Hey guys, hope you're all good. I've previously used Nero Vision Express to successfully burn .avi files to DVD+R but over the past few days i've encountered some problems which I hope someone can help me with. During transcoding of two particular .avi files (which play fine in a movie player on my PC) they both freeze at a particular point in the film and I have to cancel the transcode as nothing happens no matter how long I leave it. So I just put this down to Nero not liking these particular files. I tried to burn an .avi which I haven't tried to before. Everything was fine and the transcode was successful, the burn started but when the progress reached four bars it went back to zero and ejected the disk. Here's the error log is that's any help: Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17/07/2002 09:20:56 ahead WinASPI: File 'C:\Program Files\Ahead\NeroVision\NeroFiles\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32 NT-SPTI used Nero API version: 6.6.1.4 Using interface version: 6.6.0.14 Installed in: C:\Program Files\Ahead\NeroVision\NeroFiles\ Application: ahead\NeroVision Internal Version: 6, 6, 1, 4d Recorder: <TSSTcorp CD/DVDW TS-H552D>Version: HP06 - HA 1 TA 0 - 6.6.1.4 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === CdRomPeripheral : TSSTcorp CD/DVDW TS-H552D atapi Port 2 ID 0 DMA: On DiskPeripheral : ST380011A atapi Port 3 ID 0 DMA: On === CDRom-Device-Map === TSSTcorp CD/DVDW TS-H552D E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 66060288 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 446MB (457200kB) Free physical memory: 52MB (54172kB) Memory in use : 88 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.1.2007 NeroAPI 18:32:29 #1 Phase 111 File APIProgress.cpp, Line 275 DVD-Video files sorted 18:32:30 #2 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 262144KB of Memory 18:32:30 #3 Text 0 File Reader.cpp, Line 124 Reader running 18:32:30 #4 Text 0 File Writer.cpp, Line 122 Writer TSSTcorp CD/DVDW TS-H552D running 18:32:30 #5 ISO9660GEN -11 File geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 18:32:30 #6 ISO9660GEN -11 File geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 18:32:30 #7 Text 0 File Burncd.cpp, Line 3305 Turn on Disc-At-Once, using DVD media 18:32:31 #8 Text 0 File DlgWaitCD.cpp, Line 281 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 1633055 (362:54.05, 3189MB) 18:32:31 #9 Text 0 File DlgWaitCD.cpp, Line 293 Write in overburning mode: NO (enabled: CD) 18:32:31 #10 Text 0 File DlgWaitCD.cpp, Line 2612 Recorder: TSSTcorp CD/DVDW TS-H552D, Media type: DVD+R Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4 Disc Application Code: 0, Extended Information Indicators: 7 18:32:31 #11 Text 0 File DlgWaitCD.cpp, Line 459 >>> Protocol of DlgWaitCD activities: <<< ========================================= 18:32:31 #12 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1633056 (1633056) = #1633056/362:54.6 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1633056 blocks [TSSTcorp CD/DVDW TS-H552D] -------------------------------------------------------------- 18:32:31 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [TSSTcorp CD/DVDW TS-H552D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3344498688, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 1633056 | lead-out | 1 | 0x41 | 0x00 18:32:31 #14 Text 0 File SCSIPassThrough.cpp, Line 38 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 18:32:31 #15 Text 0 File SCSIPassThrough.cpp, Line 83 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 18:32:31 #16 Phase 24 File APIProgress.cpp, Line 275 Caching of files started 18:32:31 #17 Text 0 File Burncd.cpp, Line 4145 Cache writing successful. 18:32:31 #18 Phase 25 File APIProgress.cpp, Line 275 Caching of files completed 18:32:31 #19 Phase 36 File APIProgress.cpp, Line 275 Burn process started at 16x (22,160 KB/s) 18:32:34 #20 SPTI -1066 File SCSIPassThrough.cpp, Line 289 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 Buffer x04956800: Len x4000 18:32:34 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 18:32:34 #22 Text 0 File Cdrdrv.cpp, Line 8647 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 7 h Disc Manufacturer ID: RICOHJPN Media type ID: R03 Product revision number: 4 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8 23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T.............. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 18:32:34 #23 Text 0 File Cdrdrv.cpp, Line 8647 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 7 h Disc Manufacturer ID: RICOHJPN Media type ID: R03 Product revision number: 4 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8 23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T.............. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 18:32:34 #24 Text 0 File Cdrdrv.cpp, Line 8647 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 7 h Disc Manufacturer ID: RICOHJPN Media type ID: R03 Product revision number: 4 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8 23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T.............. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 18:32:34 #25 Text 0 File DVDR.cpp, Line 7215 Drive: TSSTcorp CD/DVDW TS-H552D Book Type request [TSST]: DVD-ROM Changing the Book Type was finished successfully, return code 0 18:32:34 #26 CDR -1207 File DVDR.cpp, Line 5463 Book Type automatically set to: DVD-ROM 18:32:34 #27 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 18:34:21 #28 SPTI -1135 File SCSIPassThrough.cpp, Line 289 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 5E 60 00 00 20 00 00 00 Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C Buffer x02af0000: Len x10000 0x00 00 01 BA 44 08 74 50 0D 87 01 89 C3 F8 00 00 0x01 E0 07 EC 80 00 00 D7 03 39 B2 A1 CA 77 FB AB 0x49 E5 6D D1 92 C3 14 D5 61 19 6D 5F 91 F2 46 BD 18:34:21 #29 CDR -1135 File Writer.cpp, Line 311 Write error E: TSSTcorp CD/DVDW TS-H552D 18:34:21 #30 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 18:34:22 #31 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 18:36:46 #32 Phase 127 File APIProgress.cpp, Line 275 Generating DVD high compatibility borders 18:36:46 #33 Phase 129 File APIProgress.cpp, Line 275 Generating DVD borders completed successfully 18:36:47 #34 Phase 38 File APIProgress.cpp, Line 275 Burn process failed at 16x (22,160 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 17/07/2002 08:53:02 File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 25/04/2005 01:03:00 (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) Cheers for taking the time to read all this!
Hi. This is a lousy version of Nero 6. Use version 6.6.0.18. - Write down your Nero serial number. - Uninstall the current version. - Run the Nero 6 Clean Tool: http://www.nero.com/nero6/enu/Nero_6_CleanTool.html - Install version 6.6.0.18 from the two links below: Package 1: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Package 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe Your burner's firmware can be found here: http://www.toshibaer.com/firmware/index.php?path=TS-H552D/ It's possible you're trying to burn too fast. A good rule of thumb is to burn at half or less the rated speed of the media. You're using Ricoh media which isn't top quality but better than some. Good quality media is made by Verbatim, Taiyo Yuden (available online), and Made in Japan labeled Fuji and Sony. Edit: text added below: You might also try burning with ImgBurn (free). http://www.imgburn.com Also try ConvertXtoDVD for doing conversions. It's better than Nero most of the time. http://www.vso-software.fr/products/convert_x_to_dvd/
Thanks so much for your help laddyboy. I was fiddling around with some things and i've just successfully burnt a dvd, I read a thread with a similar problem to mine and someone suggested disabling the smart encode option, I did this and it seems to have resolved the issue. Computers really do have minds of their own! I'm scared to change anything at the minute in case it stops working again, but if Nero throws another tantrum i've printed out your advice in case, I have a feeling i'll be needing it! Thanks again
Take the advice given by laddyboy, believe him when he says 6.6.1.4 is a "shocker" , I also recommend rolling back to 6.6.0.18 as per his post.