Hi there, I just got a dvd burner for christmas and I am having so many problems with it. First of all, I have no idea where the problem is coming from, so I'll let you know everything that I am using. The dvd burner is an I/O Magic 16x External Drive. The software I am using is 1 Click DVD Copy. Finally, I have tried media from Memorex (which I realized was bad later, but doesn't seem to be the problem), Phillips DVD-R's, and Verbatim DVD+R's. I am actually having 2 problems randomly with every media I try. The first problem is that the process errors out during the finalizing stage with errors stating either "Write failed", "Writesector failed at sector . . . Code 05 21 02 [Illegal request, invalid address for write]", or "Write error detected at sector . . . ". Most of the time I get one or two of these errors, but sometimes I get all 3. Then once in a while, the copy gets completed; however, even then, they only play in my dvd player about half of the time (and both dvd-r's and dvd+r's have worked sometimes). At this point I have no idea if the problem is in the hardware or the software or maybe the media (though I have heard a lot of good about verbatim & seem to be having very bad luck with that too). The phillips seem to be working the best & they are the only dvd-r's that I have tried. Is it maybe harder for my burner to do the +r's? Is there some setting that I maybe need to change when I use the +r's? I have tried setting my speed everywhere from maximum to very slow, and also tried matching it to each dvdr that I use? I have no idea what to do & I don't even know where to start. I have already gone through over 70 dvdr's and have made less than 10 successful backups. If anyone out there has any idea what I need to do to fix this, I would be eternally grateful. Thanks for looking?