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slow running computer

Discussion in 'Windows - Virus and spyware problems' started by tempo2006, Sep 26, 2010.

  1. tempo2006

    tempo2006 Regular member

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    alright bud i just scanned hijack this in normal mode and this is the result>>>>

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 01:34:00, on 06/10/2010
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18943)
    Boot mode: Safe mode

    Running processes:
    C:\Windows\Explorer.EXE
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4081204
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4081204
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local;*.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {91C18ED5-5E1C-4AE5-A148-A861DE8C8E16} - (no file)
    R3 - URLSearchHook: (no name) - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    R3 - URLSearchHook: PHPNukeEN Toolbar - {dd02a4eb-4afd-4d60-99d8-e67f964ca813} - C:\Program Files\PHPNukeEN\tbPHPN.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6} - (no file)
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: PHPNukeEN Toolbar - {dd02a4eb-4afd-4d60-99d8-e67f964ca813} - C:\Program Files\PHPNukeEN\tbPHPN.dll
    O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: PHPNukeEN Toolbar - {dd02a4eb-4afd-4d60-99d8-e67f964ca813} - C:\Program Files\PHPNukeEN\tbPHPN.dll
    O3 - Toolbar: Nero Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [WatcherHelper] "C:\Program files\O2 Connection Manager\WaHelper.exe"
    O4 - HKLM\..\Run: [TRUUpdater] "C:\Program Files\Sierra Wireless Inc\WebUpdater\TRUUpdater.exe" /bkground
    O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKCU\..\Run: [Mobile Partner] "C:\Program Files\O2\O2 Broadband USB Modem\O2 Broadband\O2 Broadband.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
    O4 - Global Startup: Scrybe.lnk = ?
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
    O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_85b55258\aestsrv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Update Service (gupdate1ca9a3ddcbfeac0) (gupdate1ca9a3ddcbfeac0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Scrybe Updater (ScrybeUpdater) - Synaptics, Inc. - C:\Program Files\Scrybe\Service\ScrybeUpdater.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_85b55258\STacSV.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
    O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)

    --
    End of file - 10684 bytes
     
  2. tempo2006

    tempo2006 Regular member

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    ok bud i already had malwarebytes and always scanned with it once a week but i always had the latest version but a while back something happened and i resorted back to an earlier version, so i clicked on malwarebytes and went to updates,,and i checked for updates but it kept failing so i just done a full scan and when it got to 3 hours and 189,000 files scanned i aborted cos its never took that long before to do a scan maybe 2 and half hours max so i uninstalled it and am going to download the latest version but i feel cos the computer is running a bit slow that the scan is too so ill report back
     
  3. 2oldGeek

    2oldGeek Active member

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    From the HJT Log: you haven't done these steps yet. Please do all the steps to remove the items I have listed and then maybe we can carry on.

    Remember I don't have a crystal ball and must depend on you to perform the cleanup steps and show me the Logs in order for me to help you.

    2oG
     
  4. Igmutaka

    Igmutaka Member

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    2 Programs I use are ccleaner and diskeeper professional.

    My Pc is never slow.

    Ccleaner cleans temp files ect and Diskeeper will auto defrag your pc and you never have to do it again.
     
  5. scorpNZ

    scorpNZ Active member

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    Diskeeper is geared for servers & is unnecessary for desk or laptops, ultradefrag or auslogics would've been a better choice both are free,i've also fallen into the trap of buying software that later i found out could be done for free & have a much lighter foot print,however the OP's issue is infection not overbloat it would seem
     
  6. 2oldGeek

    2oldGeek Active member

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    Hi scorp,

    Igmutaka's advice is good "an ounce of prevention is worth a pound of cure" but that only applies BEFORE the horses get out of the barn..... Now that their out, locking the door ain't gonna get 'um back in there.... :) LOL


    2oG
     
  7. tempo2006

    tempo2006 Regular member

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    ok mate im going to go back over them issues you asked and i know the work has to be done my end but i did click them last night and fixed checked on the ones you asked but they must of crept back in ill have another look ,,,i done a full scan with malwarebytes and the result seemed negative but here it is any how ,,ive got plenty of patience and time and im not jumping ahead of myself just thought those issues were sorted last night cheers mate>>>>>>>>>

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4747

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18943

    06/10/2010 17:47:41
    mbam-log-2010-10-06 (17-47-41).txt

    Scan type: Full scan (C:\|E:\|F:\|)
    Objects scanned: 284753
    Time elapsed: 1 hour(s), 43 minute(s), 26 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  8. 2oldGeek

    2oldGeek Active member

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    Yeah mate,
    Right now I need clues as to what you have infecting your 'puter...
    I had an idea that the MBAM Log would be clear - just wanted to see for sure.

    If you have checked and fixed the lines in HJT and they came back then we may have a rootkit or some corrupted System Files..

    All of the lines I had you Fix are still there. That's not impossible but almost unbelievable......
    Step through the HJT procedure again and send me the Log... We will go from there.

    Bare with me, we'll find the critter.. :)

    2oG
     
  9. tempo2006

    tempo2006 Regular member

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    ok mate the problem was that when i scan in normal mode a message comes up 2 seconds into the scan and says "for some reason your system denied write access to the hosts file.if any hijacked domains are in this file hijackthis may not be able to fix this,if that happens you need to edit the file yourself",,,,

    and i go ahead with the scan and the result shows that those entries are gone but the log that comes up on notepad shows them still there so i done the scan in safemode and here is the results >>>>>

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 20:00:20, on 06/10/2010
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18943)
    Boot mode: Safe mode

    Running processes:
    C:\Windows\Explorer.EXE
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4081204
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4081204
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [WatcherHelper] "C:\Program files\O2 Connection Manager\WaHelper.exe"
    O4 - HKLM\..\Run: [TRUUpdater] "C:\Program Files\Sierra Wireless Inc\WebUpdater\TRUUpdater.exe" /bkground
    O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKCU\..\Run: [Mobile Partner] "C:\Program Files\O2\O2 Broadband USB Modem\O2 Broadband\O2 Broadband.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
    O4 - Global Startup: Scrybe.lnk = ?
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
    O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_85b55258\aestsrv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Update Service (gupdate1ca9a3ddcbfeac0) (gupdate1ca9a3ddcbfeac0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Scrybe Updater (ScrybeUpdater) - Synaptics, Inc. - C:\Program Files\Scrybe\Service\ScrybeUpdater.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_85b55258\STacSV.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
    O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)

    --
    End of file - 8713 bytes
     
  10. 2oldGeek

    2oldGeek Active member

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    That looks good, if holds......

    Before anything else let's check and repair System Files that may have been corrupted.

    Go to -> START -> RUN and in the run box type or copy and past -> sfc /scannow

    Click OK and let it run.. It may take a while but it will check and repair any bad system files.

    When it's done, let me know if it found anything or what happened?

    2oG
     
    Last edited: Oct 5, 2010
  11. tempo2006

    tempo2006 Regular member

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    when i hit ok nothing comes up does it scan in the background???
     
  12. 2oldGeek

    2oldGeek Active member

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    it will scan in one of those black CMD boxes on the screen.

    Be sure the command line is correct sfc /scannow space between c and /
     
  13. tempo2006

    tempo2006 Regular member

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    the black box appears but then just dissappears straight away ,any idea??

    i think i may have to change to the admin is that correct ??
     
    Last edited: Oct 5, 2010
  14. 2oldGeek

    2oldGeek Active member

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    You're running Vista and I HATE VISTA.... So it may require Admin. try and see if it works.
     
  15. 2oldGeek

    2oldGeek Active member

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    you know, that may have been the problem with HJT, need to run it as Administrator....
    I by-passed Vista. Tried it for one day and went back to XP until Win 7 came out... :)
     
  16. tempo2006

    tempo2006 Regular member

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    right having a bit of a problem with this whole admin thing ,vista is sh**e...any how ran as admin and the result took a while but it came up >>>

    "windows resource protection found corrupt files but was unable to fix some of them,details are included in the CBS.log"

    ok i went to find the log but as usual access denied so have to find a way to get access through admin but might have to restart as admin cos i only ran the other programs through admin cos logging in as admin can cause problems ,ill report back ,,cheers mate
     
  17. tempo2006

    tempo2006 Regular member

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    ive accessed the logs but having trouble copy/pasting it cos its so long and i tried to attach it to my email address and still having trouble and in the mean time half of my shortcuts have dissappeared off my desktop , not to worry ,,any idea how to get them up for viewing or do you even need to see the logs ???
     
  18. 2oldGeek

    2oldGeek Active member

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    probably don't need the logs.. on a Vista system I proly wouldn't know what I was looking at :)

    Are you running in the Admin acct ?? you need to in order for some of this stuff to work....

    Let's try ComboFix and if we can get a good Log that will help a lot.

    Be sure you are in the Admin account and follow these instructions EXACTLY!


    Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Go to Here for your reference.


    1. Download Combo fix from one of these locations.
    * IMPORTANT !!! Place combofix.exe on your Desktop but DO NOT RUN IT!

    http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    http://subs.geekstogo.com/ComboFix.exe

    2. Click start > run and Copy and Paste this in exactly, using the picture below for reference, then click OK.




    [​IMG]


    3. Combo will begin to run DO NOTHING while this is happening.
    • It will kill a few processes and disconnect you from the internet.
    • If by chance it stops prematurely you can re-establish your internet connection by restarting your computer.
    • This needs to be done so the program can work most efficiently for you.
    Do not attempt to use the internet or anything else while it's doing its job for you.

    **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later.

    If when it's completed you can not get on the internet just reboot the computer

    Post the log from comboFix for me located in
    c:\comboFix.txt
    Also run HJT and post a new HJT Log...


    2oG
     
    Last edited: Oct 5, 2010
  19. tempo2006

    tempo2006 Regular member

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    ok when i paste it in exactly in it cant find it,,im running as admin and i put combofix on my desktop but i didn`t install it so when i click on it i get the option to run but i didn`t ,,i am logged in as admin would i not be better running as admin cos when im logged in as admin none of my files are in this user accounts its empty so it might be pointless??
     
  20. 2oldGeek

    2oldGeek Active member

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    Like I said DO NOT RUN IT..... When you paste it into the run box it will start and run.. If not, you have System files so corrupted that they are not handling the commands correctly.. It doesn't seem to be responding to anything we have tried. In my opinion it's beyond help and time for reformat/reinstall of the operating system.. I really hate saying that, but it seems like that's what it has come down to..
     

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