Suddenly, burned DVD-R's do not play. Nero: The disc is empty.

I have a HP zd8000 that is about six months old and came with this piece of crap burner. A couple of weeks ago it started burning DVD coasters and after spending three hours on the phone with HP tech support on Sunday, I finally got them to send me a replacement burner. Two days later, I have a new drive that is working well. My suggestion, if you're still under warranty, call your laptop maker and insist that they replace the drive. It's not a software issue, it's a hardware problem and all the "tech support" they provide is not going to fix this burner. You'd think that they'd put better hardware in a $2,300 laptop.

 

I too have a HP Pavilion zd8000 laptop that has the same cd/dvdw drive in it. I've had this computer for about 8 months now and after making a video disc and trying to play it in my dvd player, it wouldn't recognize it. I tried it in a different player, then finally tried it in my laptop and I was astonished that it appeared nothing was on it even though alcohol 120% said that it created the video disk successfully. I tried making a video disc in nero but nero gave me an error saying that it couldn't finalize the disc. Then I tried Alcohol 120%, then I tried Sonic. Sonic gave an general error message that the disc could not be created telling me to please try again but I will need a new disk. I'm glad I found this forum because I was thinking that it was just the movie I was trying to put on a disc as an anti-piracy thing. I talked to one of their tech support staff via live chat and finally she came to the conclusion that the drive is bad. How, annoying it is when something doesn't work anymore but atleast I have a sony internal dvd burner that I pulled out of my what was a desktop pc and converted it to external. Anyways, if anyone else out there has this drive, its bad news as you may have discovered by now. I'm just glad it went out before my warranty is up.

 

Deuce for me. No guarantee... online shop - bankrupted.

What can I do? Please help me! I can't write DVD-s...my drive is down...

 

thank got is still have the guarantee,the problem started with me a month ago and i ignored it cause i have a external HD
but now i have to put an end for this joke,,i should get it replaced

 

My god. I've bought an HP dv1340us notebook more than a year ago and I have the same problem. Evenmore, I am out of USA, where I bought the notebook.
IS it true? Is replacing the dvd recorder the only solution for this rubbish???
I can NOT believe it.

 

I have the same problem with my acer laptop() and my desktop(Nec recorder for the last six months.I am realy glad i found this foroum.CAn anyone confirm that the only way to fix this is replacing the recorders?