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Trouble burning a dvd

Discussion in 'Other video questions' started by kim1978, Nov 1, 2006.

  1. kim1978

    kim1978 Guest

    hi i am at my wits end. I can't seem to burn a dvd. It gets to about 16 or 20 % and then it stops buring. I tried this is dvd santa and i get a error trace message with this, KEY, ASC,ASCQ,ASCLEN+4,8,3,e". What is that. My dvd burner is set to master. Using windows xp home edition. I also tried nero and i get a error message also. Here is the message,
    *edit by Jannejt*

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero API version: 6.6.0.13
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Internal Version: 6, 6, 0, 13c

    Recorder: <BENQ DVD DD DW1640> Version: BSPB - HA 0 TA 1 - 6.6.0.13
    Adapter driver: <atapi> HA 0
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD800BB-88JHC0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : BENQ DVD DD DW1640 atapi Port 0 ID 1 DMA: On

    === CDRom-Device-Map ===
    BENQ DVD DD DW1640 E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 73400320 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 502MB (514796kB)
    Free physical memory: 190MB (195288kB)
    Memory in use : 62 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    31.10.2006
    NeroAPI
    11:27:56 AM #1 Phase 112 File APIProgress.cpp, Line 276
    DVD-Video files reallocation started

    11:27:56 AM #2 Phase 114 File APIProgress.cpp, Line 276
    DVD-Video files reallocation completed (no file modified)

    11:27:56 AM #3 Phase 111 File APIProgress.cpp, Line 276
    DVD-Video files sorted

    11:27:56 AM #4 Text 0 File Reader.cpp, Line 127
    Reader running

    11:27:56 AM #5 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    11:27:56 AM #6 Text 0 File Writer.cpp, Line 122
    Writer BENQ DVD DD DW1640 running

    11:27:56 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    11:27:56 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    11:27:56 AM #9 Text 0 File Burncd.cpp, Line 3167
    Turn on Disc-At-Once, using DVD media

    11:28:52 AM #10 Text 0 File DlgWaitCD.cpp, Line 260
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2271007 (504:40.07, 4435MB)

    11:28:52 AM #11 Text 0 File DlgWaitCD.cpp, Line 272
    Write in overburning mode: NO

    11:28:52 AM #12 Text 0 File DlgWaitCD.cpp, Line 2339
    Recorder: BENQ DVD DD DW1640, Media type: DVD+R

    11:28:52 AM #13 Text 0 File DlgWaitCD.cpp, Line 438
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)

    11:28:52 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2271008 (2271008) = #2271008/504:40.8
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2271008 blocks [BENQ DVD DD DW1640]
    --------------------------------------------------------------

    11:28:52 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [BENQ DVD DD DW1640] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4651024384, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2271008 | lead-out | 1 | 0x41 | 0x00

    11:28:52 AM #16 Phase 24 File APIProgress.cpp, Line 276
    Caching of files started

    11:28:52 AM #17 Text 0 File Burncd.cpp, Line 4051
    Cache writing successful.

    11:28:52 AM #18 Phase 25 File APIProgress.cpp, Line 276
    Caching of files completed

    11:28:52 AM #19 Phase 36 File APIProgress.cpp, Line 276
    Burn process started at 16x (22,160 KB/s)

    11:28:52 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    11:28:52 AM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182
    SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x0E550600
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
    0x00 0x00 0x00 0x00 0x24 0x00

    11:28:52 AM #22 Text 0 File DVDR.cpp, Line 5610
    Drive: BENQ DVD DD DW1640
    Book Type request [gen]: DVD-ROM, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    11:28:52 AM #23 CDR -1211 File DVDR.cpp, Line 4777
    Book Type set to: DVD-ROM

    11:28:52 AM #24 Text 0 File DVDPlusRW.cpp, Line 652
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    11:30:42 AM #25 SCSI -1135 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x0A290000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x07 0x69 0xA0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
    0x00 0x00 0x00 0x00 0x0C 0x00

    11:30:42 AM #26 CDR -1135 File Writer.cpp, Line 311
    Write error

    11:30:42 AM #27 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    11:30:42 AM #28 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    11:30:53 AM #29 Text 0 File DVDR.cpp, Line 5610
    Drive: BENQ DVD DD DW1640
    Book Type request [gen]: DVD-ROM, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    11:30:53 AM #30 Phase 38 File APIProgress.cpp, Line 276
    Burn process failed at 16x (22,160 KB/s)

    11:30:53 AM #31 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    11:30:53 AM #32 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 5:33:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    I really dont know what else to do.
    My dvd is a dvd/cd writer. I have no trouble burning a audio cd. Only trouble burning movies. My dvd burner is benq dvd dd dw1640.

    I have two hard drives one is c drive and the other is d drive. Most of my space is on the d drive and just a little bit of space on the c drive.

    I have two primary ide channels and two secondary ide channels. dma is turned on also. Please if anyone knows how to help i will gladly appreciate it.
     
    Last edited by a moderator: Nov 1, 2006
  2. Ripper

    Ripper Active member

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    OK try this, you have an older version of Nero there...

    Save your serial and then update

    http://httpdl1.usw.nero.com/software/Ner....0.18_no_yt.exe

    Package 2
    http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

    You're burning too fast, burn at 4x.

    Make sure you use top noth media such as Verbatim, Tayio Yuden or Sony (MIJ - made in japan).

    Make sure you have the latest firmware for your drive, which is BSRB, found here...

    http://forum.rpc1.org/dl_firmware.php?download_id=2053

    Thats isn't directly related but could help anyway.

    **Also edit out your serial number(s) from the top of post please, so no one pirates them.**

     
    Last edited: Nov 1, 2006
  3. kim1978

    kim1978 Guest

    ok so do i save my serial number and how do i edit the serial number??

    Thanks
    Kimberly
     
  4. Jannejt

    Jannejt Moderator Staff Member

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    serials on your first post (log starts with the serial)

    i edited serials out..
     
  5. Ripper

    Ripper Active member

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    By save the serial number, I mean write it down as to not forget it :p
     
  6. kim1978

    kim1978 Guest

    ok i think i know what u mean. I had uninstalled nero but i am reinstating it again. I wrote down the serial number, so once i get that reinstalled, do i just update it then, and once i download the next update, would i check the serial number from demo to the serial number that i have here, am i right? Let me know, thanks very much appreciate it.

    Kimberly
     
  7. Ripper

    Ripper Active member

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    No need to uninstall, just downlaod and run the updates...
     
  8. kim1978

    kim1978 Guest

    OK I GOT THE UPDATE DONE, NOW WHEN I TRY TO RUN NERO IT SAYS WELCOME TO NERO, THEN IT SAYS TRIAL VERSION AND WILL EXPIRED ON 12/1/06. THEN SAYS ENTER NAME COMPANY AND SERIAL NUMBER WHICH IS ALREADY FILLED IN, BUT IN THE SERIAL NUMBER SECTION DEMO IS THERE, I TRIED TO PUT IN MY SERIAL NUMBER BUT IT SAYS ITS ALREADY STORED ON MY SYSTEM AND THAT I CANNOT USE THE SAME SERIAL NUMBER TWICE, SO DO I LEAVE IT AT DEMO OR WHAT.
     
  9. kim1978

    kim1978 Guest

    ALSO WHEN I TRY TO USE NERO RECODE IT SAYS THAT ITS EXPIRED AND THAT I NEED TO UPGRADE NERO SOFTWARE, I BELIEVE THAT COST MONEY DOESN'T IT. PLEASE HELP!!!!
     
  10. kim1978

    kim1978 Guest

    WHEN I USE DVD SHRINK AFTER I BACKUP MY MOVIE NERO USED TO BURN IT RIGHT AWAY NOW IT DONT, I GET A MESSAGE SAYING THAT THE BACKUP IS COMPLETE AND TO USE THE APPROPRIATE BURNING SOFTWARE TO BURN, BUT I DONT KNOW HOW TO OPEN UP NERO AND DO THAT MANUALLY I WAS HOPING THAT NERO WILL DO THAT ON ITS OWN AS IT DID BEFORE, ANY IDEAS?
     
  11. kim1978

    kim1978 Guest

    well i did what u suggested, updated nero and then i got nero working with dvd shrink, so i tried to burn a movie. The percentage got a little farther but i got a error message and didn't complete the burn here is the message.




    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
    ahead WinASPI: File 'D:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero API version: 7.5.7.0
    Using interface version: 6.3.1.4
    Installed in: D:\Program Files\Nero\Nero 7\Core\
    Application: ahead\Nero - Burning Rom
    Internal Version: 7, 5, 7, 0

    Recorder: <BENQ DVD DD DW1640> Version: BSPB - HA 1 TA 0 - 7.5.7.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    CdRomPeripheral : BENQ DVD DD DW1640 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD800BB-88JHC0 atapi Port 0 ID 1 DMA: On

    === CDRom-Device-Map ===
    BENQ DVD DD DW1640 E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 73400320 (0) Byte
    BUFE : 0
    Physical memory : 502MB (514796kB)
    Free physical memory: 78MB (80824kB)
    Memory in use : 84 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.11.2006
    NeroAPI
    7:33:50 PM #1 Phase 112 File APIProgress.cpp, Line 282
    DVD-Video files reallocation started

    7:33:50 PM #2 Phase 114 File APIProgress.cpp, Line 282
    DVD-Video files reallocation completed (no file modified)

    7:33:50 PM #3 Phase 111 File APIProgress.cpp, Line 282
    DVD-Video files sorted

    7:33:50 PM #4 Text 0 File SCSIPassThrough.cpp, Line 583
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    7:33:50 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 838
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    7:33:50 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3313
    First writeable address = 0 (0x00000000)

    7:33:50 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3313
    First writeable address = 0 (0x00000000)

    7:33:50 PM #8 Text 0 File Burncd.cpp, Line 3435
    Turn on Disc-At-Once, using DVD media

    7:33:51 PM #9 Text 0 File DlgWaitCD.cpp, Line 301
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2271007 (504:40.07, 4435MB)

    7:33:51 PM #10 Text 0 File DlgWaitCD.cpp, Line 313
    Write in overburning mode: NO

    7:33:51 PM #11 Text 0 File DlgWaitCD.cpp, Line 2863
    Recorder: BENQ DVD DD DW1640, Media type: DVD+R

    7:33:51 PM #12 Text 0 File DlgWaitCD.cpp, Line 485
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:33:51 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 820
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2271008 (2271008) = #2271008/504:40.8
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2271008 blocks [Main]
    --------------------------------------------------------------

    7:33:51 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1033
    Prepare recorder [BENQ DVD DD DW1640] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4651024384, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2271008 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2271008 | 0 | 0x00
    2271008 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    7:33:51 PM #15 Text 0 File SCSIPassThrough.cpp, Line 41
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    7:33:51 PM #16 Phase 24 File APIProgress.cpp, Line 282
    Caching of files started

    7:33:51 PM #17 Text 0 File Burncd.cpp, Line 4262
    Cache writing successful.

    7:33:51 PM #18 Phase 25 File APIProgress.cpp, Line 282
    Caching of files completed

    7:33:51 PM #19 Phase 36 File APIProgress.cpp, Line 282
    Burn process started at 16x (22,160 KB/s)

    7:33:51 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2730
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:33:51 PM #21 SPTI -1066 File SCSIPassThrough.cpp, Line 293
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
    Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
    Buffer x0c691a00: Len x804

    7:33:51 PM #22 Text 0 File DVDR.cpp, Line 7051
    Drive: BENQ DVD DD DW1640
    Book Type request [gen]: DVD-ROM, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    7:33:51 PM #23 CDR -1211 File DVDR.cpp, Line 6123
    Book Type set to: DVD-ROM

    7:33:51 PM #24 Text 0 File DVDPlusRW.cpp, Line 662
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:36:44 PM #25 SPTI -1135 File SCSIPassThrough.cpp, Line 293
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 0B D9 00 00 00 20 00 00 00
    Sense Area: 0x71 00 03 00 00 00 00 12 00 00 00 00 0C
    Buffer x0c6c5c00: Len x10000
    0x00 00 01 BA 44 B7 76 8D 0C D5 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 FD 70 FA 69 57 88 10 31 05
    0xC5 DA 21 E3 A7 D4 28 84 2F 52 E6 27 CE 7B 18 07

    7:36:44 PM #26 CDR -1135 File Writer.cpp, Line 278
    Write error
    E: BENQ DVD DD DW1640

    7:36:57 PM #27 Text 0 File DVDR.cpp, Line 7051
    Drive: BENQ DVD DD DW1640
    Book Type request [gen]: DVD-ROM, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    7:36:57 PM #28 Phase 38 File APIProgress.cpp, Line 282
    Burn process failed at 16x (22,160 KB/

    Getting really frustrated with this someone please help!!!!!!!!!!!!!

    thanks
    kimberly
     
  12. kim1978

    kim1978 Guest

    WELL I UPDATED MY DVD BURNER WITH FIRMWARE AND INSTALLED WINDOWS SERVICE PACK 2. I THEN TRIED TO BURN ANOTHER MOVIE BUT USED A DIFFERENT DVD THIS TIME AND IT WORKED. THE DVD I USED WAS SONY. THE OTHER DVDS I WAS USING WERE PHILLIPS. NOW I USED PHILLIPS BEFORE LIKE MAYBE 50 OF THEM AND HAD NO PROBLEMS BURNING WITH THEM UNTIL A FEW MONTHS AGO. AFTER I BURNED THE MOVIE WITH SONY DVD I FIGURED IT WAS FIXED. SO I TRIED TO BURN THE MOVIE AGAIN BUT WITH A PHILLIPS DVD AND SAME THING HAPPENS ERROR MESSAGE. SO SONY DVD WORKS BUT PHILLIPS DONT. THEY ARE BOTH 16 X DVDS. WHY WOULD ONE DVD WORK AND NOT THE OTHER, NEVER HAD PROBLEMS WITH PHILLIPS BEFORE AND ITS THE SAME PACKAGE THAT I WAS USING BEFORE. ANY IDEAS!!!

    THANKS
    KIM
     
  13. Ripper

    Ripper Active member

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    IF you post one more message in all caps, you'll be banned, rest assured.

    Anyway, phillips are crap dvds, that's why. As for your Nero problem. It wasn't rocket science. You uninstaleld first which was your mistake. not mine.

    Happy burning...
     
  14. kim1978

    kim1978 Guest

    well excuse me. You don't have to be so rude about it. I didn't know about the cap thing. And as far as uninstalling nero whats the big deal, there is no big deal. I reinstalled it again and it works fine except for the phillips dvd's which i dont understand because i used these dvds for quite some time and i didnt have any problems at all.


    Sorry for the caps i just figured it would be easler to see

    Thanks Again
    Kimberley
     
  15. Ripper

    Ripper Active member

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    No, I can read just fine in lower case. I know there is no big deal, you seemed to be making one with all the caps etc.

    Anyway, as I said Phillips aren't good DVDs; maybe the disk deteriated over time.

     
  16. kim1978

    kim1978 Guest

    well i tried sony and maxell both worked fine. So i am assuming it was the phillips dvds. Kinda sucks messing around the last few months trying to figure out what was wrong and here it was the dvds. Well thanks for all your help

    Kimberly
     
  17. kim1978

    kim1978 Guest

    well the dvd burner is gone the same way again same message as the one above, do you have any suggestions anyone?

    Helpppppp
    Kim
     

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