I have a issue that many people have had. Namely how does an owner of any computer, in this case an HP desktop, reload the OS when the original cd is not available and cannot be bought anywhere? Even HP does not have an order form for this model. I have 3 HP DC7700 towers. All 3 are password protected. A number of questions follow. I DID create a new password for myself so I could gain access. I prefer NO password. The default password, now changed, was "ADMINISTRATOR" as displayed on the log on screen. Simple yet annoying. Is there a way to REMOVE this password and the one I created so the desktop is now accessable WITHOUT a password? If yes how do I do that? Can I simply remove the PASSWORD jumper on the board? Wait and then replace it? Will that remove the password so I have access to the desktop? Can I use my DELL CD to reload the OS? I tried it but I got a "NON GENUINE" error from the auto phone system when I tried to activate it. The displayed ID CODE was rejected, hence the error. In the past I have used my DELL cd on a DELL any model/vintage, to start over to fix issues and remove the annoying password. Drivers are not an issue. I have no one I can borrow a cd from let alone burn a copy. I do not know how nor do I have the drive or software. I am sure my standalone DVD recorders cannot read DATA CDs. If I remove my ADMINISTRATOR account will that give me access? The page says an ADMINISTRATOR cannot delete his own account, nor are the steps given. Only another ADMINISTRATOR can do that. Where can I get an HP version of XP PRO installation CD? I cannot find one anywhere. If I insert my DELL CD would not the MS process display instead of the DELL process? DELL inserted into a NON DELL? BOTH processes are on the CD.If yes can I use any of these HP COAs when asked? This is a common issue. I cannot believe this has to be so complicated. Blame MS for that.