Radeon 260x problem

Discussion in 'PC hardware help' started by Msnooks, Nov 3, 2013.

  1. Msnooks

    Msnooks Newbie

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    Hi there,

    I have just bought the new asus r7 260x OC model
    To replace my gtx280 as I was having heat issues with it the other day.

    The card keeps black screening me even though the monitor is
    Still on. I know the 260x is a pcie3 card which It is in a pcie2.1 slot
    But it should still work until I can upgrade the rest of my rig.

    I have a
    gigabyte ex58 extreme
    Intel i7 920 D0 2.66ghz
    12gb 1600 ddr3 corsair ram
    1000watt corsair hx1000 psu

    I just don't understand why this is becoming un-usable when
    I just bought it yesterday. It black screens or freezes on restart, black screens
    On opening catalyst centre.

    Any ideas?
     
  2. ddp

    ddp Moderator Staff Member

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    is your cpu overclocked? is the video connector from the psu plugged into the card?
     
  3. Msnooks

    Msnooks Newbie

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    Nope, CPU is stock at 2.66ghz. Speed stepping is off, turbo is off. 6 pin is in the card supplying up to 50amps on both rails of the 1000watt supply.
    I tried the drivers that came with it, and it work for abit but I kept getting artifacts on my screen just browsing Facebook.

    I tried the latest update from amd catalyst beta 8. Still no luck.

    Got In touch with asus and they didn't tell me anything new. I can't even test it in another rig as this is my only one. Still waiting for a reply from scan.co.uk where I got it from at the weekend.

    Does this card use extra power from new mobos? I see mobos with extra
    8 pin PCI-e connectors or something like that.
     
  4. ddp

    ddp Moderator Staff Member

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    it will get extra power from psu directly not thru motherboard. i think you have a bad card as that happened with a customer once with a brand new system & he also had bad brand new ram too.
     
  5. Msnooks

    Msnooks Newbie

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    i did contact scan where i bought it from and they dont have a clue either. Its not like i have another rig i can test the card with yet it just really doesn't want to work. plugging it in and booting the pc up is fine. installing catalyst drivers from disc crashes. i have seen someone else review the 260x and his gpu-z says its running on pci-e 1.1 which is less that than what i am trying to run it at. my gpu-z freezes loading up. i guess there is something weird about the card which gpu-z can't read whats going on correctly.

    i did gpu-z running a couple of times the other day and it showed it running at pci-e 2.0 and then i checked again later on and it had stepped it down again to pci-e 1.1. Its like it can't make up its mind. Hopefully i can take it back tomorrow since i have a day off work. Well gutted so far especially since its only just come out
     
  6. qqangel

    qqangel Newbie

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    the problem is amd driver,me got stock 60pcs for cyber cafe the problem same like this always black screen
     

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