I downloaded latest version of ZoneAlarm couple of days ago (reluctantly as format changed & I was suspicious to its authenticity). Anyway, I was amazed & delighted to find I could now log into Messenger without having to turn off ZoneAlarm (not the case for months) & could view various websites which had been blocked by the previous version of ZoneAlarm. Fast-forward to yesterday when ZoneAlarm informs me that they have blocked a malicious program, "Symwscno.exe" from opening on my PC. Didnt give me option to approve or otherwise. I thought it must be a virus that somehow broken thru my various firewall, spyware & antivirus. But when I ran scans, none of these picked up on this. I Googled the "suspicious file" & turned out to be component of Norton Anti-Virus?(I no longer use). Today I CANNOT DOWNLOAD UPDATEs either AD-AWARE or SPYWARE DOCTOR. Ad-Aware says error retrieving & Spyware Doctor just skips to the end and says finished!! Have had no joy with System Restore. HELP PLEASE? ps Am using XP2 Thanks in advance.