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starview 4 the box super usb few channels have gone off how to fix

Discussion in 'Digital TV - UK & Europe' started by cappy09uk, Jan 23, 2010.

  1. cappy09uk

    cappy09uk Member

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    hi there can u help me i av a starview 4 super usb box and av lost a few channels in past few days how do i get thm bk ?? skysports extra eurosport itc channel 4 few others any 1 help
     
  2. e45

    e45 Regular member

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    menu factory reset new scan on your provider and direct feed from your wall

    dont forget to turn back on your key code menu 1570 on key pad
     
  3. cappy09uk

    cappy09uk Member

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    whts the key code i got the box of a friend so i havent done it my self if i reset it will i need the usb adaptor with the bin file on to reload it on the box
     
  4. e45

    e45 Regular member

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    just follow what i said to you the key code is the emu

    menu >> factory reset >>> rescan on your provider

    when you have your channels back

    menu >>> 1570 on key pad >> keycode or emu on

    exit out and let the box update
     
  5. cappy09uk

    cappy09uk Member

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    yea but whn i reset will the firmwear stil be on the box ? cause i dnt have it to reload on it so dnt wanan reset if u have to put tht on cause thn ill loose all channel thank you for you for helping me
     
  6. e45

    e45 Regular member

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    you dont lose the firmware only the channels thats on the box but you are rescanning the box again for them to come back.

    I have given you my advice you can either do it or find another way yourself your choice.
     
  7. cappy09uk

    cappy09uk Member

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    o right i thought if u put it bk to factory default it would get rid of the firm wear program on it i do appreciate yur help alot its just i dnt really have a clue wht am doing and dnt wanna mess it up so i have no channels

    so i go to factory default delete all channels thn go to installation automatic scan let it scan the channels thn when finshed go to menu and press 1570 thn wht ?? wht was u on about " keycode or emu on " whts tht m8 sorry if am i pain
     
  8. e45

    e45 Regular member

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    when you go into the 1570 you will see it in there its the last option on the bottom of screen just turn it back on and exit out to main tv screen again and your channels should be there

    also make sure when you are scanning you are on main feed no splitters on your incoming cable as this could be a scanning problem for you
     
  9. cappy09uk

    cappy09uk Member

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    right so went entering the 1570 code it will bring a box up , just turn in on thn its done and yea me box is plugged in to were the virgin 1 was u got any ideas why i lost a few channels just says no signal but rescanning will bring em bk 100% yes ?
     
  10. e45

    e45 Regular member

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    no signal means excatly that your cable feed is not getting thru to the box so if your providers is down for any reason this will happen

    you are always best of checking their website first and then you will know what is what
     
  11. cappy09uk

    cappy09uk Member

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    Well thts the hole point on sky prem , eurosport and few over it says no signal thts wht i ment by losted channels so dnt u think searching channels again will pick em up thn how do i get em bk do you know and ntl there is no problem with thm channels my m8 has ntl and his works
     
  12. e45

    e45 Regular member

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  13. cappy09uk

    cappy09uk Member

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    every body whos got a starwiew box round hear has lost the same channels wht u reocn it is its only like 5 channels
     
  14. WEEMUG

    WEEMUG Member

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    yeah iv lost cpl of channnels aswell itv,ch4,ch5 but it still hav prem 1's like ss1,2,3 & movies

    also i have used chn editor to sort them in my own preffered order will i lose this is i need to do factory reset/rescan?
     
    Last edited: Jan 25, 2010
  15. MICKAH

    MICKAH Active member

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    yes, but its the easiet way of getting the chans back, remove any splitters and reset and rescan
     
  16. Gallax

    Gallax Member

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    Hi
    I have been having the same problem as above and have followed the reset advise several times and still can't get all the channels back, can anyone offer advise on what to do next.

    For example i have sky sports 2 but not one or 3 and about half the discovery channels are missing...any help would be appreciated

    thanks
     
  17. Gallax

    Gallax Member

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    Hi All

    I've ccured the problem by updating the software to 1.10 from 1.07. everything works fine now.
     
  18. Parkside

    Parkside Member

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    Cheers boys, alwys rely on getting the answer.
     
  19. aman1313

    aman1313 Guest

    hello, can anyone help me.

    I have the old starview box(the first ones which came out) and all the channels are gone. I have injected new keys in however, none of the channels are working. So is there a problem with the keys or something wrong with the box?

    Thank you in advance if you can help.
     
  20. cactikid

    cactikid Active member

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    answered on other post
     

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