Hi, Thanks for your reply. I tried your code and got the message "Not Allowed". Before posting my inital question, I'd tried 3 codes generated by this calculator, but the message was something like "incorrect code". So different message, same result: the phone is still locked! Any suggestions? Thanks again
“Cannot undo restriction” or “Not allowed” means. After you have made 5 attempts or even 3 attempts on newer phones and failed, the phone displays that message, meaning that the phone is "hard locked." At this point, you will still be able to use the phone with the original provider, but you will not be able to unlock it by codes. You will need to take or send it to a professional for direct unlocking service.
