TSSTCorpDVDWBD SH-B123A ATA Device not working. I have this burner installed on my pc and all of a sudden it stopped working. I am using Windows 7. The driver is up to date. The message I get in properties is "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". I have tried uninstalling and rebooting but the problem remains. I don't know where to find this code and I don't know how to fix it. Can someone help me please?