Nero cannot see my External DVD Drive

Ok, so plug in DVD drive and that whirls into action!
Open Nero Video, Create Disc, DVD, DVD-Video, Import, Import Files Video imports fine, just over 2gb.
NEXT
Change Title and Clip title
NEXT
Can Preview the video from Preview yes.
NEXT

See attached file for the outcome!

 

Oh, Window Defender for AV

 

What does "Change Title and Clip title" mean?

When you import your file, click on Options, Recording Format Options. Is the Video Mode in the General tab set to PAL? I think you're in a PAL region.

 

Yup in the UK so set to PAL.
See attached for the names i change, nothing fancy at all.

Just did a complete uninstall and then install from the link again sent from Nero and still nothing. Interestingly, look at the other screen grab. Its like the DVD drive doesnt think there is a DVD in it. I have tried 2 different types of DVD, Verbatim and Phillips, both DVD-RW+, both ones ive used plenty of times in the past but not with this dvd drive.
So im now thinking its not Nero that is the issue but either the drive or the DVD's?

 

Where did that first screen shot come from?

Open Make Advanced Movie. Add the Flower Meadow video to the timeline. Click on Next and select Create a Disc, DVD, DVD-Video. From the Content screen, click Next. Accept the default menu and go to the burn screen. Does it see your drive?

 

First shot is Tools, Disc Info.

Have followed your steps, still get the same result.
Thanks for taking the time to try and help me btw,

 

Open the Windows Defender Security Center.

In the Virus and Threat Protection settings, select Exclusions. Select File. Browse to this path-

C:\Program Files (x86)\Nero\Nero 2017\Nero Vision\NeroVision.exe and select it.

I guess you have the save your settings. Reboot. Try Nero Video again with the Flower Meadow.

 

No change.

 

Download this file-

https://www.dropbox.com/s/tfyoprfmhkwazvt/husband_song.wmv?dl=0

In Nero Video, select Create a Disc, DVD-Video. Import the file. Click on next and select the default menu. Go to the burn screen. Does it see your drive?

 

Where did you go?

 

I'd really like to know how it's going with this. Hope you're okay.