I am using windows 7. While I was trying to find a way to transfer the music off my iPod to my laptop without erasing it, somehow most of my desktop shortcuts, folders and files disappeared. Nothing is erase. If I search for a specific file, it finds it and work when i double click on it but only from that location. I notice while searching that the files all have padlock icons on them. I try restarting and system restores but nothing work. Please help!