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Nero support...Where?

Discussion in 'Nero discussion' started by Everybody, Feb 14, 2006.

  1. Everybody

    Everybody Member

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    I finally had to go back to version 6.6.0.18. I could not get Nero 7 to work.

    Here is a peice of what nero.exe (version 7) is doing on my machine:

    Type Name
    Desktop \Default
    Directory \KnownDlls
    Directory \Windows
    Directory \BaseNamedObjects
    Event \BaseNamedObjects\crypt32LogoffEvent
    Event \BaseNamedObjects\userenv: User Profile setup event
    File C:\Program Files\Nero\Nero 7\Core
    File C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82
    File C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9
    File \Device\KsecDD
    File C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9
    File C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9
    File C:\WINDOWS\temp\BCGF3.tmp
    File C:\WINDOWS\temp\BCGF5.tmp
    File C:\temp\EDI\Apr2005\079840
    File C:\temp\EDI\Apr2005\079842
    File \Device\CdRom0
    File \Dfs
    File \Device\CdRom0
    File C:\temp\EDI
    File C:\temp\EDI\Apr2005\057394
    File C:\temp\EDI\Apr2005\057741
    File C:\temp\EDI\Apr2005\057396
    File C:\temp\EDI\Apr2005\057397
    File C:\temp\EDI\Apr2005\057399
    File C:\temp\EDI\Apr2005\057400
    File C:\temp\EDI\Apr2005\057403
    File C:\temp\EDI\Apr2005\057404

    ***********************************************************
    BETWEEN THIS SPACE IS OVER 28,000 Entries for File Handles.
    ***********************************************************

    File C:\temp\EDI\Apr2005\858jenbro.104867
    File C:\temp\EDI\Apr2005\858jenbro.104869
    File C:\temp\EDI\Apr2005\858jenbro.104871
    File C:\temp\EDI\Apr2005\858jenbro.104873
    Key HKLM
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
    Key HKCU\Software\Classes
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\World Full Access Shared Parameters
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKCU\Software\Ahead\Nero - Burning Rom
    Key HKLM\SOFTWARE\Ahead\Nero - Burning Rom
    Key HKCR
    Key HKCU\Software\Classes
    Key HKLM\SOFTWARE\Microsoft\COM3
    Key HKU
    Key HKCR
    Key HKU
    Key HKLM\SOFTWARE\Microsoft\COM3
    Key HKLM\SOFTWARE\Microsoft\COM3
    Key HKCR\CLSID
    Key HKCR
    Key HKLM\SOFTWARE\Microsoft\COM3
    Key HKU
    Key HKLM\SOFTWARE\Microsoft\COM3
    Key HKLM\SOFTWARE\Microsoft\COM3
    Key HKCR\CLSID
    Key HKCU\Software\Classes
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKCU\Software\Classes
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Locale
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Language Groups
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Locale\Alternate Sorts
    Key HKLM\SOFTWARE\Ahead\Shared
    Key HKCU\Software\Ahead\Nero - Burning Rom\SourceDrive
    Key HKCU\Software\Ahead\Nero - Burning Rom\SourceDrive
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder\TSSTcorp CD/DVDW TS-L532A
    Key HKCU\Software\Ahead\Nero - Burning Rom\SourceDrive
    Key HKCU\Software\Ahead\Nero - Burning Rom\SourceDrive
    Key HKCU\Software\Ahead\Nero - Burning Rom\SourceDrive
    Key HKCU\Software\Ahead\Nero - Burning Rom\SourceDrive
    Key HKCU
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
    Key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer
    Key HKCU\Software\Classes
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKLM\SOFTWARE\Ahead\Installation\Families\Nero 7\Info
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKLM\SYSTEM\ControlSet001\Services\WinSock2\Parameters\Protocol_Catalog9
    Key HKLM\SYSTEM\ControlSet001\Services\WinSock2\Parameters\NameSpace_Catalog5
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Classes
    Key HKCU\Software\Ahead\Nero - Burning Rom\Settings
    Key HKLM\SYSTEM\ControlSet001\Control\NetworkProvider\HwOrder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\Recorder
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\Settings
    Key HKCU\Software\Microsoft\Windows\ShellNoRoam
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
    Key HKU
    Key HKCU\Software\Ahead\Nero - Burning Rom\General
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    Key HKCU\Software\Ahead\Nero - Burning Rom\IsoDoc
    KeyedEvent \KernelObjects\CritSecOutOfMemoryEvent
    Mutant \BaseNamedObjects\AMResourceMutex2
    Mutant \BaseNamedObjects\SynTPFcsMutex
    Mutant \BaseNamedObjects\NeroActiv
    Mutant \BaseNamedObjects\oleacc-msaa-loaded
    Mutant \BaseNamedObjects\Ahead_DL_VCheck_SM_LOCK
    Mutant \BaseNamedObjects\Ahead_DL_LL_0_PLOCK
    Mutant \BaseNamedObjects\Ahead_DL_DSM_0_SM_LOCK
    Mutant \BaseNamedObjects\ShimCacheMutex
    Mutant \BaseNamedObjects\Ahead_DL_LL_0_RLOCK
    Port \RPC Control\OLE610534632AB54C7F8C359416E6B9
    Section \BaseNamedObjects\VIDEOMEMORY
    Section \BaseNamedObjects\SynTPFcsMemMap
    Section \BaseNamedObjects\Ahead_DL_VCheck
    Section \BaseNamedObjects\Ahead_DL_DSM_0
    Section \BaseNamedObjects\ShimSharedMemory
    Semaphore \BaseNamedObjects\shell.{A48F1A32-A340-11D1-BC6B-00A0C90312E1}
    Semaphore \BaseNamedObjects\shell.{210A4BA0-3AEA-1069-A2D9-08002B30309D}
    Semaphore \BaseNamedObjects\shell.{A48F1A32-A340-11D1-BC6B-00A0C90312E1}
    Semaphore \BaseNamedObjects\shell.{7CB834F0-527B-11D2-9D1F-0000F805CA57}
    Semaphore \BaseNamedObjects\shell.{090851A5-EB96-11D2-8BE4-00C04FA31A66}
    Thread nero.exe(4592): 2388
    Thread nero.exe(4592): 2288
    Thread nero.exe(4592): 1356
    Thread nero.exe(4592): 4000
    Thread nero.exe(4592): 4616
    Thread nero.exe(4592): 6088
    Thread nero.exe(4592): 4260
    Thread nero.exe(4592): 1712
    Thread nero.exe(4592): 4328
    Thread nero.exe(4592): 2436
    Thread nero.exe(4592): 2472
    Thread nero.exe(4592): 4392
    Thread nero.exe(4592): 5884
    Thread nero.exe(4592): 4896
    Thread nero.exe(4592): 1816
    Thread nero.exe(4592): 1920
    WindowStation \Windows\WindowStations\WinSta0
    WindowStation \Windows\WindowStations\WinSta0
     
    Last edited: Mar 20, 2006
  2. Everybody

    Everybody Member

    Joined:
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    Done (again) and attached. Also you will notice I went back to 6.6.0.18 which works. I was told my machine was not powerful enough to burn disk of this size. My previous machine had only 512mb ram, 1ghz processor and 10gb free on the hard drive and never had any problems burning these disks with version 6.6.0.18 and below of Nero. My new system 1g ram, 2ghz processor and 25gb free on the harddrive also can burn with 6.6.0.18 and below. And NEVER fail. I am thinking you software is not caching the files properly as it is trying to load all the files in memory before it attempts to start writing the cache to disk. This thread http://forums.afterdawn.com/thread_view.cfm/2/303623 shows a partial ProcessExplorerNT log showing all the files being opened but not closed. I had to stop the log because between Nero 7 and the ProcessExplorer the memory of course was depleting quickly. I have since been burning disks greater than 220,000 files without fail with 6.6.0.18.

    Their Reply is hopeful...

    "In one of the next updates the behaviour of open files will be changed, so that the problem should not occur any more."
     

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