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Nero Error - illegal disk - Please Help

Discussion in 'Nero discussion' started by raduly, Jul 5, 2005.

  1. raduly

    raduly Member

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    I need you help guys - I've been having problems for a while with burning dvds with Nero - I get this error everytime I try to burn a dvd...from the dvd shrink backup files. Has anyone else encountered this problem?
    Here si the log:
    __________________________

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero API version: 6.6.0.14
    Using interface version: 6.0.0.0
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Internal Version: 6, 6, 0, 14d

    Recorder: <_NEC DVD_RW ND-1300A> Version: 1.05 - HA 1 TA 1 - 6.6.0.14
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD1200AB-00DBA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : JLMS XJ-HD166S atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-1300A atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    JLMS XJ-HD166S G: CDRom0
    _NEC DVD_RW ND-1300A H: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 991MB (1015280kB)
    Free physical memory: 728MB (745812kB)
    Memory in use : 26 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    6.7.2005
    NeroAPI
    12:55:51 AM #1 Phase 111 File APIProgress.cpp, Line 276
    DVD-Video files sorted

    12:55:51 AM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    12:55:51 AM #3 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    12:55:51 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3297
    First writeable address = 0 (0x00000000)

    12:55:51 AM #5 ISO9660GEN -11 File geniso.cpp, Line 3297
    First writeable address = 0 (0x00000000)

    12:55:51 AM #6 Text 0 File Burncd.cpp, Line 3230
    Turn on Disc-At-Once, using DVD media

    12:55:52 AM #7 Text 0 File DlgWaitCD.cpp, Line 267
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2286175 (508:02.25, 4465MB)

    12:55:52 AM #8 Text 0 File DlgWaitCD.cpp, Line 279
    Write in overburning mode: NO

    12:55:52 AM #9 Text 0 File DlgWaitCD.cpp, Line 2433
    Recorder: _NEC DVD_RW ND-1300A, Media type: DVD-R
    Disc Manufacturer: SONY08 - D1
    Disc Application Code: 64, Disc Physical Code: 193

    12:55:52 AM #10 Text 0 File DlgWaitCD.cpp, Line 445
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:55:52 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286176 (2286176) = #2286176/508:2.26
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286176 blocks [_NEC DVD_RW ND-1300A]
    --------------------------------------------------------------

    12:55:52 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [_NEC DVD_RW ND-1300A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682088448, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286176 | lead-out | 1 | 0x41 | 0x00

    12:55:52 AM #13 Phase 24 File APIProgress.cpp, Line 276
    Caching of files started

    12:55:52 AM #14 Text 0 File Burncd.cpp, Line 4114
    Cache writing successful.

    12:55:52 AM #15 Phase 25 File APIProgress.cpp, Line 276
    Caching of files completed

    12:55:52 AM #16 Phase 36 File APIProgress.cpp, Line 276
    Burn process started at 2.4x (3,324 KB/s)

    12:55:52 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2643
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    12:55:52 AM #18 Text 0 File DVDR.cpp, Line 2316
    Recording mode: Sequential Recording Mode

    12:55:52 AM #19 Text 0 File Mmc.cpp, Line 21592
    Set BUFE: Buffer underrun protection -> ON

    12:55:52 AM #20 Text 0 File DVDR.cpp, Line 2470
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:55:52 AM #21 Text 0 File Cdrdrv.cpp, Line 8821
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:55:52 AM #22 SCSI -1046 File Cdrdrv.cpp, Line 1182
    SCSI Exec, HA 1, TA 1, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x22 0xE2 0x60 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    12:55:52 AM #23 CDR -1046 File ThreadedTransferInterface.cpp, Line 1763
    Illegal disc

    12:55:52 AM #24 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1763
    Could not perform start of Disc-at-once

    12:55:52 AM #25 Phase 38 File APIProgress.cpp, Line 276
    Burn process failed at 2.4x (3,324 KB/s)

    12:55:52 AM #26 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    12:55:52 AM #27 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 3:32:46 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 6:02:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
    Last edited: Jul 6, 2005
  2. Samuelzen

    Samuelzen Member

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    Try sending that information to Nero at techsupport2@nero.com
     
  3. pulsar

    pulsar Active member

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    The log says that you are using an illegal disc. What media are you using?
     
  4. raduly

    raduly Member

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    I used about 3 different kinds of media, TDK, memorex and Sony, dvd's that I used to be able to burn before.
     
  5. teflonmyk

    teflonmyk Regular member

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    @raduly:

    Edit your post and remove your serial (first line of your log)...
     
    Last edited: Jul 6, 2005
  6. arniebear

    arniebear Active member

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    Your firmware is really old, try upgrading and see if this makes a difference. Here is the site you will see current version is 1.0C. Your burner is not liking your media, the upgrade should help in media recognition.

    http://forum.rpc1.org/dl_firmware.php?category=4&manufactor=23

    Scroll down until you see your burner, and download the newer firmware and flash your drive.
     
    Last edited: Jul 6, 2005
  7. Bigfatboy

    Bigfatboy Regular member

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    Media type: DVD-R
    Burn process started at 2.4x (3,324 KB/s)

    try burning at 2x or 4x, i think 2.4x is for dvd+r's

    peace

     
  8. raduly

    raduly Member

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    Thanks a lot [bold]arniebear[/bold] for the link to the latest firmware! I updated the burner firmware and everything works great now. Thank you all for your support, you guys saved me from a lot of frustration!
    [bold]teflonmyk[/bold] thanx for your tip!
     
    Last edited: Jul 6, 2005
  9. arniebear

    arniebear Active member

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    You are welcome, glad to hear it worked for you, and happy burning.
     
  10. creaky

    creaky Moderator Staff Member

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    @raduly -

    Can see the guys have sorted you out, just noticed a couple other things that might bite you on the bum later -

    - if you're using DVD Shrink, set the target size in preferences to 4300MB as you're burning too close to outer edge of disc. Other ppl will say this is ok on top quality discs however you're using a mixture of top notch media and utterly crap discs, plus i permanently keep this set to 4300MB on top notch Verbatim media as it's not sacrifing much space

    - this is packet writing software, i think this one's part of Roxio programs, you might want to uninstall that as it tends to interfere with Nero.
     
  11. raduly

    raduly Member

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    Thanx a lot Creaky... I will get rid of the Roxio package - it came with my computer and it's useless.
    I read your forums about Memorex and other crapy media, so I'll stop using it, because it gave me trouble too... didnt know it was the media(I'm a newbie). I'll stick with Sony as i got a bounch of them on a soper sale. how is the tdk media?
     
  12. creaky

    creaky Moderator Staff Member

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    no worries.
    TDK are only decent if you are careful which ones you get as they use different manufacturers - for instance (this isn't right up to date but is a very good list) -

    TDK DVD+R 4x (CMC MAG.F01)
    TDK DVD+R 4x (RICOHJPNR01)
    TDK DVD+R 8x (CMC MAG.E01)
    TDK DVD+R 8x (RICOHJPN R02)
    TDK DVD+RW 2.4x (MCC.....A01)
    TDK DVD+RW 4x (RICOHJPNW11)
    TDK DVD-R 2x (MCC 00RG200)
    TDK DVD-R 2x (MXL RG01....)
    TDK DVD-R 2x (RITEKG04....)
    TDK DVD-R 2x (TDKG02000000)
    TDK DVD-R 4x (TTG01.......)
    TDK DVD-R 4x (TYG01.......)
    TDK DVD-R 4x Scratch-Proof (TTG01)
    TDK DVD-R 8x (TTG02)
    TDK DVD-R 8x (TTH01)
    TDK DVD-RW 2x (TDK502sakuM3)
    TDK DVD-RW 2x Scratch-Proof (TDK502sakuM3)

    - a right mixed bag, but if you're careful you can get some real good media..
     
  13. raduly

    raduly Member

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    Thanx a lot creaky, that's great information... looks like you relly know your stuff!
    Thanx again to everybody for your help!
     
  14. creaky

    creaky Moderator Staff Member

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    cheers!, happy burning
     
  15. terrence1

    terrence1 Guest

    Im having trouble burning cue files on to a cd-r with nero burn-rom i get a illegal disk error message. I went to the firmware site and that didnt help. I have no idea what i should do.
     
  16. creaky

    creaky Moderator Staff Member

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    logfile may be required - it's in c:\program files\ahead\nero\nerohistory.log. only post LAST section of logfile, but DO NOT post your serial number whicxh begins with '1A21' or similar..
     
  17. terrence1

    terrence1 Guest

    Here the log

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
    Nero version: 6.3.1.10
    Recorder: <SAMSUNG CD-R/RW SW-252S> Version: R902 - HA 1 TA 1 - 6.3.1.10
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <HL-DT-ST CD-ROM GCR-8481B>Version: 1.06 - HA 1 TA 0 - 6.3.1.10
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD800BB-75FRA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST CD-ROM GCR-8481B atapi Port 1 ID 0 DMA: Off
    CdRomPeripheral : SAMSUNG CD-R/RW SW-252S atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST CD-ROM GCR-8481 D: CDRom0
    SAMSUNG CD-R/RW SW-252S E: CDRom4
    AXV CD/DVD-ROM F: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 510MB (522240kB)
    Free physical memory: 118MB (121756kB)
    Memory in use : 76 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    20.7.2005
    CueSheet
    7:46:24 PM #1 Phase 90 File dlgbrnst.cpp, Line 1841
    Buffer Underrun Protection activated

    7:46:24 PM #2 Text 0 File Reader.cpp, Line 118
    Reader running

    7:46:24 PM #3 Text 0 File Writer.cpp, Line 124
    Writer SAMSUNG CD-R/RW SW-252S running

    7:46:24 PM #4 Text 0 File Burncd.cpp, Line 3200
    Turn on Disc-at-once, using CD-R/RW media

    7:46:24 PM #5 Text 0 File DlgWaitCD.cpp, Line 244
    Last possible write address on media: 359844 ( 79:59.69)
    Last address to be written: 353779 ( 78:39.04)

    7:46:24 PM #6 Text 0 File DlgWaitCD.cpp, Line 249
    Write in overburning mode: FALSE

    7:46:24 PM #7 Text 0 File DlgWaitCD.cpp, Line 2107
    Recorder: SAMSUNG CD-R/RW SW-252S;
    CDR code: 00 97 15 17; OSJ entry from: Ritek Co.
    ATIP Data:
    Special Info [hex] 1: 00 00 00, 2: 00 00 00 (LI 0:00.00), 3: 00 00 00 (LO 0:00.00)
    Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    7:46:24 PM #8 Text 0 File DlgWaitCD.cpp, Line 410
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:46:24 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_RAW_MODE2 (Cue Sheet Track)
    2 indices, index0 (150) provided
    original disc pos #0 + 300 (300) = #300/0:4.0
    relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_RAW_MODE2, 2352, config 0, wanted index0 0 blocks, length 300 blocks [SAMSUNG CD-R/RW SW-252S ]
    1: TRM_DATA_RAW_MODE2 (Cue Sheet Track)
    2 indices, index0 (150) provided
    original disc pos #0 + 353330 (353330) = #353330/78:31.5
    relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_RAW_MODE2, 2352, config 0, wanted index0 0 blocks, length 353330 blocks [SAMSUNG CD-R/RW SW-252S ]
    --------------------------------------------------------------

    7:46:24 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 982
    Prepare recorder [SAMSUNG CD-R/RW SW-252S ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x20; Session Closed, disc fixated
    Tracks 1 to 2:
    1: TRM_DATA_RAW_MODE2, 2352/0x00, FilePos 0 352800 1058400, ISRC ""
    2: TRM_DATA_RAW_MODE2, 2352/0x00, FilePos 1058400 1411200 832443360, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    -150 | lead-in | 0 | 0x00 | 0x41
    -150 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    300 | 2 | 0 | 0x00 | 0x41
    450 | 2 | 1 | 0x00 | 0x41
    353780 | lead-out | 1 | 0x00 | 0x41

    7:46:25 PM #11 Phase 24 File dlgbrnst.cpp, Line 1841
    Caching of files started

    7:46:25 PM #12 Text 0 File Burncd.cpp, Line 4210
    Cache writing successful.

    7:46:25 PM #13 Phase 25 File dlgbrnst.cpp, Line 1841
    Caching of files completed

    7:46:25 PM #14 Phase 36 File dlgbrnst.cpp, Line 1841
    Burn process started at 4x (600 KB/s)

    7:46:25 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2345
    Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

    7:46:25 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2345
    Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #450

    7:46:25 PM #17 Text 0 File Mmc.cpp, Line 15447
    StartDAO : CD-Text - Off

    7:46:25 PM #18 Text 0 File Mmc.cpp, Line 20051
    Set BUFE: supported -> ON

    7:46:25 PM #19 Text 0 File Mmc.cpp, Line 15734
    CueData, Len=48
    41 00 00 34 00 00 00 00
    41 01 00 21 00 00 00 00
    41 01 01 21 00 00 02 00
    41 02 00 21 00 00 06 00
    41 02 01 21 00 00 08 00
    41 aa 01 34 00 4e 27 05

    7:55:23 PM #20 Text 0 File Cdrdrv.cpp, Line 1291
    19:55:23.687 - SAMSUNG CD-R/RW SW-252S\H1 T1 : Queue again later

    7:55:25 PM #21 SCSI -1046 File Cdrdrv.cpp, Line 1439
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03D70000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x2A 0x00 0x00 0x02 0x40 0x90 0x00 0x00 0x1B 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    7:55:25 PM #22 CDR -1046 File Writer.cpp, Line 304
    Illegal disc

    7:55:25 PM #23 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    7:55:26 PM #24 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    7:55:26 PM #25 Text 0 File dlgbrnst.cpp, Line 1699
    Set remaining time: 0:00,000 (0ms) -> OK

    7:55:26 PM #26 Phase 38 File dlgbrnst.cpp, Line 1841
    Burn process failed at 4x (600 KB/s)


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=?.?.?.?, size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  18. creaky

    creaky Moderator Staff Member

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    @terrence1 -

    - that's way old now, uninstall Nero, uninstall completely via Nero's Clean Tools - " http://www.nero.com/en/Clean_Tools.html ", then install latest which is 6.6.0.15..

    - that's old now - download R951 dated 25/05/2004 here - http://www.samsungodd.com/eng/liveu...hWord=&SearchMode=&PageNumber=7&product_code=

    - DMA needs to be ON for that GCR-8481B drive. Fix it like this - http://home.comcast.net/~bbmayo/FAQ.htm

    - try to free up more memory during the burn; CD burning's not too intensive but you don't want the hard drive 'swapping' during a burn

    - splat!

    - those question marks aren't right, ie the ATAPI driver isn't loaded properly. The DMA fix mentioned above should sort this out..
     
  19. terrence1

    terrence1 Guest

    The frimware isnt letting me upgrade

    I've downloaded both files when i try to update it i get a error message (The firmware is not compatible wiht the selescted drive Contact tour system manufacturer for infomation on firmware updates available for this drive.)
     
  20. arniebear

    arniebear Active member

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