I must apologise in advance if there's already a thread with information pertinent to my issue, but if there is – I can’t find it! I have for some years now used Sony’s Sonic Stage to produce ATRAC files for my portable players, but feel that it’s time to ‘move on’, so to speak, so I’m trying out Exact Audio Copy with NeroAAC encoder to produce .m4a files. Having ripped a track to test from one CD, I can get it to play in Winamp, and can import it into Sonic Stage (for the purpose of transferring it to a Walkman), which also plays it without problems. However, even though the CPF-IX001 shows the artist, album and track information, upon attempting to play the track it displays the error “Cannot Play”. On accessing the M-crew Server software, the track appears in the library, however attempting to play it there results in the error “Processing failed”. I tried another track from a different CD, but the track wasn’t even recognised by the M-crew software. So I tried a third disk – same result. Time to seek some advice - anywhere I can methinks! Any help would be much appreciated.