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uninstall

Discussion in 'Windows - Software discussion' started by hfjl, Nov 17, 2006.

  1. hfjl

    hfjl Member

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    using xp
    using officejet g55
    i cannot find any info about my printer on my pc
    cannot find toolbox
    cannot find out how much ink icartridges
    looked in control panel
    in add remove
    nothing
    help please
     
  2. Ripper

    Ripper Active member

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    What are you trying to do? Uninstall your printer?

    Be a little more clear..
     
  3. hfjl

    hfjl Member

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    yes i am trying to uninstall my printer
    but i just have used the disc
    got this message
    uninstall is not supported for windows
    5.1 5.2 5.3
    do not understand t hat bit
    thank you
     
  4. ddp

    ddp Moderator Staff Member

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    Last edited: Nov 17, 2006
  5. hfjl

    hfjl Member

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    thanks very much for nice reply
    i used the disc again
    same reply
    i am not too techie minded
    how do you re run the downloaded file
    thanks
     
  6. ddp

    ddp Moderator Staff Member

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    you have to download it from the 2nd link i posted. what version is marked on the cd?
     
  7. Ripper

    Ripper Active member

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    Well the file you downloaded is a .exe (executable)

    So just double click on it to run it...

    Is that what you meant?
     
  8. hfjl

    hfjl Member

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    you must excuse me
    i do not understand your nice reply
     
  9. Ripper

    Ripper Active member

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    Well download the file from that link ddp gave you.
    Then when you have downloaded it, double click on the file and it will open and run for you. :)
     
  10. hfjl

    hfjl Member

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    i tried to download the file
    message
    not enough of space
     
  11. Ripper

    Ripper Active member

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    How big is your Hard drive? (Go into My Computer and right click C drive - then go to properties to find out.)

    Tell me the space available on disk :)
     
    Last edited: Nov 17, 2006
  12. hfjl

    hfjl Member

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    on the cd
    it says 2.50
     
  13. hfjl

    hfjl Member

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    it says 52.445.913.088 bytes
    55.8 gb
    thank you
     
  14. ddp

    ddp Moderator Staff Member

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    the version i linked to is ver 3.1 which is newer than your ver 2.5.
     
  15. hfjl

    hfjl Member

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    i have downloaded the driver
    thanks very much for all the help
    it was a bit of a struggle
    but i got there
    thanks again
     
  16. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn
     

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