Nerovision Express 2 Transcoding Problems

I must admit that I would like the option to disable the preview window during the transcoding process. That would be a useful feature. Does it have an impact on performance?

 

This is good information. I will forward this on to our QA team. But as you can see, the issue can be different from system to system, though the symptoms are the same.

We have a lot of scenarios that we must test to try and isolate the issue. So all input is very much appreciated.

I will create a feature request to allow the optoin to disable the Preview window.

Regards,

Craig
Ahead Software
USA

 

After further investigation of my problem of NVE3 creating coasters, this
is only happening when I choose the "Burn original slide show pictures"
option.
Tried cutting my complex slide show down to basics and then just kept adding
the extra features till the problem reoccured. Tried switching this off on
other slide shows and all now create good disks.

I now have a nuber of large slide shows (150+ slides, in 2+ shows with
sound, captions and complex transitions) and all seem to work OK when "Burn
original slide show pictures" is switched off.

One other anoying feature spotted by someone else earlier is that the abort
button is now greyed out once transcoding starts and so you cant exit a
slide creation session once started. Even if you use Task Manager to kill it
it doesnt die! It looks like its writing to the DVD during the transcoding
process instead of creating an image and then copying it.

 

^^^

I noticed that as well and found the option to turn that off. Right before you hit the burn button, look over the burning settings (don't have the sofware right in front of me to give exacts). There's a checkbox for something called Burn at Once or something similar. It's on by default. Uncheck it and it will create the image first and then burn it. You will also regain the abort button.

Why that "feature" was ever implemented, I'll never know.

 

bull3964 wrote:

I think bull3964 might be on to something here. Based on the post I quoted from, I installed FFDSHOW on my system (XP Pro, Athalon 2500+, 1G memory). After I did this I was able to successfully create a DVD project with NVE3 that had failed in at least 6 previous attempts. Project contained 7 Divx files, animated background, static menu buttons. At least one failure produced an error dialog, but in most cases NVE3 just "disappeared".

I've since burned a second project without a problem. It's my understanding that FFDSHOW affects playback not encoding. This would clearly point to the preview "feature".

 

i would like to add a few coments to the numerous excellent comments re: NVE3 and dvd slideshows.
I agree that temperatureis an issue that must be addressed. Related to this is overclocking. It leads to a temperature rise (even it voltages are not increased) and so contributes to instability. I believe that mp3pro sound files in variable bitrate and/or high bitrate may be a factor althounh I have yet to pin this down. i suspect that nve does not like high bitrate jpegs / progressive scan as well.
At this point I have sucessfully encoded a dvd with mp3 sound - 3 slideshows and 290 slides in total + files saves to the disk as jpegs. I feel cautiously optimistic at this point.
My images are from a film camera scanned at 2M.Oixels and 8 MP.

Ron McDermott

 

Hi to all, here I have a small piece of an error log file, when NVE3 failed. I hope this will help to solve the problems.


[13:14:47] DVDEngine ...VOB1 CELL4 VOBU307 VOBU_S_PTM 260707602 VOBU_E_PTM 260761602 (132)
[13:14:47] DVDEngine DumpExceptionInformation(): Caught SEH Exception 0xc0000005 during encoding
[13:14:47] DVDEngine DumpExceptionInformation(): Exception was raised from C:\Program Files\Ahead\NeroVision\NeroMediaCon.dll at RVA 0x0000dbc3
[13:14:47] DVDEngine ########################################################################################
[13:14:47] DVDEngine ERROR
[13:14:47] DVDEngine cause: 128 (nmc_processing_exception)
[13:14:47] DVDEngine source: _VOBS::_M_do_guarded_processing ()
[13:14:47] DVDEngine description: Exception during encoding
[13:14:47] DVDEngine ########################################################################################
[13:14:47] DVDEngine ********END: _VOBS - Process VOB
[13:14:47] DVDEngine ******END: VTSTT_VOBS#1 - Process Create
[13:14:47] DVDEngine ****END: Create - VTSTT_VOBS#1
[13:14:47] DVDEngine **END: _DVDVideo - Create
[13:14:47] DVDEngine DVDENGINE exception caught.
[13:14:47] DVDEngine END: IDVDVideoSessionImpl - CreateVOBs
[13:14:47] DVDEngine BEGIN: DVDSessionBase - RegisterCallback
[13:14:47] DVDEngine ...Session callback unregistered...
[13:14:47] DVDEngine END: DVDSessionBase - RegisterCallback
[13:14:47] DVDEngine BEGIN: DVDSessionBase - Clear
[13:14:47] DVDEngine END: DVDSessionBase - Clear
[13:14:47] DVDEngine BEGIN: DVDSessionBase - Destroy
[13:14:47] DVDEngine END: DVDSessionBase - Destroy
[13:14:47] NeroVision Process information:
[13:14:47] NeroVision --------------------
[13:14:47] NeroVision Address Version Module name

I think this was the most important part of it.

gr vctiesto

 

I can pretty much eliminate temperature from my equation. I can assure you that it is not an issue.

I've had my computer pegged at 100% cpu usage for over 24 hours doing some batch jobs in Virtualdub during the summer in my un-airconditioned apartment with it being in the high 80s outside with no issues at all.

Meanwhile, I get random instability problems doing a 15 minute transcode during the fall when it's about 65 degrees in my place.

So far, I've been stonewalled trying to track down the issue. I ran the same job again last night with the window in focus and the application froze transcoding the last title for the disc (it should be noted that the source files were already DVD Spec MPEG2 so FFDShow really can't be blamed here as I do not think it handles MPEG2 playback.)

Also, that time, it didn't manage to crash my computer nor did it produce any errors. It just...stopped. Notice I said stopped and not froze, because there's a difference. The buttons on the interface were still able to be clicked and I could move the window around to my heart's content. However, it wouldn't abort and it wouldn't finish. I couldn't even kill it with end task so I had to reboot the computer.

After rebooting, I tried it again. Same project, same background processes running, yet this time the whole process went through without a hitch. One thing I did notice though is that the preview display updated less frequently as the disc was being compiled. Since these were already MPEG2 files, the transcoding step is very quick and runs at about 100fps. At the beginning of the process, the preview window was updated quickly. Near the end, it was almost a slideshow.

However, I am now left with the inability to reproduce the crash. Next I am going to try running my TV card once before the process. The first time I ran it and it crashed I was not on a fresh reboot. The computer had been on for a bit and I was watching a little TV with my TV card and Descaler. I wondering if maybe running anything that accesses a video overlay before doing a project is bad news. I'm just grasping straws here bascially. We will see.

 

Well installed the last update and gave NV3 a shot converting PAL to NTSC. I would stack the PAL VOB's, merge them and create chapter stops. I have done this many times in the past with good results. This time I ended up with a garbled picture. Went back to NV2 and it worked fine. Never got around to trying a slide show.

 

*SIGH*

Died again. On a fresh reboot no less.

Tried a different compilation. 5 xvid avi files and 1 mpeg2 file.

It "stopped" 25% into the first file.

Again, stopped means not crashed, it just gave up. The Elapsed counter is still running for the total progress bar, but not for the current progress bar. Abort does nothing. I have to hard reboot to kill Nerovision (windows will not shutdown with it running).

There is something very fundamentally wrong with this application. It's been a long time since I've had something play this badly with my OS.

The very last thing in my NeroVision log is

******
[20:35:46] GCHW Node added: Microsoft Kernel Audio Mixer
******


Which matches the last thing in the log that someone else posted here.

 

After getting loads of runtime errors I reinstalled everything but now get the [20:44:02] GCHW Node added: Microsoft Kernel Wave Audio Mixer fault or just random freezes and crashes.
This programme is unbelievalbly buggy and it is not worth bothering with until it has had a major overhaul.

 

A different compliation yet again.

Did an export this time instead of trying to burn the dvd.

*****
[21:26:36] GCHW Node added: Microsoft Kernel Audio Mixer
*****


I wish these things were a little better documented. I would love to know what this stuff means so I could TRY to get around it.

 

Guess what guys? WE HAVE PROGRESS.

At least for all you win2k people out there crashing at the Kernel Audio Mixer.

Knowledgebase Article KBB19745
http://www.microsoft.com/downloads/...B5-A2F6-44E4-8B9D-62DA64EC9689&displaylang=en

It's an update for kmixer.sys which is the Kernel Audio Mixer driver. It changed my version from 5.00.2195.6655 to 5.00.2195.6752. I am now past the point where the AVI file would crash in the encoding process and it's still going. I got about 15 minutes left, but it's looking good so far.

As far as I know, there is no similar update for Windows XP. Why? Microsoft maintains that this is not an issue with kmixer.sys but a problem with whatever software is crashing while using it. Since I don't write programs interfacing with WDM kernel streaming drivers, I don't really know who's right or wrong here.

HOWEVER

Maybe this will give the Ahead people a better focus to at least fix some of these crashes.

*15 minutes later*

"Export Process Completed Succesfully"

WOOHOO

Now time to try the whole thing, all 6 files. Will report back tomorrow with results.

 

Success is fleeting.

In my big project, I got 3 files encoded before the exact same "stopping" happened again.

I look in the log file and what do I see?

*********
[00:08:14] GCHW Node added: Microsoft Kernel Audio Mixer
*********

I suppose I can go back and encode these files all seperately like I did the last poject, but this is really getting old.

 

Has anyone had any success with resolving the "Runtime" error problem? I successfully created a dvd from a single mpeg2 file with no chapters, transition, etc. Then I tried creating a movie with 5 chapters but no transitions or motion menus, & I got a Runtime Error after 8 minutes of transcoding. I had minimized to tray & no other programs were running. When I clicked ok on the error box, the program simply closed, no log file.

 

I have had the same problems here that most others have had.

During my encoding (when it's doing menus) Nero will freeze about 80% of the time. It just hangs there with "no responding" in the task bar.

I did the clean install, did all the updates, etc. Doesn't work right.

Is this a buggy piece of software, or am I braindead?

Can anyone recommend something else to copy my avi files into a DVD-Video that is pretty much wizard-based or simple?

 

I have been able to produce a good DVD by simply not using all the special features. ie Animated Buttons.

As mentioned before Nero would for no reason shut down on its own within minutes of the transcoding process butONLY if the animate tick box was checked.and also using a slideshow with random transitions.

I recently upgraded my PC because I thought It was a hardware fault, spent a fortune on this one and was shocked to find that it had the same problems.

The other thing that I did was to burn it to hard drive first then burn on to DVD.

For my production I used Ulead Media studio 7 to capture & edit the footage.

I captured it from a Sony DV camera and compressed it to Mpeg 2 to save time later when rendering.

the end result was 4 short clips ranging from 2 minutes to 9 minutes and finaly a 14 minute clip
I then used Nero to create my Menu and slide shows

I had 6 slideshows that had between 44 to 67 pictures in each all with random transitions and mp3 soundtracks.


This is my system spec:
Motherboard
Asus A8V Deluxe

Processor
AMD Athlon 64 3500 )

Memory
2x Crucial 512MB DDR PC3200
Graphics
ATI Radeon 7200
PSU
Tagan TG480-U01 480W Silent PSU
Hard Drive
200 gig Maxtor SATA

 

Other than the ocassional random crash to desktop with no error, I too am getting transcoding problems, where the overall burn process timer keeps on ticking but the "transcoding Menu 1" timer stops, and nothing gets done.

I was able to fix this problem when I turned off all menu animations. Also, on a side note, when menu animations were on, the menu preview button did work, although only the last button on any given menu would be animated.

These are repeatable problems. I was able to burn a DVD with menu animations once before the October update was released, though still only the last menu item would be animated. So my problems at least seem to be linked to the way that menu animations are handled.

Hope this helps.

 

I haven't used animated menus in any of my compilations, so that is not the root of my problem.

 

I have been getting some strange results with dvd of slides 2-3 shows long - about 180+ images nve 3 and 3.0.1.4
I have not had the shutting down since nn.18 but shows dont work on SOME players. In one case not at all, in the other the menu refused to work but it you pressed play the slide show ran with out error. Sould this be due to the short lead out? (One ot the players - an Omni - has been ocnsistently reliable and able to play anything put in it?
HOW ABOUT A UTILITY TO CONVERT VERSION 2 PROJECTS TO 3??
Ron McDermott