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rat dvd external exception error

Discussion in 'ratDVD discussion, help and suggestions' started by tipex5, Jun 13, 2005.

  1. tipex5

    tipex5 Guest

    hi all,
    i have been trying to use ratdvd but i keep getting an external exception error message when i try to compress or decompress. i have all the required software installed.
    this is the error report i am getting and would really appreciate it if anyone has any ideas.
    many thanks in advance

    EurekaLog 4.6.4

    Application:
    -------------------------------------------------------
    1.1 Start Date : Fri, 10 Jun 2005 13:13:45 +0000
    1.2 Name/Description: ratDVD
    1.3 Version Number : 0.5.0.8
    1.4 Parameters :

    Exception:
    ----------------------------------------------
    2.1 Date : Fri, 10 Jun 2005 13:22:45 +0000
    2.2 Address: 064F1F2E
    2.3 Module : XEBTCD.ax
    2.4 Type : EExternalException
    2.5 Message: External exception C000001D.

    Active Controls:
    --------------------------------------------------------------------
    3.1 Form Class : IEFrame
    3.2 Form Text : First Impressions - Microsoft Internet Explorer
    3.3 Control Class:
    3.4 Control Text :

    Computer:
    --------------------------------
    4.1 Name : PBN_COMPUTER
    4.2 User : mark
    4.3 Total Memory: 510 Mb
    4.4 Free Memory : 207 Mb
    4.5 Total Disk : 31.49 Gb
    4.6 Free Disk : 7.54 Gb

    Operating System:
    ----------------------------------------
    5.1 Type : Microsoft Windows XP
    5.2 Build # : 2600
    5.3 Update :
    5.4 Language: English (United Kingdom)
     
  2. arisia

    arisia Member

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    What movie? What is your configuration?
     
  3. tipex5

    tipex5 Guest

    the movie was happy gilmore in ratdvd format and i am running windows xp, directx9 and windvd
     

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