totally confused

Discussion in 'Digital TV - UK & Europe' started by belblue25, Nov 22, 2007.

  1. belblue25

    belblue25 Member

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    can anyone help me im new to all this stuff i have just got the new star view 2 box and keep getting the message flash update failed i have read through all the other answers but still cant do it i read in 1 of the other answers about checking the com port by mine says its numb 6 but on the gt rom it only goes to numb 4 but when i put it to 3 it recognises it then soon as i press download the same message comes up also do you connect the cable to the back of the box to do this or do you not connet anything thanks for any help
     
  2. karljd

    karljd Regular member

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    Yes of course connect the cable to the back of the box,do this again and come back and tell us how you get on
     
  3. belblue25

    belblue25 Member

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    sorry said that wrong i meant the ntl cable not the one from the laptop
     
  4. karljd

    karljd Regular member

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    No problem no you dont need the n.l cable
     
  5. belblue25

    belblue25 Member

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    tried all again it goes all the way then hit download and comes up flash update failed sorry to bug you i just dont know what to do next i have downlaoded the files a few times to see if that helps but it doesnt
     
  6. karljd

    karljd Regular member

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    Are you using usb to serial or just a null modem cable?
     
  7. belblue25

    belblue25 Member

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    i think its a usb to serial i knw its from my usb on latop then connected to the rs232 cable supplied with the box sorry if sounds a bit basic but my computer skills are e mail and internet and thats it
     
  8. karljd

    karljd Regular member

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  9. belblue25

    belblue25 Member

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    i went on that and tried differant things that i could understand and downladed the gt rom from another site to c if that was it but still gets to same place and same message come up flash update failed
     
  10. jbvideo

    jbvideo Regular member

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    Hi
    Try flashing on a PC with a com port only, just the 9pin cable (say at a mates or relatives) as quite a few people on here have had problems with usb adaptors/converters. Might also be worth downloading another copy of the bin file in case that is corrupted.
    jbvid
     
  11. belblue25

    belblue25 Member

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    i will try that over the weekend and see if it helps thanks to you and karljd for your help
     
  12. karljd

    karljd Regular member

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  13. Celtic71

    Celtic71 Active member

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    Sorry for butting in lads :)

    It could be to do with the cable supplied with "THE B0X"

    I bet its the rs232 cable and not the NULL MODEM CABLE :)

    OR


    the settings for the COM port is wrong in device manager




    The most common issue when installing the USB adapter and driver is selecting the correct port for your map software to recognize.

    You must make sure your particular software is looking on the correct port for it to transfer any data.

    To see which port your USB adapter is connected to, connect your USB adapter and follow the following instructions:

    1. Go to the Start Menu
    2. Right click on "My Computer"
    3. Select "Properties"
    4. Click on the "Hardware" tab
    5. Click on "Device Manager"
    6. Click the + sign next to "Ports (COM & LPT)"
    7. One of the listed ports should indicate which port your USB adapter is connected to (e.g. COM1, COM2, COM3, etc.)
    8. Go back to your software program (GT ROM LOADER) that you use to transfer data and make sure it is looking at the correct port.
    9. You should be able to transfer data once the correct port is selected

    If you need drivers go here

    http://www.gilsson.com/usb_drivers_download.htm
     
    Last edited: Nov 22, 2007
  14. karljd

    karljd Regular member

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    Cheers again celt71 should have gone into more detail but i was being lazy b-( 1 of those nights tried to send belblue25 in the right direction,thanks again
     
  15. jbvideo

    jbvideo Regular member

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    @belblue25
    As Celtic71 says you may have a straight wired cable so a little more info here to check your null modem cable, It should have 2 x DB9 sockets (both female) one per end, and to check it with a meter or bulb and battery pin 2 on one end to pin 3 on the other end, pin 3 to pin 2 and pin 5 to pin 5. If its not wired like that its not a Null Modem Cable.
    You can even make your own if you have two spare sockets, 3 lengths of wire and a soldering iron.
    jbvid
     
  16. belblue25

    belblue25 Member

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    thanks for everyones help i got it sorted i went to a friends and used his pc as was suggested and it worked a treat it must of been a bad connection from the usb on the laptop any way its running great thanks again
     
  17. karljd

    karljd Regular member

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    Great stuff thanks for coming back and letting us know belblue25
     

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