I am using the free version of cucusoft to decide if I want to spend the money on it. I let it go through the conversion process which seems to be taking longer than it should (about an hour). It produces a MP4 file and I add it to the itunes library. The image that shows up is the Columbia Pictures logo. When I try to play it however it doesn't work. The audio is there fine but the video is simply a bunch of bright green flashing against a white background. When its converting it appears to play the movey through fine and records it but the MP$ it produces doesnt work. Am I missing something?