Nerovision Express 2 Transcoding Problems

Glad to see the patch is working for people. I found that link on another forum and thought that this forum would like to know about it. I know that software development takes some time ( being a software developer myself ), but I feel this is(was) a major issue that should have had the full attention of Nero and fixed months ago. Lets face it, NeroVision Express is a MAJOR part of the Nero burning suite, and it didn't seem to work for 30-%40% of the people who shelled out good $$$ for it? I mean, this thread was started last year late fall, thats almost 6 months the problem has persisted. I'm glad they finally got a patch out that works, but I feel it should have been out much sooner.
With that little rant outta the way, I just want to let Nero know that their software (when its working!!! ) is still the best out there that I have tried and does everything that I want it to quickly and easily. I'll continue to use it.

 

NVE project completed successfully with no problems. Patch seems to have worked! Hope this is the case as I was getting close to giving up (and I really like NVE).

 

My thanks to rgordon as well. I'm on my 4th DVD with no problems at all. Even more amazing, I am running the transcoding in background with very low priority and doing a ton of other stuff on the same machine (like transcoding and streaming video to my MediaMVP). I agree that this fix was a long time coming.

rgordon, could you possibly post a link to the other forum where you found the patch. Having a second source for support would be invaluable.

Thanks in advance.

 

Well, I hate to rain on the parade, but a half-dozen attempts to transcode my mpeg-4 file after installing the patch have all failed. Most just hang, one terminated and gave me an error log.

Can I use any other software to transcode the file, or am I stuck with NVE since I captured the video in Nero's mpeg-4 format?

At this point I'm ready to give up on Nero's software. I've now wasted several weeks trying to transfer a single home video to DVD (not to mention the money I spent on the damned software), and I can't believe it's this difficult. If anyone has any suggestions or advice, I'd love to hear them.

 

HI there, Everyone I have a questions for you guys. I tried making a dvd disk from sony handycam using ner vision express 3 i think. the files i used to create contains up to 4.5Gigabytes but the time accumulated is up to 1 hour and ten minutes. So when I tried to burn this Nero just seems to get stuck and the percentage bar is still 0%.

So my ? is does dvd disk movie can not contain more than 4.3gigabytes eventhough the time limit is only 1 hour and ten minutes.

How should i resolve this issue? thank you very much for the info.

 

hi i downloaded the link, but its made no differance so i downloaded all updates from the same nero site and still no joy! my comp still freezes while trying to encode movie files or i get an error message. something still needs to be done but i hope where 1 step closer to resolving the problem.

dean

 

After having my own issues with Nero6 and googling around a bit, I found this forum, and unfortunately, it seems to be full of people in my same boat...many of us having some mysterious and seemingly unsolvable issue with Nero.

I was trying to make a DVD from a long .avi file that I had captured, and I used Nero 6 to set up my DVD menus and such. Everything was nice and easy at first, up until burning time. That is when the mass frustration started.

When I hit the Burn button, Nero gave me some warning, something like, "This project may not finish or may be unstable" or somesuch, then it let me continue the burn process anyway. About 2 or so minutes into the coding/decoding/transcoding(whatever it is) part, it gives me another arror message and kicks me out into the NeroVision Express start menu, and it asked me if I wanted to save the logfile, which I did. I won't post the whole file, because mine is so similar to some of the other ones I've seen on this thread....

[22:08:58] GCCore The following operation did not finish in the past 15 seconds: Grab still image (AVStillSource)

There are quite a few of those ^^^

[21:49:24] GCCore WARNING: Operation locked for more than 15 seconds: EditingOutput (1116)
[21:49:24] GCCore WARNING: Operation locked for more than 15 seconds: EditingInput (304)

And even more of those ^^

It was my search for AVStillSource that led me here. Anyway, after reading this thread, and then trying the patches and updates and such, I still have the same problems. What is the deal here? Nero used to be such a highly respected piece of software. Now I'm starting to think of another phrase with the letters P.O.S. that Nero seems to be turning into. I hope that there is a fix for this stuff....SOMEWHERE, because I love how easy it was to set up my DVD with Nero. It's just too bad that I didn't get to finish it off.

 

When I try to open my project(.nvc) I get this get this Cr*P

Any ideas????????


OS: Windows XP Professional, SP1
CPU: AuthenticAMD, AMD AMD Athlon(tm) 64 Processor 3500+, MMX @ 2200 MHz

Application data:
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c29jazMyLmRsbA==

 

I've had this once as well. No ideas.
Lots of success, too, though.

 

Here is what sometimes works for me when nve starts crashing (actually the earlier mentioned patch cleared up 99% of the crashes but 0% of the hangs):

Close down any nero programs and go to the nero cache directory, for example, in win xp:

C:\Documents and Settings\{your_login_name}\Application Data\Ahead\NeroVision

and blow everything away that's in there (alternatively just move it all somewhere temporarily). There should be some .bin files, .log files, and especially the NVFACache directory. I just get rid of it all for good measure.

Then run nve again as usual. It will rebuild any cache entries you need. I find that nero gets very confused if you replace a file with a different one of the same name, for example.

Actually nero gets pretty confused for any and no reason. I have just about given up on it and resort now to SVCD2DVD and ffmpeg which while less fully-featured are at least are solidly written and supported.

Oops, should have mentioned the directory above is probably hidden by default, so at some point you have to check the show hidden files and directories button in windows explorer to see it.

 

Re NVE3100d: "What a difference a 'd' makes"
The changes were apparently sufficient to warrant the additional 'd' to the version number. The improvement is worthwhile.
I had reported to this forum some weeks ago that Recode had a problem. When any of the buttons was clicked the application simply shut down without affecting the system in any other way.
3100d now has a functioning Recodecomponent!
My main interest however is in creating DVD slideshows. 3100d so far has not made an error. It appears to be faster??
Good work!

 

I have been having trouble with nero vision express 3.1.0.0 as well. In the end I reverted back to the older version. I was just wondering if this new patch fixed up the problem with it being unable to detect Video_TS files.

 

I've read the thread -- and several others -- but could still use some help. Are there any breakdowns as to what the many versions and programs of Nero will and won't do -- and whether the NeroVision 3 patch helps with Express 2 or 6 Ultra? Which -- if any -- should I keep? Any help will be appreciated. Thanks.

On XP, my Sony DRX-510UL failed after several hundred problem-free burns. Nero 5.5 worked great. No luck with the new burner, the Sony DVDirect VRD-VC10.

The VC10's OEM, NeroVision Express 2 insists on analyzing and transcoding mpeg.2 files. With Nero 5.5, it was a simple drag & drop and the files started burning. Now, it's at least 2 hours to analyze, and the transcoding has failed every time.

I have
Nero 5.5 (worked great, but does not recognize my new burner),
Nero 6 Ultra (unopened & returnable), and
Nero Express 2 (OEM with my new burner) -- which doesn't work, for all the reasons stated here.

1. Does the NeroVision 3 patch work with Express 2?

2. If not, is there no free upgrade from 2 to 3? (Express 2 is still being packaged as OEM with brand new hardware.)

3. Does the patch take care of any problem with Nero 6 Ultra? (Is Express 2 or 3 part of 6 Ultra?)

4. Will even Nero 6 Ultra work with my new burner? Nero site says 6 works with all burners -- but does 6 have transcoding problems, and does it "analyze" mpeg.2 files, adding hours to a simple burn?

Best regards, & thanks.

 

glad to hear new update has helped many wish i could say the same. no burn in over 6 weeks started with
20:22:26] DVDEngine ERROR
[20:22:26] DVDEngine cause: 66 (write_fault)
[20:22:26] DVDEngine source: _VOBS
[20:22:26] DVDEngine description: The system cannot write to the specified device.
[20:22:26] DVDEngine
with this on most logs-Node added: Microsoft Kernel Wave Audio Mixer

then after numerous emails to nero and update to latest and many clean uninstall and reinstall and turn burn at once off, still no burn error message just changed to
[20:02:49] DVDEngine ERROR
[20:02:49] DVDEngine cause: 129 (neroapi_call_failed)
[20:02:49] DVDEngine source: NeroBAOOpenFile() returned error condition
[20:02:49] DVDEngine description: _BAOContext::OpenFile()
[20:02:49] DVDEngine

nero dont seem to have a clue the latest email says check for firmware updates of which thier are none. activate dma which was already done and turn off burn at once which was already done.

all this acccomplished and another fresh install, but does it work no just a new error message
########################################################################################
[22:57:58] DVDEngine ERROR
[22:57:58] DVDEngine cause: 2 (internal_error)
[22:57:58] DVDEngine source: _VOBS
[22:57:58] DVDEngine description: Unspecified error
[22:57:58] DVDEngine
the following operation did not finish in the past 15 seconds: Grab still image (AVStillSource)

It seems like everything i am told to try by nero just gets rid of one error and creates another. feel like they are now giving me the run around. $80 bucks for software that works for month then packs in. It is definetly a nero software problem as after some earlier clean installs the first burn or 2 would be success before it went again. plus i tried trial version of competing software today which worded.
if anyone has any ideas they would be welcome as nero are no help. now i dont even get an error log like before just below
S: Windows XP Home Edition, SP2
CPU: GenuineIntel, Intel Pentium 4, MMX @ 0 MHz

Application data:
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The patch is NOT working for me. Please keep plugging away at a good fix, this is VERY frustrating, as I bought the DVD burner to get my home vids on DVD, and bought the software because I was under the impression that it WORKS. I feel a bit jaded, especially after forking out money for it.

 

Ok, after all of this, I have decided to give Nero the boot and try another piece of software. What do you guys know and think of Roxio's Easy Media Creator 7 or Sonic's Record Now software? Do they work as promised(unlike Nero), and are they relatively easy to use? Basically, I just want to put some home videos on DVD and use the software for general cd and dvd purposes, nothing too special. If either of these pieces of software will get that done for me without the headaches that Nero caused, then that is all I need. Thanks.

 

ive tried lots of different programmes, but they all course my comp to freeze! nero sometimes gives me an error message, so i think the problem lies deeper! is there some codecs clashing? xp sp2 maybe?
any help greatly appreciated.

dean

 

I am new here but I've used this program with great sucess.
Only 2 problems while converting from mpegs to dvd:

1. The audio is out of sync.
2. The audio is overdriven (way too loud)

This dosen't happen all this time, but I hate to waste
30% of my disks

Any Ideas?

Thanks

 

For those who are having trouble with our NeroVision software, please send me an EMail with your NeroVision Log file from a failed write attempt. If we had all of you post them on this thread, I think it would make for a long read and a large headache for most.

So instead, just post the results from your discussions with me on this thread, good or bad. Specifically I mean SRC1425;deanash4;seanmc;Grundrush

Hi JWL52,

If you have an OEM version of Nero that came with your recorder, I would return the Retail version of Nero 6 Ultra that you purchased, get your money back, and instead purchase an upgrade from the OEM bundle you have to the full retail from our website for $49.99. (That's assuming you paid $99.99 for the retail box and not less than $49.99 that we charge to upgrade from OEM to Full Retail.)

The patch being discussed here is to resolve a problem we found at the last minute with NVE when adding or transcoding some MPEG2 files to NeroVision Express 3 are solved with this patch.

P.S. Send your log files to me at techsupport4@nero.com


Regards,

Craig
Nero Inc
USA

 

Hi KunFuJo,

I did just receive your Log file via Email, thanks.

I'll respond via this form so that others can see what is going on, and because for some reason my Emails are blocking me from sending to some people while I'm on the road. :-(

Anyway, the log file you provided to me shows that NVE warns you that the project is not safely recordable, but you choose to move forward anyway.

What size is the AVI file you are working with? And how was it created?

The log file shows that it goes to 'PrepareNextSegment' and errors out because there is not more segments left.

Have you tried a smaller AVI file to see if this works? Or even using the NeroVision Cropping feature to make the file smaller, just as a test, to see if it then completes without error. Write it to the Hard Drive for this test.

Regards,

Craig
Nero Inc
USA