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psu issues

Discussion in 'PC hardware help' started by nate2005, Apr 12, 2012.

  1. nate2005

    nate2005 Regular member

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    Hello everyone, if this is not the correct spot to put this topic I am sorry in advance. My mom has a HP Pavilion Elite E9220Y desktop. Her power supply just went out the other day and the psu that was is in the pc is a Lite-ON model # ps-5301-08HA. She went out and bought a Logisys psu 550 watts model # P550A-BK. I installed the new power supply and when I start up the pc it says boot sequence error. Have I plugged in something wrong? I went to the boot up diagnostics screen and it shows that it only sees the dvd- drive and not the hard drive. any help on this would be greatly appreciated im going crazy with this. thanks in advance
     
  2. smoggie66

    smoggie66 Regular member

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    first thing i would check is make sure all pwer cable are in properly if they are try without cdrom power and just hdd if you get a responce from hdd it could be faulty power cables or not enough power from psu to run both meaning faulty psu.
     
  3. ddp

    ddp Moderator Staff Member

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    reseat both ends of the sata data cable to the hard drive & motherboard. also reseat the power connector from the psu to the hd.
     
  4. nate2005

    nate2005 Regular member

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    alright I will try that, I made sure all cables were secure on motherboard including the sata data cable, however I didnt take the cable out and reseat it so I will have to try that and see if that works. if that doesnt work what else could it be?
     
  5. ddp

    ddp Moderator Staff Member

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    hd died which i hope not.
     
  6. nate2005

    nate2005 Regular member

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    see what is weird though is the hd was working fine before the psu went out?
     
  7. nate2005

    nate2005 Regular member

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    ok tried that still did not work, all it sees is the cd drive. I even tried changing the sata data cable from sata 1 to sata 2 and still nothing. Is there a way to figure out of the HD is shot?
     
  8. ddp

    ddp Moderator Staff Member

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    try it on another computer to see if bios sees the drive or not.
     
  9. nate2005

    nate2005 Regular member

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    so I did that and yup the hard drive is shot, the bios on another computer did not detect it at all. Going to buy a new hard drive tomorrow and replace it. Thanks for all your help ddp. If I have any further questions I will be sure to inquire about them.
     
  10. ddp

    ddp Moderator Staff Member

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    no problem.
     

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