Obtaining Lincence User ID and password

Discussion in 'All other topics' started by Jameswjr, Dec 9, 2004.

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  1. Jameswjr

    Jameswjr Member

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    The 321Studios software which I have requires a Lincence ID number. Which I do not have. I purchased the product and have never been able to use it.

    (I first bought the product, but the computer I had previously did not have a DVD drive. The current computer does.)

    I would like to know if I could obtain a Lincense user ID and password?
     
    Jameswjr, Dec 9, 2004
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  2. ddp

    ddp Moderator Staff Member

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    you should have got id # with disc, did you check 321 studios? for #
     
    ddp, Dec 9, 2004
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  3. Jameswjr

    Jameswjr Member

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    When you type there web site into the address text box it refers you to a different site. They redirected me to here.
     
    Jameswjr, Dec 9, 2004
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  4. flip218

    flip218 Moderator Staff Member

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    Where did you purchase XCopy? Online or Retail (box)?
     
    flip218, Dec 9, 2004
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  5. Jameswjr

    Jameswjr Member

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    Online. I do not have the e-mail they sent me with may have the ID and password I need.

    Also, 321Studios.com is closed.
     
    Jameswjr, Dec 11, 2004
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  6. flip218

    flip218 Moderator Staff Member

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    Try to retrieve you password this way.
    http://secure.smarterimage.com/solo/customers/forgotpw.asp

    If you are able to get your password log in here:
    http://dvdxcopy.com/
    click on detail and you can get your license

    If you are not able to get your password. You will have to send in a support ticket and hope they are able to find your info.

    All XCopy questions are to be posted in the XCopy forum ---> http://dvdxcopy.afterdawn.com

    Read this: (info on how to fill out a support ticket and more)
    http://forums.afterdawn.com/thread_view.cfm/99636
     
    flip218, Dec 11, 2004
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