PC freezing / sluggish

k, I ran the avg uninstaller you provided, what log you wanna look at to make sure it's gone?

 

New Attached log

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/13/2012 1:33:41 PM
System Uptime: 8/25/2013 11:00:36 AM (9 hours ago)
.
Motherboard: Hewlett-Packard | | 1664
Processor: AMD Phenom(tm) II P650 Dual-Core Processor | Socket S1G4 | 2600/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 452 GiB total, 228.586 GiB free.
D: is FIXED (NTFS) - 14 GiB total, 1.513 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0000
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter
PNP Device ID: ROOT\*ISATAP\0000
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0001
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #2
PNP Device ID: ROOT\*ISATAP\0001
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Teredo Tunneling Adapter
Device ID: ROOT\*TEREDO\0000
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TEREDO\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP152: 8/9/2013 10:04:05 AM - Device Driver Package Install: Brother Printers
RP153: 8/14/2013 11:46:01 AM - Removed Adobe Reader X (10.1.4) MUI.
RP154: 8/24/2013 9:07:40 PM - Removed Ad-Aware Antivirus.
RP155: 8/24/2013 11:20:12 PM - Revo Uninstaller's restore point - TurboTax 2011
RP156: 8/24/2013 11:26:04 PM - Removed AVG 2013
RP157: 8/24/2013 11:43:40 PM - Removed AVG 2013
RP158: 8/24/2013 11:48:28 PM - Removed AVG 2013
RP160: 8/25/2013 11:35:26 AM - Revo Uninstaller Pro's restore point - AVG 2013
RP162: 8/25/2013 3:22:25 PM - Revo Uninstaller Pro's restore point - McAfee Security Scan Plus
RP163: 8/25/2013 4:15:33 PM - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
µTorrent
AdFender
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop CS6
Adobe Reader XI (11.0.03)
Adobe Shockwave Player 11.6
Advanced SystemCare 5
Agatha Christie - Peril at End House
AMD Fuel
Any Video Converter 3.3.9
ATI Catalyst Install Manager
Audacity 2.0
avast! EasyPass
avast! Free Antivirus
Avidemux 2.6 (32-bit)
Bejeweled 2 Deluxe
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blasterball 3
Blio
Bounce Symphony
Brother MFL-Pro Suite MFC-J425W
BTGuard 2.6
Build-a-lot 2
Cake Mania
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon MP Navigator EX 4.0
Canon MP280 series MP Drivers
Canon MP280 series User Registration
Canon My Printer
Canon Solution Menu EX
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Chuzzle Deluxe
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
ConvertHelper 2.2
Coupon Printer for Windows
CyberLink YouCam
D3DX10
Diner Dash 2 Restaurant Rescue
DivxToDVD 0.5.2b
Dll-Files Fixer
Dora's Ballet Adventures
Dora's World Adventure
DVD Flick 1.3.0.7
DVDInfoPro
Energy Star Digital Logo
ESU for Microsoft Windows 7
Evernote v. 4.2.2
Express Burn
Farm Frenzy
FATE - The Traitor Soul
ffdshow v1.2.4453 [2012-05-21]
GIMP 2.8.0
Google Chrome
Google Talk (remove only)
Google Talk Plugin
Google Update Helper
HandBrake 0.9.6
HDD Observer
Hewlett-Packard ACLM.NET v1.2.1.1
High-Definition Video Playback
HiJackThis
HP Auto
HP Client Services
HP Connection Manager
HP Customer Experience Enhancements
HP Documentation
HP Games
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Setup
HP Setup Manager
HP Software Framework
HP Support Assistant
IDT Audio
ImgBurn
Inkscape 0.48.2
Java 7 Update 25
Java Auto Updater
Java(TM) 6 Update 24 (64-bit)
Java(TM) 6 Update 35
Junk Mail filter update
LightScribe System Software
Magic Desktop
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
MKVToolNix 6.3.0
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
Mystery P.I. - Stolen in San Francisco
Namco All-Stars PAC-MAN
Nero 11
Nero 11 Disc Menus Basic
Nero 11 Effects Basic
Nero 11 Image Samples
Nero 11 Kwik Themes Basic
Nero 11 PiP Effects Basic
Nero Audio Pack 1
Nero BackItUp 11
Nero BackItUp 11 Help (CHM)
Nero Backup Drivers
Nero Burning ROM 11
Nero Burning ROM 11 Help (CHM)
Nero ControlCenter 11
Nero ControlCenter 11 Help (CHM)
Nero Core Components 11
Nero CoverDesigner 11
Nero CoverDesigner 11 Help (CHM)
Nero Express 11
Nero Express 11 Help (CHM)
Nero Kwik Media
Nero Kwik Media Help (CHM)
Nero Recode 11
Nero Recode 11 Help (CHM)
Nero RescueAgent 11
Nero RescueAgent 11 Help (CHM)
Nero SoundTrax 11
Nero SoundTrax 11 Help (CHM)
Nero Update
Nero Video 11
Nero Video 11 Help (CHM)
Nero WaveEditor 11
Nero WaveEditor 11 Help (CHM)
nero.prerequisites.msi
Nuance PaperPort 12
Nuance PDF Viewer Plus
PaperPort Image Printer 64-bit
PDF Settings CS6
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
RealDownloader
RealNetworks - Microsoft Visual C++ 2005 Runtime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
REALTEK Wireless LAN Driver
RealUpgrade 1.1
Recovery Manager
Replay AV 8
Replay Converter 4
Revo Uninstaller 1.94
Revo Uninstaller Pro 3.0.7
Riverpoint Writer
RoxioNow Player
Scansoft PDF Professional
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Slingo Supreme
SpeedFan (remove only)
Spybot - Search & Destroy
Strongvault Online Backup
SUPER © v2012.build.51 (April 7, 2012) version v2012.build.51
Synaptics Pointing Device Driver
The Weather Channel App
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update Installer for WildTangent Games App
Video Magic 6.0.0.4
VideoPad Video Editor
Virtual Villagers 4 - The Tree of Life
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
VLC media player 2.0.1
welcome
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinPcap 4.1.2
WinRAR 4.20 (32-bit)
WinZip 16.5
Wise Disk Cleaner 7.55
WM Recorder
WMV9/VC-1 Video Playback
Xvid Video Codec
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
8/25/2013 7:33:53 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
8/25/2013 7:33:37 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{A1AE69A2-642C-45EC-91C9-C43FDF94F91E} because another computer on the network has the same name. The server could not start.
8/25/2013 7:33:37 PM, Error: NetBT [4321] - The name "JRDENN-HP :20" could not be registered on the interface with IP address 192.168.0.2. The computer with the IP address 192.168.0.3 did not allow the name to be claimed by this computer.
8/25/2013 7:33:31 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
8/25/2013 3:22:57 PM, Error: NetBT [4321] - The name "JRDENN-HP :0" could not be registered on the interface with IP address 192.168.0.2. The computer with the IP address 192.168.0.3 did not allow the name to be claimed by this computer.
8/25/2013 11:01:28 AM, Error: Service Control Manager [7000] - The vToolbarUpdater15.5.0 service failed to start due to the following error: The system cannot find the file specified.
8/25/2013 11:01:10 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126
8/25/2013 10:53:41 AM, Error: NetBT [4321] - The name "JRDENN-HP :20" could not be registered on the interface with IP address 169.254.14.138. The computer with the IP address 192.168.0.2 did not allow the name to be claimed by this computer.
8/25/2013 10:53:41 AM, Error: NetBT [4321] - The name "JRDENN-HP :0" could not be registered on the interface with IP address 169.254.14.138. The computer with the IP address 192.168.0.2 did not allow the name to be claimed by this computer.
8/24/2013 5:07:02 PM, Error: NetBT [4321] - The name "JRDENN-HP :20" could not be registered on the interface with IP address 192.168.0.2. The computer with the IP address 169.254.14.138 did not allow the name to be claimed by this computer.
8/24/2013 5:07:02 PM, Error: NetBT [4321] - The name "JRDENN-HP :0" could not be registered on the interface with IP address 192.168.0.2. The computer with the IP address 169.254.14.138 did not allow the name to be claimed by this computer.
8/24/2013 11:40:00 PM, Error: Service Control Manager [7003] - The AVGIDSAgent service depends the following service: AVGIDSDriver. This service might not be installed.
.
==== End Of File ===========================

 

BTW: What's up w/ these program/games

Agatha Christie - Peril at End House

Dora's Ballet Adventures
Dora's World Adventure

Is this stock Windows stuff>

 

No, they are not windows stuff...

Sorry I was out all day. will look over your logs and get back to you.

you have so much stuff on that little HP that I doubt you know what half of it is..
after you got rid of AVG, did you install Avast? never mind, I see it..

2oG

@ddp, you want this one? LOL

 

mossfan18,

Looked over some of the Logs and it looks like the AVG uninstaller worked. Follow the below paths to see if they are gone.

The whole “AVG Secure Search” and "AVG SafeGuard toolbar" folders should be gone.. If not, you have Revo Pro and can use the Forced Uninstall feature to follow the path and uninstall the files marked in RED.


C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe

C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\loggingserver.exe

C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.5.0\npsitesafety.dll

C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe



This is going to be like eating an elephant, just have to take one Byte at a time……


2oG

 

mossfan18,
It’s good to remove all those junk programs that ddp listed and also run the following to get rid of some more:

Download and run PC DeCrapifier -> HERE.

The free PC DeCrapifier removes dozens of craplets automatically. Using this program is exceedingly simple. Just run it, and it does its removal work automatically. Don't expect it to completely clean your PC, because it removes only a specific set of craplets and trialware programs, those that are specifically put on new PCs, such as QuickBooks Trial, Wild Tangent Games, Dell URL Assistant, and many others.

:Remove unneeded start-up entries:

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if still present):

O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O3 - Toolbar: (no name) - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - (no file)
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [NBAgent] "C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Google Update] "C:\Users\JRdenn\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe –scheduler
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden (User 'Default user')

Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.


After doing the above Post a fresh HJT Log and we can find some more….

 

Ran Revo FU & it said "Revo hasn't found any leftover items" on each item you had me check.

 

that's good... now continue.

p.s. is it running any better, yet?

 

sorry, been at work, but thanks a zillion, pc running waaaaaay smoother. so Ii can delete all that bloatware safely, the games and such? I'll run those programs and post a new hjt log tom.

Thanks guys!

 

You still have Way Too Much installed on your computer. Most of which I just know you're not using.
Use your Revo and go through the programs one at a time. If you know what it is and you decide you don't use it or need it then uninstall it.... If you don't know what it is google it before removing so you don't take out something that's needed...

Do post a fresh HJT Log after removing stuff and I'll look for more things that are starting and running when they don't need to be, just using resources and slowing you down.

 

Alright, off work & back on to cleaning .. will post log momentarily


This pc is running much smoother though already!

 

BTW: SUPER © "Simplified Universal Player Encoder & Renderer". It's a GUI to ffmpeg, mencoder, mplayer, x264, ffmpeg2theora & the theora/vorbis RealProducer plugIn.

..a tool to convert (encode) or play any Multimedia file. It is a Multimedia Encoder and a Multimedia Player.

 

BTW: I followed the paths to see if the AVG files were gone but they weren't. All of these AVG files you listed were in the program files and I used REVO Pro to uninstall the.

 

Very good..
clean those 04 lines that I listed in HJT then post a Log.

You're getting there

2oG

 

BTW did you run decrapifier? it not pls do so.

Download and run PC DeCrapifier -> HERE.

 

EDIT: Fixed

 

Ok, I used the PC DeCrapifier and ran HJT 7 fixed the select entries. Here's the new log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:27:53 PM, on 9/1/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\AdFender\AdFender.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\ProgramData\FLEXnet\Connect\11\agent.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\JRdenn\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: (no name) - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - (no file)
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: avast! EasyPass Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Speech Recognition] "C:\Windows\Speech\Common\sapisvr.exe" -SpeechUX -Startup
O4 - HKCU\..\Run: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - Startup: AdFender.lnk = C:\Program Files (x86)\AdFender\AdFender.exe
O4 - Startup: BTGuard Updates.lnk = C:\BTGUARD\settings.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Show avast! EasyPass Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show avast! EasyPass Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Connection Manager 4 Service (hpCMSrv) - Hewlett-Packard Development Company L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater15.5.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14111 bytes

 

You’re looking a lot better.. You still have some questionable entries in the HJT log that I really don’t have time tonight to investigate so, it will have to be sometime tomorrow..

I’ll try to get it as soon as I can and will post for you.

2oG

 

Hi mossfan18,

There are just a few items left for cleanup and I find no malware..

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if still present):

O2 - BHO: (no name) - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - (no file)

O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)

Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.

Here are some suggestions for you to consider:
I suggest continue to use Avast AV, it’s one of the best I have tested..
Use the windows Firewall.
Disable Windows Defender real time scanning so it doesn’t interfere with Avast real time which is better IMHO. To do this: goto -> Start -> Control Panel -> Windows Defender -> Tools -> Options -> Real-time Protection -> uncheck: Use Real-Time Protection -> Click Save and exit.

You still have a lot of services running for programs that you may not use or need. These are not Bad programs but, if you’re not using them they have overhead that will just tend to slow you down. My suggestion is to get rid of anything you’re not using by going through the add/remove list and making that decision then use Revo to uninstall it. Before uninstalling, if you don’t recognize it then Google it to see if it is necessary or not.

Other than that, you seem to be in good shape. Let me know how the computer is now doing and if there is anything else I may be able to help you with..

Best regards,
2oG