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Panasonic DMR-E85H error U99

Discussion in 'DVD recorders' started by K2SMN, Jan 4, 2005.

  1. psujmatt

    psujmatt Member

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    [bold] beckmen [/bold]

    I've posted this somewhere in the nearly 30 pages, but for me, I need to do the following after a ch up/down reset to disable TVGOS and still be able to manual program a recording:

    1. auto channel setup
    2. setup the TVGOS
    3. auto channel setup again

    If I skip (1), I get all buttons greyed out.

    Following this, the auto channel setup button is NOT grey, but the others still are.

    Editted to say: I do NOT have a cable box
     
    Last edited: Oct 20, 2005
  2. shaolin00

    shaolin00 Guest

    Panasonic Update:

    Got a message from Cheree at Panasonic and she thinks the issue should be resolved in a couple days. TVGOS and Panasonic are collaborating on the issue and I got the impression they were close to a solution.

    Lets hope she is right.
     
  3. beckmen

    beckmen Member

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    OK, I did the factory reset and am now operating on manual mode. Hopefully they will fix the TVGuide thing at some point and I will be able to go back to using the TVGOS System. It does rule. Now I only need to be sure and check back in every couple of weeks to check on progress...
     
  4. xclratn

    xclratn Member

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    Not sure if you have anyone from TN or not yet, but I am in Brentwood, TN. Using Pany E85H. Comcast Cable. Never seen a U99. I have my cable split from one to two. One of these goes into the E85H via coax.

    Now that I have posted, I will likely start getting them.

    Robert
     
  5. Bonus2

    Bonus2 Guest

    Amazing, my E85H is now back in a stable mode. I am getting 11 ads ( 24, American Express, Bowflex, Breeders Cup, Cheers & Jeers, Davidson’s Assoc., ITV Subscription, TV Guide Subscription, Timeshares) and fully populated for 3 days of Ch 2-99, CH 201-279, Plus Ch 301 -382 (these include 4 HBO channels, 5 Showtime Etc) and even the 8 HD channels have full listings for 3 days.
    It is a very simple fix for E85H. I had done this fix Oct 8th and was stable with no U99s for 9 straight days with complete ads and 7 days listings for all the channels I just listed above.
    All you need to do is Ch – up CH – down and then 30 seconds with plug out of wall. You will then have a flashing time and when you turn on the E85H you will be in set up and then add line L3 for cable box connection, zip code, Motorola (or other box) for the channel switcher and then power off to put E85H in standby. I did all this on 10-19-05 at 5 am. Today 10-20-05, at 5 am I now have the complete ads and listings completely populated for 3 days. So it does not take so long to get your E85H stable again with no U99s. After about 12-14 hrs when I turned the E85H on it gave a choice of 4 line ups and I picked the 1st. Then I powered it down to standby. Now everything is working flawlessly. I was in this state for 9 days Oct 8 – Oct 17 until Cheryl asked me to go into the service mode to find my Host Version number which is 0970DL. After coming out of service mode I had TV listings but no ads. Also when in standby it would channel surf to download TV Guide data but went to many channels to do this. It would go to CBS, ABC, three different PBS and stay 2 – 4 minutes on each channel. I watched it go to WENH a NH PBS and after 2 minutes there my first U99. I Powered on to get rid of U99 and went to standby and left it in this state for 2 days to see if it would fix itself. I had about 4 U99s but everything else worked such as record and burn to DVD. I did record 3 shows but a 4th show failed to record because a U99 came before the show could record.
    Now after the fix in standby mode it only searches 2 channels for data CBS (Ch 4 Comcast Boston) and MSNBC (Ch 53 Boston). Entering into the service mode erased the ads but also erased the information that told the E85H what Ch to go to for the downloads based on my Zip code. Trying to get TV Guide data from my over 200 channels overwhelms the E85H and causes the U99s.

    Sorry for the long post but I am confident you all can fix your E85H U99 issues by the Ch – up Ch – down and then 30 seconds unplugged.

    Bonus2
     
  6. RX7Fan

    RX7Fan Regular member

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    Just a Quickie, no u99's since last friday, promos are good, took a glitch on the listings due to the version research for chryl, I'm only missing tues, and thurs of next wek, been doing regular (Daily) recordings using TVGOS, the message from cheryl is what she told me also, they aren't sure according to her what even caused the problem in the first place, ... sounds familliar, when somebody asks me to fix something, and I fix it, and they say what was it, I say "Don't know, it just works now)
     
  7. shaolin00

    shaolin00 Guest

    Hey all, I was just wondering about something a little off topic. If your recorder has an FR record mode and you burn a DVD, lets say a show, and play it in another player, how does it fare? I tested it in a GE DVD Player and at certain points in the show, which was not very often, it had a brief stutter. I have heard that some DVD Players do not like the FR bit rate and might have problems.
     
  8. Skatter21

    Skatter21 Member

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    I read somewhere that for recordings between 2 and 3 hours, the FR dubs will play well to most players but beyond that you may see problems (mileage may vary). I have not tried going outside this recommendation, but the dubs I have made with FR have worked fine on other machines.
     
  9. jtisch

    jtisch Member

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    I've been reading all the posts since trying to solve the U99 problem with a call Panny tech support and their solution failed. They suggested the firmware update to no avail. I've tried numerous resets also to no avail so I was resigned to turning of TVGOS function and doing manual programming until I inadvertently may have solved the problem.

    While waiting for my new tv to be delivered yesterday, I unplugged the DMR-E85 for several hours and then plugged it back in after delivery and the TV was on it's stand. I enabled the TVGOS and so far, no U99's which had been coming every 30 minutes or so which required the usual pushing the power button twice to get it to go on. I am now receiving the TVGOS and so far it has populated for 2 days. Is it possilbe that it was this simple - unplugging for a few hours and then plugging it back in?
     
  10. shaolin00

    shaolin00 Guest

    I doubt that leaving it unpluged for a couple hours would do anything different since the memory would of been cleared out seconds after the power was lost to the machine.
     
  11. Bonus2

    Bonus2 Guest

    Rx7fan
    You responded:
    Just a Quickie, no u99's since last friday, promos are good, took a glitch on the listings due to the version research for chryl, I'm only missing tues, and thurs of next week
    I did the same thing at Cheryl's request and got 0970DL and still had schedule listings but right away lost all ads and E85H forgot what stations it was supposed to use for downloading TV Guide data. I am almost positive that if you get channel listings but no ads you will also be getting U99s. The fix is CH -up and Ch down on the front of the E85H at the same time until E85H resets and 12:00 time is flashing on front of E85H followed by 30 secs unplugged. You will have to go through set up again but within a day or two you will have full listings and ads and no U99s.

    Bonus2
     
  12. sfstan

    sfstan Guest

    it seems panasonic phones are extremely busy, but i suspect they are limiting their calls at this time. what do you think. great company.
     
  13. shaolin00

    shaolin00 Guest

    More than likely, they have only a couple customer service reps working at one time nationwide. I have found this to be true in dealing with other companies like this.
     
  14. BudinMA

    BudinMA Member

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    I've called at night around 6:30 and the lines were all busy I couldn't even get through and hear the "42 minute wait time"
     
  15. jtisch

    jtisch Member

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    I would at 1st tend to agree that memory is cleared within seconds of unplugging the unit, but on the other hand there must be a reason why when we have certain kinds of PC problems we are told to do a cold boot by 1st turning the PC off and leaving it off for 30-60 seconds. I personally have experienced a huge difference in PCperformance when doing a cold boot as opposed to a warm boot when trying to correct a problem. Obviously I have no clue if I will remain U99 free, but to this point it's been over 12 hours and so far so good. Has anyone else tried the unplugging method? Or was I just lucky?
     
  16. shaolin00

    shaolin00 Guest

    RAM is volatile for the most part meaning that once power is lost the individual logic gates that determine which cell is on/off lose their ability to hold a state and reset to an off state which in turn clears memory. The time needed to have this effect propogate throughout the array of memory could be microseconds or seconds depending on how much memory is there. During a 'warm boot', since the voltage is still being applied, the memory contents will remain and will not change until overwritten. Kind of like your HDD, if you erase something on your HDD it is still there until you write over it. The only way to truly erase a HDD is to write a '0' value to the whole HDD.
     
    Last edited by a moderator: Oct 20, 2005
  17. mdqGus

    mdqGus Member

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    [bold] "While waiting for my new tv to be delivered yesterday, I unplugged the DMR-E85 for several hours and then plugged it back in after delivery and the TV was on it's stand. I enabled the TVGOS and so far, no U99's which had been coming every 30 minutes or so which required the usual pushing the power button twice to get it to go on. I am now receiving the TVGOS and so far it has populated for 2 days. Is it possilbe that it was this simple - unplugging for a few hours and then plugging it back in? " [/bold]

    Same here, it's been OK since Monday. Not a definite
    fix though.

    Panasonic & Gemstar still working on this issue.
     
  18. soju

    soju Member

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    I am having the same U99 problems on my DMR-E95HS model. Are others with this model experiencing the same grief as all of us with the TV Guide glitches?

    Yesterday, after leaving the TV and recorder on for most of the day, I had no U99 appear. About 20 minutes after I turned it off last night, the U99 appeared. I unplugged/replugged and went to bed with no U99 on the display.

    Woke up this morning to a U99 on the display. Did the "unplug/10 min./replug" routine and have not turned off the TV/recorder yet. Guess I will just leave it on when I have to record when I go out to ensure that U99 does not creep back in and screw up my manual timed recordings!

    Anyone having success with turning off the TV Guide function completely? what is the best way to do this?

    Thanks
     
  19. vulcanusa

    vulcanusa Regular member

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    soju,

    The only people I know of who have not been able to disable the TV Guide download and prevent all occurrences of U99 are those who have a cable box. I do not have a cable box. I am presuming that you have upgraded your E85H firmware to the latest version so that you eliminate U99's as a consequence of performing Divide Title.

    See post "22. September 2005 @ 10:41" on page 7 regarding how to disable the TV Guide download.

    Also check out post "29. September 2005 @ 16:56" on page 8 of this thread.

    And post "2. October 2005 @ 16:45" on page 9 of this thread.

    And post "19. October 2005 @ 18:14" on page 29 of this thread.

    I believe the instructions for performing the Auto Channel Scan are around pg. 43 or pg 46 in the manual.

    If you perform a factory reset (press the channel ^ and v buttons on the unit for several seconds simultaneously - not on the remote) or if you enter and then exit "service mode", any programs already recorded on the HDD will still be there.

    For more info on "service mode", "factory reset", and how to perform the firmware upgrade, see http://www.dxcc.com/dmr-e85h.htm

    Service mode and factory reset have been discussed extensively on this thread - to say the least.
     
    Last edited: Oct 20, 2005
  20. psujmatt

    psujmatt Member

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    Regarding my de-activating TVGOS post (19. October 2005 @ 21:50), I do NOT have a cable box and have successfully disabled the downloads...no u99 errors since then. The key is doing the seemingly useless "auto channel" before configuring TVGOS. No idea why, but it worked!
     

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