Hello, Am trying to setup a laptop for a friend that his daughter put a system password on and now she doesn't remember it, it's a Toshiba M3. I've taken it apart and disconnected the cmos battery from the board and left it disconnected for ages but it still asked for a password. I tried disconnecting a few more cables such as the main power etc, it still asked for a password. Then I looked for jumpers or plates to short in an attempt to clear the cmos that way and I found the following ones (in pic) near to the bios chip, I was sure this would do the trick since the word "Reset" is next to them: So I connected them with a metal tweezers I was using to help me disassemble the laptop, turned it back on, still asked for a password. I tried this with the main power both out and in and with the cmos battery both connected and disconnected and always the battery was out, still asked for a password. I also tried shorting them with a little screwdriver. Then I read somewhere that Toshiba laptop cmos reset jumpers (or copper plates in the case of laptops) are often near the ram slots, so I found a couple there and proceeded to short them. Still asked for a password (see the following photo for the plates I am talking about). I then tried shorting them while the main power was plugged in (this may have been my folly but I tried this anyway since they had no effect while the main power was disconnected) and the green led turned to orange! I want to be clear, I did not do this when the power was on, the green led that I am referring to is just on when mains power is attached. So then I tried to turn it on and it wouldn't turn on, just the now orange led flashed. I disconnected the power and re-connected and tried to turn it on and the lights were now back to green and looking normal but the laptop no longer turns on at all, the processor fan doesn't spin and the screen does not turn on and hence does not present the Toshiba splash or password prompt anymore. All the lights that normally come on when the laptop is fully working do still come on. Have I hurt it bad? Any tips on anything I can do to get this machine up and running again or is it just for parts? Replies much appreciated, thanks.