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shortcuts and files lost in documents -vista

Discussion in 'Windows - Virus and spyware problems' started by techgal, Jan 28, 2012.

  1. techgal

    techgal Member

    Jan 28, 2012
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    I am facing some troubles on my hard disk.In my documents, music ,
    pictures & some folders have become shortcuts and some files are lost,
    but rest things on C drive seem to be ok.I ran avg, it showed few trojans,
    i moved them to vault.attrib command doesnt work or seems to show no result.
    Can you please suggest on how to recover my extremely imp files now?
    i have tried file recovery softwares like recover my files and NTFS back up etc,
    but they also didnt work for me. Mostly files are excell files(excell 2007).
    They have shortcuts in c:\appdata\roaming\microsoft\office\recent\.. or
    C:\Users\Rajesh Manchanda\AppData\Roaming\Microsoft\Windows\Recent.. but
    when i click those shortcuts they say file moved/renamed and ask to delete the
    shotcut. I am so blank about what is the cause of this problem-- virus or something
    else.Trojans entered in my pc through windows update.I m having Windows Vista.I
    need to recover my data as its very very important.Please suggest some solution?

  2. aldan

    aldan Active member

    Mar 24, 2007
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    download,update,and run a program called hijack this.the site is trend micro.run it and post a log.do not fix anything at that time.just post a log and we will look at it.

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