problem burning with nero 5.5.10.7

Discussion in 'Nero discussion' started by bkwatkins, Jul 6, 2005.

  1. bkwatkins

    bkwatkins Member

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    this is a strange problem i've been having, and it has me stumped as to wether the cause is nero or my burner. i tried to burn a cd rom (iso) disc of mp3's the other day, but when i checked to see if it worked, both my drives said it was a blank disc. i could see where the info had been written on the bottom of the cd-r, but there was an unusually large gap of unwritten space from the center of the cd-r and where it began to write. i looked at other cd-r's i had made and the gap was not there.
    so i burned a dvd-r, and it came out fine. i burned some jpegs onto another cd-r and they came out fine. i burned just a few mp3's to yet another cd-r and they came out fine. i tried to burn a multisession cd-r and the same problem occurred, but between the first session and the second session. a big gap, and my drives won't read beyond that gap to the second session. i don't know what could be causing this. i just wanted to know if anyone has experienced this problem before, if it is a laser out of alignment or a problem with nero. thanks for any help you guys can provide.
     
  2. creaky

    creaky Moderator Staff Member

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    your Nero logfile is in c:\program files\ahead\nero\nerohistory.log if you want to paste here. All burns are appended to it so pls post last section of log MINUS the serial number which usually begins with '1A21' or similar (the serial number will help you differentiate between sections of logfile, ie sections between each burn session). The logfile should be sufficient but it might also be worth verifying one or more of your media with dvdinfopro (free download from www.dvdinfopro.com). Run the disc thru it's media info check and paste that here too..

    You've probably just got some issues with your setup that need tweaking
     
  3. bkwatkins

    bkwatkins Member

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    all right. i installed dvdinfo pro and ran the problem discs through it. it tells me all these discs have "no media present" even though i can see it burned on the back.
    here is the nero log file: ( i recieved no errors from nero, it said everything burned fine, but the cd-r won't play)

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 6/12/2003 11:04:10 PM
    ahead WinASPI: File 'C:\Program Files\ahead\nero\Wnaspi32.dll': Ver=2.0.1.50, size=131072 bytes, created 6/25/2002 6:34:54 PM
    Nero Version: 5.5.10.7
    Recorder: <ASUS DVD-RW DRW-0402P> Version: 1.30 - HA 1 TA 1 - 5.5.10.7
    Adapter driver: <atapi> HA 1
    Drive buffer : 2000kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <JLMS DVD-ROM LTD-166S>Version: DS0B - HA 1 TA 0 - 5.5.10.7
    Adapter driver: <atapi> HA 1
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD800JB-00CRA1 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD800JB-00JJA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : JLMS DVD-ROM LTD-166S atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : ASUS DVD-RW DRW-0402P atapi Port 1 ID 1 DMA: On
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 104MB (107180kB)
    Memory in use : 79 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Enabled (1)
    Wizard: Off

    6.7.2005
    CD-ROM (ISO)
    11:54:56 AM #1 Text 0 File Isodoc.cpp, Line 7328
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : TAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    11:54:56 AM #2 Phase 90 File dlgbrnst.cpp, Line 1653
    Buffer Underrun Protection activated

    11:54:56 AM #3 Text 0 File Reader.cpp, Line 115
    Reader running

    11:54:56 AM #4 Text 0 File Writer.cpp, Line 123
    Writer ASUS DVD-RW DRW-0402P running

    11:54:56 AM #5 ISO9660GEN -11 File geniso.cpp, Line 4546
    First writeable address = 0 (0x00000000)

    11:54:56 AM #6 Text 0 File Burncd.cpp, Line 3811
    Turn on Track-At-Once, using CD-R/RW media

    11:54:56 AM #7 Text 0 File ThreadedTransferInterface.cpp, Line 670
    Setup items (original item values)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 271940 (271940) = #271940/60:25.65
    relocatable, CD pos for caching/writing not required/required, no patch infos
    --------------------------------------------------------------

    11:55:00 AM #8 Text 0 File DlgWaitCD.cpp, Line 203
    Last possible write address on media: 359846 (79:59.71)
    Last address to be written: 271939 (60:27.64)

    11:55:00 AM #9 Text 0 File DlgWaitCD.cpp, Line 208
    Write in overburning mode: FALSE

    11:55:00 AM #10 Text 0 File DlgWaitCD.cpp, Line 1452
    Recorder: ASUS DVD-RW DRW-0402P;
    CDR code: 00 97 32 19; OSJ entry from: Prodisc Technology Inc.
    ATIP Data:
    Special Info [hex] 1: E0 00 B0, 2: 61 20 13 (LI 97:32.19), 3: 4F 3B 48 (LO 79:59.72)
    Additional Info [hex] 1: FF FF FF (invalid), 2: FF FF FF (invalid), 3: FF FF FF (invalid)

    11:55:00 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 822
    Prepare recorder ASUS DVD-RW DRW-0402P for write in TAO
    DAO infos:
    ==========
    MCN:
    TOCTYPE: 0x0 Session Closed, CD not fixated
    Tracks 1 to 1:
    TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 557240320

    11:55:00 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 850
    Removed 2 run-out blocks from end of track 1.

    11:55:00 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 670
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 271940 (271940) = #271940/60:25.65
    relocatable, CD pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 271938 blocks [ASUS DVD-RW DRW-0402P]
    --------------------------------------------------------------

    11:55:00 AM #14 Phase 36 File dlgbrnst.cpp, Line 1653
    Burn process started at 16x (2,400 KB/s)

    11:55:00 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1963
    Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

    11:55:01 AM #16 Text 0 File Mmc.cpp, Line 17311
    Set BUFE: supported -> ON

    11:55:05 AM #17 Text 0 File Writer.cpp, Line 314
    11:55:05.317 - ASUS DVD-RW DRW-0402P : Queue again later (Intervall : 27msec)

    11:55:07 AM #18 Text 0 File Writer.cpp, Line 314
    11:55:07.395 - ASUS DVD-RW DRW-0402P : Queue again later (Intervall : 27msec)

    11:55:07 AM #19 Text 0 File Writer.cpp, Line 314
    11:55:07.630 - ASUS DVD-RW DRW-0402P : Queue again later (Intervall : 27msec)

    11:58:53 AM #20 Text 0 File ThreadedTransfer.cpp, Line 219
    all writers idle, stopping conversion

    11:58:58 AM #21 Text 0 File Mmc.cpp, Line 12355
    <ASUS DVD-RW DRW-0402P> start Close Session

    11:59:03 AM #22 Text 0 File Mmc.cpp, Line 12379
    Fixation : Second step for unclosed Sessions

    11:59:03 AM #23 Phase 37 File dlgbrnst.cpp, Line 1653
    Burn process completed successfully at 16x (2,400 KB/s)

    11:59:03 AM #24 Text 0 File Scsicmd.cpp, Line 406
    SCSI not using temporary buffers
    20 out of 20 temporary buffers allocated


    Existing drivers:
    File 'Drivers\NeroCD2k.sys': Ver=1.0.0.9, size=44227 bytes, created 2/27/2005 1:13:17 PM
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 6/12/2003 11:04:10 PM
    File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 4:27:50 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


     
  4. creaky

    creaky Moderator Staff Member

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    - download latest version of ASPI layer here - http://www.afterdawn.com/software/cdr_software/cdr_tools/aspi.cfm

    - wow that's real old

    - your firmware is old (2003) but up to date. There's talk here - http://forum.rpc1.org/dl_firmware.php?download_id=1571 of using Pioneer DVR-105 firmware for this drive but i followed the link and the firmware for that seems to be dated 2002. So i'd leave this alone i guess. Just keep in mind that this drive won't recognise newer media too well

    - 512MB is plenty enough, but something's using most if it up. free up more by closing more applications

    - you're not Finalising the disc. I don't know an awful lot about multisession as did all of one multisession disc about 5yrs ago and didn't see a need for it back then.

    - i'm not too hot on decoding Nero logs with regard to CD's but i'd hazard a guess that the drive doesn't like those discs

    - blatantly pinched this from a reply from 'binkie7' in another post - http://forums.afterdawn.com/thread_view.cfm/195031 "too much memory is already in use"

    - i'm not sure about this driver as i'm more familiar with versions 6.x.x.x of Nero, a quick check here states this driver is probably ok - http://www.neuber.com/taskmanager/process/nerocheck.exe.html
     
  5. bkwatkins

    bkwatkins Member

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    well, i just installed CD BURNER XP PRO 3 to give it a try and see if the problem lies with nero. unfortunately, i got the same results with that program. gonna try and update nero to 5.5.10.56 and quit everything but nero to see if that helps.
    is it possible i could have the laser lens out of alignment? i would think that would affect the dvd burning as well, but that is going on fine. thanks for all your help.
     
  6. creaky

    creaky Moderator Staff Member

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    i think the last update of Nero version 5 that i used previously was 5.5.10.78, but my dvd burner wasn't supported so i bought version 6.
    However hardware problem is always a possibility, or a simple cleaning out of the air/cobwebs!, however don't discount the media being a cause, you would not believe how many people have so many problems due mainly to media. good luck and let us know your progress
     
  7. bkwatkins

    bkwatkins Member

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    well the new version of nero didn't help. cleaned the laser lens too, but that didn't do a thing. i have been using memorex cd-r's i'll have to pick up some different ones tomorrow and try it then.
    thanks again
     
  8. creaky

    creaky Moderator Staff Member

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    memorex = utter rubbish. buy better media :)
     

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