Pretty easy exam of 70-296 if you have been working with Microsoft OS's for a while. I have 5 years in the IT industry and this test was very easy. I studied 3 days for it. Hardest part was being able to figure out how to EXACTLY do certain tasks in 2000, 98 and XP. There are always 2 or three ways to do the same thing and you need to know them all!