Problems with Nero6

SOMEBODY PLEASE HELP
Whenever I try to burn a DVD, the following message
apperas after a frustrating wait of 15-20 mins at the last step- "Could not perform end of Disc-at-once.Burn process failed at 2.4x (3,312 KB/s)". As a newB, I don't know what to do. I tried a lot of things but wasted 5 dvd's. I am using DVD + R. Ur help will be greatly appreciated.

The error report is like this:
windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'Crogram FilesAheadNeroWnaspi32.dll': Ver=2.0.1.56, size=163910 bytes, created 4/2/2003 8:13:44 AM
Nero API version: 6.0.0.0
Using interface version: 6.3.1.4
Installed in: Crogram FilesAheadNero
Application: aheadNero - Burning Rom
Recorder: <MATSHITA DVD-RAM UJ-820S>Version: 1.50 - HA 1 TA 0 - 6.0.0.0
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder

=== Scsi-Device-Map ===
DiskPeripheral : IC25N060ATMR04-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MATSHITA DVD-RAM UJ-820S atapi Port 1 ID 0 DMA: On
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 66060288 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 446MB (457708kB)
Free physical memory: 95MB (97708kB)
Memory in use : 78 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

13.8.2004
NeroAPI
1:50:59 PM #1 Phase 112 File APIProgress.cpp, Line 232
DVD-Video files reallocation started

1:50:59 PM #2 Phase 114 File APIProgress.cpp, Line 232
DVD-Video files reallocation completed (no file modified)

1:50:59 PM #3 Phase 111 File APIProgress.cpp, Line 232
DVD-Video files sorted

1:50:59 PM #4 Text 0 File Reader.cpp, Line 118
Reader running

1:51:00 PM #5 Text 0 File Writer.cpp, Line 127
Writer MATSHITA DVD-RAM UJ-820S running

1:51:00 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)

1:51:00 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)

1:51:00 PM #8 Text 0 File Burncd.cpp, Line 3081
Turn on Disc-At-Once, using DVD media

2:14:57 PM #9 Text 0 File DlgWaitCD.cpp, Line 224
Last possible write address on media: 2295103 (510:01.28)
Last address to be written: 1781122 (395:48.22)

2:14:57 PM #10 Text 0 File DlgWaitCD.cpp, Line 229
Write in overburning mode: FALSE

2:14:57 PM #11 Text 0 File DlgWaitCD.cpp, Line 1688
Recorder: MATSHITA DVD-RAM UJ-820S, Media type: DVD+R
Disc Manufacturer ID: RICOHJPN, Media Type ID: R01, Product revision number: 2
Disc Application Code: 0, Extended Information Indicators: 1

2:14:57 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 757
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 1781123 (1781123) = #1781123/395:48.23
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1781123 blocks [MATSHITA DVD-RAM UJ-820S ]
--------------------------------------------------------------

2:14:57 PM #13 Text 0 File Burncd.cpp, Line 3318
Recorder and media-info

=======================

Burning to MATSHITA DVD-RAM UJ-820S on a DVD+R media

2:14:57 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 910
Prepare recorder MATSHITA DVD-RAM UJ-820S for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD fixated
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 -646920192

2:14:57 PM #15 Phase 24 File APIProgress.cpp, Line 232
Caching of files started

2:14:57 PM #16 Phase 25 File APIProgress.cpp, Line 232
Caching of files completed

2:14:57 PM #17 Phase 36 File APIProgress.cpp, Line 232
Burn process started at 2.4x (3,312 KB/s)

2:14:57 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2104
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

2:14:57 PM #19 Text 0 File Cdrdrv.cpp, Line 7827
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
00 01 52 49 43 4F 48 4A - 50 4E 52 30 31 02 38 23 ..RICOHJPNR01.8#
54 37 09 00 3C 67 00 AC - 62 16 18 0B 0B 0A 0B 01 T7..<g..b.......
19 1B 0B 0B 0E 0F 01 00 - 00 00 00 00 00 00 00 01 ................

2:14:58 PM #20 Text 0 File DVDPlusRW.cpp, Line 513
Start write address at LBA 0
DVD high compatibility mode: Yes

2:15:01 PM #21 Text 0 File Writer.cpp, Line 318
14:15:01.640 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:15:27 PM #22 Text 0 File Writer.cpp, Line 318
14:15:27.875 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:15:28 PM #23 Text 0 File Writer.cpp, Line 318
14:15:28.562 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:15:49 PM #24 Text 0 File Writer.cpp, Line 318
14:15:49.265 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:16:10 PM #25 Text 0 File Writer.cpp, Line 318
14:16:10.281 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:16:31 PM #26 Text 0 File Writer.cpp, Line 318
14:16:31.484 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:16:52 PM #27 Text 0 File Writer.cpp, Line 318
14:16:52.687 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:17:13 PM #28 Text 0 File Writer.cpp, Line 318
14:17:13.734 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:17:34 PM #29 Text 0 File Writer.cpp, Line 318
14:17:34.953 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:17:56 PM #30 Text 0 File Writer.cpp, Line 318
14:17:56.140 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:18:17 PM #31 Text 0 File Writer.cpp, Line 318
14:18:17.375 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:18:38 PM #32 Text 0 File Writer.cpp, Line 318
14:18:38.453 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:18:59 PM #33 Text 0 File Writer.cpp, Line 318
14:18:59.671 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:19:20 PM #34 Text 0 File Writer.cpp, Line 318
14:19:20.921 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:19:44 PM #35 Text 0 File Writer.cpp, Line 318
14:19:44.171 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:19:46 PM #36 Text 0 File Writer.cpp, Line 318
14:19:46.593 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:20:06 PM #37 Text 0 File Writer.cpp, Line 318
14:20:06.406 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:20:27 PM #38 Text 0 File Writer.cpp, Line 318
14:20:27.656 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:20:48 PM #39 Text 0 File Writer.cpp, Line 318
14:20:48.921 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:21:10 PM #40 Text 0 File Writer.cpp, Line 318
14:21:10.062 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:21:31 PM #41 Text 0 File Writer.cpp, Line 318
14:21:31.390 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:21:52 PM #42 Text 0 File Writer.cpp, Line 318
14:21:52.734 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:22:14 PM #43 Text 0 File Writer.cpp, Line 318
14:22:14.031 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:22:35 PM #44 Text 0 File Writer.cpp, Line 318
14:22:35.187 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:22:56 PM #45 Text 0 File Writer.cpp, Line 318
14:22:56.515 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:23:17 PM #46 Text 0 File Writer.cpp, Line 318
14:23:17.671 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:23:39 PM #47 Text 0 File Writer.cpp, Line 318
14:23:39.015 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:24:00 PM #48 Text 0 File Writer.cpp, Line 318
14:24:00.343 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:24:21 PM #49 Text 0 File Writer.cpp, Line 318
14:24:21.468 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:24:42 PM #50 Text 0 File Writer.cpp, Line 318
14:24:42.750 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:25:04 PM #51 Text 0 File Writer.cpp, Line 318
14:25:04.046 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:25:25 PM #52 Text 0 File Writer.cpp, Line 318
14:25:25.140 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:25:46 PM #53 Text 0 File Writer.cpp, Line 318
14:25:46.453 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:26:07 PM #54 Text 0 File Writer.cpp, Line 318
14:26:07.750 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:26:28 PM #55 Text 0 File Writer.cpp, Line 318
14:26:28.890 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:26:50 PM #56 Text 0 File Writer.cpp, Line 318
14:26:50.203 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:27:11 PM #57 Text 0 File Writer.cpp, Line 318
14:27:11.484 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:27:32 PM #58 Text 0 File Writer.cpp, Line 318
14:27:32.781 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:27:56 PM #59 Text 0 File Writer.cpp, Line 318
14:27:56.046 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:28:17 PM #60 Text 0 File Writer.cpp, Line 318
14:28:17.343 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:28:38 PM #61 Text 0 File Writer.cpp, Line 318
14:28:38.640 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:28:59 PM #62 Text 0 File Writer.cpp, Line 318
14:28:59.984 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:29:21 PM #63 Text 0 File Writer.cpp, Line 318
14:29:21.156 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:29:42 PM #64 Text 0 File Writer.cpp, Line 318
14:29:42.484 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:30:03 PM #65 Text 0 File Writer.cpp, Line 318
14:30:03.859 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:30:25 PM #66 Text 0 File Writer.cpp, Line 318
14:30:25.062 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:30:46 PM #67 Text 0 File Writer.cpp, Line 318
14:30:46.390 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:31:07 PM #68 Text 0 File Writer.cpp, Line 318
14:31:07.765 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:31:29 PM #69 Text 0 File Writer.cpp, Line 318
14:31:29.156 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:31:50 PM #70 Text 0 File Writer.cpp, Line 318
14:31:50.671 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:32:12 PM #71 Text 0 File Writer.cpp, Line 318
14:32:12.046 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:32:33 PM #72 Text 0 File Writer.cpp, Line 318
14:32:33.468 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:32:54 PM #73 Text 0 File Writer.cpp, Line 318
14:32:54.703 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:33:16 PM #74 Text 0 File Writer.cpp, Line 318
14:33:16.125 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:33:37 PM #75 Text 0 File Writer.cpp, Line 318
14:33:37.515 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:33:58 PM #76 Text 0 File Writer.cpp, Line 318
14:33:58.953 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:34:20 PM #77 Text 0 File Writer.cpp, Line 318
14:34:20.250 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:34:41 PM #78 Text 0 File Writer.cpp, Line 318
14:34:41.703 - MATSHITA DVD-RAM UJ-820S : Queue again later (Intervall : 19msec)

2:34:49 PM #79 Text 0 File WriterStatus.cpp, Line 112
<MATSHITA DVD-RAM UJ-820S > start writing Lead-Out at LBA 1781123 (1B2D83h), lenght 0 blocks

2:34:49 PM #80 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion

2:34:52 PM #81 SCSI -1066 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0x5B 0x01 0x01 0x00 0x00 0xFF 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x84 0x00 0x00 0x24 0x00

2:34:52 PM #82 SCSI -1176 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x72
Sense Qual: 0x04
CDB Data: 0x5B 0x01 0x06 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x72 0x04

2:34:52 PM #83 CDR -1066 File ThreadedTransferInterface.cpp, Line 1594
Invalid field in command

2:34:52 PM #84 TRANSFER -24 File ThreadedTransferInterface.cpp, Line 1594
Could not perform end of Disc-at-once

2:34:52 PM #85 Phase 38 File APIProgress.cpp, Line 232
Burn process failed at 2.4x (3,312 KB/s)


Existing drivers:
File 'DriversCDRALW2K.SYS': Ver=6.2.0.132 , size=24698 bytes, created 10/23/2003 12:15:02 AM
File 'DriversPXHELP20.SYS': Ver=2.02.68a, size=20176 bytes, created 1/21/2004 6:02:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLMSoftwareMicrosoftWindows NTCurrentVersionWinLogonAllocateCDROMs : 0 (Security Option)

 

roxy, make sure you are using the correct media for the drive. I am no expert, but it kept saying (dvd-ram) so is it a dvd-ram drive? you can't use dvd-r on that. also, like flip said update your aspi.

here is a better site

 

Just an update on my Nero burn problems. I updated the DVD unit from 0054 to 0059 (flash program). Now it actually does burn. There is still lots of hesitation. The Drive door is very erratic. Won't open most of the time and doesn't quite close enough either. I have to push it the last 1/8 inch. How weird? Wonder what causes that. Its marketed by Microadvantage, but its a BTC 8DVDRW-B13, IDE 1008.

 

Another update: I did NOT find InCD4 in my add/remove programs. Also, is it possible that my drive doesn't use the ASPI, but something like STI (not sure if letters are right.) I saw something like that in Properties or DVDINFOPRO? Firmware is now current. Media does work Khypermedia DVD+R. Don't run other programs when burning. I REALLY must take lots of resources to do DVD's. My system really seems to be confused and slow to respond. Thanks to all of you who have tried to help. We are surely getting there!

 

ok, I did the aspi think. I dumped my old one and installed a new one. aspchk said it was installed and working properly in windows me. It only had two items listed and the example screenshot had four, but it did say it was installed and working. I do NOT have incd4. I am using memorex dvd-r. my drive is a fairly new sony dr700 I think. It is a double layer burner that is supposed to be able to burn 9 gig per dvd but I have not tried that yet since i can't find any media to buy locally.

 

my drive is an internal.

rox

 

Good lord! To many posts to sort through! First everyone needs to be using high quality media. Ritek G-04 -R or Verbatim. I use Imation DVD RWs over and over with Nero. You do not need to format them. (At least I don't), Nero will erase them if they have anything on them.

Lets see... I saw someone trying to burn a data disc with all the Joliet restrictions relaxed and multi-session enabled. That might work, but we normally don't do DVD movies that way.

Windows ME is like putting your shoes on the wrong feet, you can walk but your gonna suffer. Get XP.

The first thing you should do with any Nero problem is remove and reinstall the program. Get Nero's free utility tools.

InCD removal tool:

http://nero.com/us/631938356212815.html

Clean Tool for completely removing Nero for a fresh reinstall:

http://nero.com/us/631940828445001.html

Nero Driver Cleaner and Registry Checker:

http://nero.com/us/631938356417810.html

After removing Nero, reboot, do a defrag, disc clean-up, virus scan etc. Dump the clutter and old unused stuff out if possible. Just give the thing a good cleaning. Reinstall a fresh download of the latest version, and run the Driver Cleaner and Registry Checker just to make sure.

If you are running DVD43 you will get a driver hit and the utility will disable DVD43's driver. You will have to reinstall DVD43. I have not had any driver conflicts with Nero and DVD43. They work OK together.

You don't need ultra fast PCs to burn DVDs but it helps to have at least 512MB RAM. That will speed the process up during the rip process. Burn speeds are generally set by you, your burner and the type of media you are using. Just watch your buffer levels. You can always slow the burn speed down.

Getting a failed burn during the lead-out portion is generally caused by media. Sometimes the outside edge of the disc may not be that great. Go into Shrink -> Edit -> Preferences -> Target Size and change from DVD-5 to Custom. Reduce the size of the output by 50 to 100 MB. This will cause your compression to go up a bit but now Nero will finish the burn before the bad area of the disc is reached (hopefully).

 

flip, the site is better cause my browser couldn't load your site. .

 

You guys are so funny!

Anyway, I am thinking that Nero Express 6 is not the problem in my drive tray not opening and closing properly. I am even considering switching the drive for another (BTC 8DVDRW-B13). I had just mentioned that I flashed the drive with 0059 and Now I can burn DVD's OK. But before that the drive door opened and closed 5 or 6 times in cycles before it would stop. After the flashing, it will hardly open!!!! Any ideas. And... I am gonna do the ASP update in a moment. Thanks for all of your suggestions. Nero is working much better than Roxio's EZ 6.0

 

Hello Everyone,

From reading this thread, one would think everyone is having the same problem, as the symptoms are the same.

However in this case, though the symptoms are the same the cause in each case is different.

For Example:

Looking at the log file provided by 'Whitley' we see that at first the drive detects a CMC brand of media, and then in the very next line where it states 'Insert Disc to write too.' it reports the media as unknown. This could be due to firmware; antoher program grabbing the blank media; old drivers for the IDE controller; Old ASPI drivers or new ones that are known to have problems; old version of Nero; or just poor media. I would try another brand of DVD media to see if it has the same issue, and then look to the other possibilities I listed.

7:27:49 PM #7 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: DVDRW IDE1008, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: F01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

7:27:49 PM #8 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert the disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW.)


Then we have the Log file provided by 'SB007':

SB007 is using DVD+R media from Ricoh Japan, has and older versoin of Nero 6.3.1.14 that should be upgraded to our latest, which is now Nero 6.3.1.20, but should have upgraded to Nero 6.3.1.17 when this issu first arose. So an older version of our software could have been the cause as we have made improvements in this area in the newer release.

In SB007 Log file, you see the Queuing error come up again. This is caused by the recorder not accepting a command from the Software as the Recorder is too busy at the time to accept any more commands. So the command goes into a QUE to await for the drive to free up to accept commands. After a set interval, the command will be reissued. If after a pre-set time the drive fails to accept a new command, the program will Time-Out and stop the process with an error.

The QUEUING error can be caused by old software; old firmware; or conflicts with drivers or programs on the system.

As you can see, though 'Whitley' and 'SB007' have very similar symptoms, the causes are not exactly the same, though even the cause such as old firmware can create different error messages, but the same symptom.

This is why the Nero log file is so very important in debugging problems. It will not always tell us exactly what the problem is, but in most cases will give us a direction to look into for resolveing the issue.

Regards,

Craig

 

Ah,
Sorry Roxydog.

Your issue is a little more dificult as we never get to the point of creating a Nero Log file.

Do you have an AMD chipset? I've seen an issue recently where a similar issue like this occurs with some new 16x DVD Recorders, and our latest Nero 6.3.1.20 seems to have resolved it. So if you have not already done so, please upgrade to our latest Nero software to see if this resolves your issue.

The fact that a slower write speed works 9 times out of Ten makes a very strong indication that the issue is somehow Media and Firmware related, though you should never rule out the software as a possible cause. So the first step would still be to upgrade our software.

If the issue remains, make sure you do have the latest firmware for the recorder, and use media recommend by the Recorder MFG, in your case Sony.

You can rule out drivers and other software programs as the cause because of the fact that slower write speeds work 9 times out of 10.

But of course DMA, ASPI drivers, and IDE controller drivers can be an issue as the issue occurs at higher speeds, so you need good commnunication and transfer rates to sustain the higher speeds.



Regards,

Craig

 

I checked there is no firmware upgrade yet, so I must be good. I have the newest nero, I have a pentium 1 gig proccesor. I guess it must be the media. I assumed... that memproex was a decent product but I guess i will buy a few sonys to see if that helps. Thanks for all of your help.

rox

 

No matter who the Media MFG is, be it Memorex, TDK, Verbatim, etc, everyone makes a bad batch of media every now and then.

Whenever media is a possible cause, it's always easiest to purchase a single piece, or 3 to 5 piece media and test to rule it out.

Regards,

Craig

 

Hello everybody!

I am turning to you all for help.

I tried to burn a Pioneer DVD + R and I got the following Nero error message: "Compilation cannot be written on that medium type. (Medium in drive: DVD+R. Medium required by compilation: CD-R/RW.)".

I sent this to Khypermedia's 'customer support' and they told me "You are using the wrong media type. Please use a DVD+R". I guess they didn't even read the error message I sent...

Anyway, here is the whole error log (I hope that the long post isn't offensive):

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=2.0.1.27, size=159811 bytes, created 8/11/2001 11:47:34 AM
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 6/17/2003 8:25:03 AM
Nero version: 6.0.0.21 (Nero Express)
Recorder: <DVD+R/RW DX082D> Version: 10sB - HA 1 TA 0 - 6.0.0.21
Adapter driver: <atapi> HA 1
Drive buffer : 8192kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <DVD+R/RW DX082D >Version: 10sB - HA 1 TA 0 - 6.0.0.21
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : DVD+R/RW DX082D atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
DVD+R/RW DX082D D: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 510MB (523056kB)
Free physical memory: 296MB (303328kB)
Memory in use : 42 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

13.8.2004
CD-ROM (ISO)
8:40:05 AM #1 Text 0 File Isodoc.cpp, Line 6013
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:40:05 AM #2 Phase 90 File dlgbrnst.cpp, Line 1843
Buffer Underrun Protection activated

8:40:06 AM #3 Text 0 File Reader.cpp, Line 118
Reader running

8:40:06 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

8:40:06 AM #5 Text 0 File Burncd.cpp, Line 3216
Turn on Track-at-once, using CD-R/RW media

8:40:26 AM #6 Phase 40 File dlgbrnst.cpp, Line 1843
Aborted by user

8:40:26 AM #7 Text 0 File DlgWaitCD.cpp, Line 233
Disc check failed: Medium not allowed (Wrong CD)

8:40:26 AM #8 Text 0 File DlgWaitCD.cpp, Line 238
Write in overburning mode: FALSE

8:40:26 AM #9 Text 0 File DlgWaitCD.cpp, Line 1997
Recorder: DVD+R/RW DX082D;
CD type reading failed
ATIP Data: ?

8:40:26 AM #10 Text 0 File DlgWaitCD.cpp, Line 398
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Compilation cannot be written on that medium type.
(Medium in drive: DVD+R. Medium required by compilation: CD-R/RW.)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=5.10 (117), size=23593 bytes, created 7/18/2003 6:55:16 PM
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 3:27:50 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

 

I suppose I should add that I was attempting to burn a data disk, with folders of files...

Thanks!!!