsoft.com/?kbid=817472

    Do read this article because it contains a useful long-term workaround. But you have to go through the procedure described here to re-enable DMA first. Assuming you've done that, insert the ResetErrorCountersOnSuccess registry values mentioned in this article into both the primary and the secondary IDE port registry keys as described.

    Unfortunately this is only a half solution, because when you enter an unreadable DVD, you will get 6 errors in a row, and the IDE channel will revert to PIO mode, but at least when you pull out the DVD in time and then insert a good one, the error counter will be reset and it will at least be a bit more difficult for Windows to hobble your IDE drive.

     
  8. DTHUNDER

    DTHUNDER Member

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    Help Help Help... Ok, downloaded new nero. 6.3.1.1.5 and also ran the two programs. Still recieve Cannot Mount the written cd. Did successfully screw up my roxio cd/dvd, the registry checker removed some crucial drivers for roxio, oh well. Still looking for help on this dvd problem. Anybody got another solution, or something I can try. I guess I could give a crud about using nero, if someone has another program that I should be able to burn my dvd with. I have the decryptor, and roxio, and dvdshrink. Anyone????
     
    Last edited: Jun 29, 2004
  9. fasfrank

    fasfrank Active member

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    Roxio eh, That is Nero's enemy so it tried to kill it by removing the drivers. If I remember correctly, you can go into msconfig and disable Roxio whilst you are trying to use Nero. The CD packet writing function interferes with Nero. My solution is to just completely remove all traces of Roxio and use Nero for your CD work, but thats just me.

    Yes you can use other programs to burn with. Your Shrink/Decrypter combination works fine, a lot of folks use just those two programs to back up DVDs.

    Sorry about no getting back here sooner, I can't spend a lot of time here during the week. Work and all.

    What I would like you to do is to uninstall Roxio, run the registry checker and driver cleaner. After you are done doing that, Rip and compress a movie with Shrink then open Nero Burning ROM and attempt a burn simulation. If the simulation works, burn a disc, I would use a DVD RW so if it fails you can still use it. If it still has problems, post another log.

    Set Burning ROM like this...

    You want to use the DVD-Video mode, left side, new compilation window.
    ISO tab-> DO NOT relax ISO restrictions.
    Burn tab-> uncheck write, check simulation.
    Next, click on the "New" button and a file browser compilation window opens.
    Click on the red Video_TS folder at the far left. It will open.
    Now use the browser to find the VIDEO_TS folder that Shrink made.
    Once you get the video files into the window on the right, just right click on them to open a drop down menu. Choose "Select All"" from the menu. Right click on them again and select "Copy to Compilation" from the menu.
    They should now appear in the second window from the left.

    At the top of this window, on the right, make sure your recorder is showing, put in a blank disc and once it gets up to speed select the burn icon. (disc with lit match)

    That opens the burn window again, just verify you have it set to simulate and then click on the simulate button. That should do it. Once it is finished, save the log.
    Frank
     

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