I've been using Nero7 for about a year now, with no problems. Recently I responded to their e-mail, and updated the program. Now after burning a disc, (which goes fine), when I try to burn another disc, I get a message saying "process failed"...I'm copying the log file below. The only way I can burn another file, is by rebooting, a time consuming process. I wanted to repair Nero, but either thy've ommited the repair utility, in the upgrade, or I cant find it. Is there anything short of uninstalling/reinstalling that you folks could recommend? Thank you. Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 11:54:32 AM NT-SPTI used Nero Version: 7.0.1.2 Internal Version: 7, 0, 1, 2 (Nero Express) Recorder: <_NEC DVD+-RW ND-3530A> Version: 103C - HA 1 TA 0 - 7.0.1.2 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <FG4224U MAG649V >Version: 2.0B - HA 1 TA 1 - 7.0.1.2 Adapter driver: <SCSI> HA 1 === Scsi-Device-Map === CdRomPeripheral : _NEC DVD+-RW ND-3530A atapi Port 0 ID 0 DMA: On DiskPeripheral : ST380013AS atapi Port 1 ID 0 DMA: On CdRomPeripheral : FG4224U MAG649V 2.0B vaxscsi Port 3 ID 0 DMA: Off === CDRom-Device-Map === _NEC DVD+-RW ND-3530A D: CDRom0 FG4224U MAG649V E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 510MB (522316kB) Free physical memory: 85MB (87192kB) Memory in use : 83 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.11.2006 CD-ROM (ISO) 8:53:23 AM #1 Text 0 File Isodoc.cpp, Line 6411 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : TAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 8:53:23 AM #2 Text 0 File Burncd.cpp, Line 3008 _NEC DVD+-RW ND-3530A JustLink activated 8:53:23 AM #3 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 72704KB of Memory 8:53:23 AM #4 Text 0 File Reader.cpp, Line 124 Reader running 8:53:23 AM #5 Text 0 File Writer.cpp, Line 113 Writer D: _NEC DVD+-RW ND-3530A running 8:53:23 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 8:53:23 AM #7 Text 0 File Burncd.cpp, Line 3302 Turn on Track-At-Once, using CD-R/RW media 8:53:23 AM #8 Text 0 File DlgWaitCD.cpp, Line 279 Last possible write address on media: 359845 ( 79:59.70) Last address to be written: 241342 ( 53:39.67) 8:53:23 AM #9 Text 0 File DlgWaitCD.cpp, Line 291 Write in overburning mode: NO (enabled: CD) 8:53:23 AM #10 Text 0 File DlgWaitCD.cpp, Line 2578 Recorder: _NEC DVD+-RW ND-3530A 8:53:23 AM #11 Text 0 File DlgWaitCD.cpp, Line 458 >>> Protocol of DlgWaitCD activities: <<< ========================================= 8:53:23 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 241343 (241343) = #241343/53:37.68 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 241341 blocks [D: _NEC DVD+-RW ND-3530A] -------------------------------------------------------------- 8:53:23 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [D: _NEC DVD+-RW ND-3530A] for write in TAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 494577664, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ -150 | lead-in | 0 | 0x41 | 0x00 -150 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 241343 | lead-out | 1 | 0x41 | 0x00 8:53:23 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127 Removed 2 run-out blocks from end of track 1. Length: 241343 -> 241341. 8:53:23 AM #15 Text 0 File SCSIPassThrough.cpp, Line 36 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 8:53:23 AM #16 Phase 24 File dlgbrnst.cpp, Line 1725 Caching of files started 8:53:23 AM #17 Text 0 File Burncd.cpp, Line 4132 Cache writing successful. 8:53:23 AM #18 Phase 25 File dlgbrnst.cpp, Line 1725 Caching of files completed 8:53:23 AM #19 Phase 36 File dlgbrnst.cpp, Line 1725 Burn process started at 32x (4,800 KB/s) 8:53:23 AM #20 SPTI -1189 File SCSIPassThrough.cpp, Line 323 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x02 CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 02 Buffer x0b5d0200: Len x4000 8:53:24 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 8:53:24 AM #22 Text 0 File MMC.cpp, Line 21611 Set BUFE: JustLink -> ON 8:55:44 AM #23 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 8:55:46 AM #24 Text 0 File MMC.cpp, Line 16379 <_NEC DVD+-RW ND-3530A> start Close Session 8:56:14 AM #25 SPTI -1135 File SCSIPassThrough.cpp, Line 323 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 03 00 03 AE BF 0A 00 00 00 00 0C 8:56:14 AM #26 CDR -1135 File ThreadedTransferInterface.cpp, Line 1308 Write error D: _NEC DVD+-RW ND-3530A 8:56:14 AM #27 TRANSFER -19 File ThreadedTransferInterface.cpp, Line 1308 Could not perform Fixation 8:56:14 AM #28 Text 0 File MMC.cpp, Line 16379 <_NEC DVD+-RW ND-3530A> start Close Session 8:56:45 AM #29 SPTI -1135 File SCSIPassThrough.cpp, Line 323 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 03 00 03 AE BF 0A 00 00 00 00 0C 8:56:45 AM #30 CDR -1135 File ThreadedTransferInterface.cpp, Line 1308 Write error D: _NEC DVD+-RW ND-3530A 8:56:45 AM #31 TRANSFER -19 File ThreadedTransferInterface.cpp, Line 1308 Could not perform Fixation 8:56:45 AM #32 Phase 38 File dlgbrnst.cpp, Line 1725 Burn process failed at 32x (4,800 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 10/26/2005 3:12:48 PM (Prassi/Veritas driver for win 2K) File 'Drivers\scsiport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/10/2004 6:00:00 AM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
@nm07901 You need to edit out your Nero Serial #;it starts 1C82.....lest someone steals it and uses it for themselves.
Its too late to edit now, but thanks for the tip. By the way, has Nero intentionally omitted the "repair utility"?