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USB Storage Device Problems

Discussion in 'PC hardware help' started by markya, Apr 7, 2005.

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  1. markya

    markya Member

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    when i restart my computer with the external HD on, my system hangs at the manufacturer screen. i have to power off computer manually, power off HD and then start up computer without HD switched on. system now boots up normal, then i have to switch HD back on. does anyone have a suggestion as to how i can solve this boot up problem?
    i have in BIOS the systems internal HD as first boot up device but to no avail. hope someone can enlighten me.
     
    markya, Apr 7, 2005
    #1
  2. baabaa

    baabaa Active member

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    What operating system are you using?

    Have you enabled 'legacy USB devices' in the CMOS setup?
     
    baabaa, Apr 7, 2005
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  3. markya

    markya Member

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    windows xp home sp2
    what do i do to enable usb legacy?
     
    markya, Apr 8, 2005
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  4. ddp

    ddp Moderator Staff Member

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    check in your manual where in the bios to enable legacy USB devices
     
    ddp, Apr 8, 2005
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  5. markya

    markya Member

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    i dont have a manual.
     
    markya, Apr 8, 2005
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  6. ddp

    ddp Moderator Staff Member

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    is your computer a name brand or a clone computer? do you know the make & model# of your motherboard
     
    ddp, Apr 8, 2005
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  7. markya

    markya Member

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    packard bell
    Cooper PDI (P4R800VM)
    Type µATX motherboard
    Manufacturer: ASUS cooper motherboard
     
    markya, Apr 8, 2005
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  8. ddp

    ddp Moderator Staff Member

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    what is printed on the motherboard itself, not the chips but on the actual board
     
    ddp, Apr 8, 2005
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  9. markya

    markya Member

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    i dont know what is on the board as i am not gonna open up the case.
    what i replied last time is the motherboard make and model as stated by packard bell.
     
    markya, Apr 8, 2005
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  10. ddp

    ddp Moderator Staff Member

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    goto the packard bell site to download the manual that is for your computer
     
    ddp, Apr 8, 2005
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  11. markya

    markya Member

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    downloaded manual.
     
    markya, Apr 8, 2005
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  12. ddp

    ddp Moderator Staff Member

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    check in manual for section about access to bios & about legacy usb devices
     
    ddp, Apr 8, 2005
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  13. markya

    markya Member

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    does not mention usb devices
    i have been in bios and no mention of usb devices??????
     
    markya, Apr 8, 2005
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  14. baabaa

    baabaa Active member

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    What BIOS are you using?

    Within the CMOS you should have options pertaining to USB legacy support or words to that effect.
     
    baabaa, Apr 8, 2005
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  15. ScubaBud

    ScubaBud Regular member

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    ScubaBud, Apr 8, 2005
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  16. markya

    markya Member

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    i found the usb legacy support in south bridge config
    it is enabled so why does it not boot up with usb HD connected?
     
    markya, Apr 8, 2005
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  17. markya

    markya Member

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    looks like problem solved
    i went into bios
    south bridge config
    and set usb legacy support to AUTO
    dont know if that is good but it did the trick
    on restart it booted up no problem
     
    markya, Apr 8, 2005
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  18. ScubaBud

    ScubaBud Regular member

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    Good luck and thanks for letting "us" know how you fixed it. :)
     
    ScubaBud, Apr 8, 2005
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  19. markya

    markya Member

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    thanks for the help guys
     
    markya, Apr 8, 2005
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  20. baabaa

    baabaa Active member

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    Yep, nice to see you pop back and tell us you fixed it.
    Stick around markya, you'll pick up lots of info here..........
    And [bold]Welcome to Afterdawn[/bold]

    When set to 'enabled', it might have something to do with the 'lag' between the time it takes the HD to spin up and initialise but the fact that it is enabled, may mean that it works better for solid state devices such as Mouse/keyboard etc.

    Whereas in 'auto', it knows there is something there so holds the intialisation until the HD can spin up and register itself. (If you know what I mean)
     
    Last edited: Apr 8, 2005
    baabaa, Apr 8, 2005
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