Hello, I am so sorry if I am posting this in the wrong place. I am new here. My name is Amy! Nice to meet yall! I bought a samsung dvd writer just yesterday. I am having a problem with it. I hope you guys can help. When I set it up, pretty basic stuff. I put in a dvd. Now, on this computer I do not have a dvd drive period. But when I put it in. It showed up as an open folder having folders in it. One saying jacket, the other saying video ts. I wasnt sure why it wouldnt play but anyway, I dont know what happen. My DVD writer just started not recognizing any dvds or any other cds I put in it. The E drive would say please insert disk, and I do but it still says nothing is in it. I even tried to put the dvd writer on my laptop to see what would happen because it was a dif computer, and it still said no disk please insert a disk. I hope this explains it well. Does anybody know why this is happeening? Thank you!